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Escape to Grand Ion Delemen Hotel for a unique mountain getaway. Experience breathtaking views, indoor pool, Sky Garden, and thrilling activities. Unforgettable experiences await with a range of facilities and nearby attractions. Experience the beauty of Genting Highlands with stunning mountain views, outdoor activities, and a vibrant casino culture at Grand Ion Delemen Hotel. Enjoy food delivery, an indoor pool, and guided tours. Retreat to your exquisite accommodation with air conditioning, WiFi, and luxurious toiletries. Explore First World Plaza, Sky Avenue, and Genting SkyWorlds Theme Park nearby. Perfect choice for an unforgettable escape. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Great Breakfast
Great View
Great food & dining
Front desk [24-hour]
Car park
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Check-in/out [express]
Luggage storage
26 travelers have booked today.
Based on 22,596 verified reviews
7.9
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7.0
Location rating score
Value for money | 7.6 |
Distance to city center | 53km |
Location rating | 7.0 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 43.0 km |
What dining options are available at Grand Ion Delemen Hotel?
Start your day with Grand Ion Delemen Hotel's available cuisine and food options which includes a plethora of options such as Buffet in restaurant, Western cuisine,and International cuisine for you to decide on.
What types of entertainment are available at Grand Ion Delemen Hotel?
Grand Ion Delemen Hotel presents a number of entertainment facilities which includes karaoke and games room for your relaxation while remaining your stay here.
What public parks are in close proximty of Grand Ion Delemen Hotel?
While lodging at Grand Ion Delemen Hotel, enjoy your morning or evening stroll at nearby park such as Talking Garden.
What are the property's policies for children's bedding at Grand Ion Delemen Hotel?
Grand Ion Delemen Hotel's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do visitors normally stay at Grand Ion Delemen Hotel?
Verified past guests that have stayed at Grand Ion Delemen Hotel had an average nightly stay of 2 nights at this property.
What was the average room rate for Grand Ion Delemen Hotel been in the past month?
The typical room rate for Grand Ion Delemen Hotel in the past month is 278.53 MYR, compared to city's average of 423.7 MYR.
What is the typical rating that past Couples' have given to Grand Ion Delemen Hotel?
Past couple travelers that have stayed at this property have given Grand Ion Delemen Hotel an average rating of 7.6. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What do local visitors think about Grand Ion Delemen Hotel?
Past local visitors that have stayed at this property have given Grand Ion Delemen Hotel an average rating of 6.6. You can look up on more detailed customer reviews, and responses for this property down in the review section.
What popular natural sightseeing attractions are near to Grand Ion Delemen Hotel?
Grand Ion Delemen Hotel is situated within Genting Highlands, which makes it suitably close to natural sights including Gunung Bunga Buah.
What time is check-in and check-out at Grand Ion Delemen Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.
Experience Luxury and Tranquility at Grand Ion Delemen Hotel
Nestled amidst the lush greenery of Genting Highlands, Malaysia, the Grand Ion Delemen Hotel offers a truly luxurious and tranquil escape. With its 5-star rating and stunning mountain views, this hotel is the perfect destination for both leisure and business travelers.
Built in 2016 and last renovated in the same year, Grand Ion Delemen Hotel boasts modern architecture and contemporary design. With 1176 elegantly appointed rooms, guests can choose from a variety of options to suit their preferences. Each room is thoughtfully designed to provide utmost comfort and relaxation, ensuring a restful stay for every guest.
Conveniently located just 53km away from the city center, this hotel offers a peaceful retreat away from the hustle and bustle of urban life. For those arriving by air, the hotel is approximately 105 minutes away from the nearest airport, making it easily accessible for travelers from around the world. Whether you're seeking a weekend getaway or a longer vacation, Grand Ion Delemen Hotel is the perfect choice to experience the beauty of Genting Highlands.
Endless Fun and Entertainment at Grand Ion Delemen Hotel
At Grand Ion Delemen Hotel, your entertainment needs are well taken care of with a range of exciting facilities. Whether you are a nature lover or a game enthusiast, this hotel has something for everyone. Step into the lush garden area and immerse yourself in the serene surroundings, perfect for a leisurely stroll or a picnic with loved ones.
For those seeking indoor entertainment, the hotel boasts a well-equipped games room where you can challenge your friends or family to a friendly game of pool, foosball, or table tennis. The games room is designed to provide endless fun and laughter for guests of all ages.
If you are in the mood for some singing and dancing, head over to the karaoke room where you can unleash your inner superstar. Equipped with state-of-the-art sound systems and a vast selection of songs, the karaoke room is the perfect place to showcase your vocal talents and enjoy a memorable night of entertainment.
With its diverse range of entertainment facilities, Grand Ion Delemen Hotel ensures that your stay is filled with fun and excitement, leaving you with unforgettable memories.
Unleash Your Inner Athlete at Grand Ion Delemen Hotel's Sports Facilities
Grand Ion Delemen Hotel in Genting Highlands, Malaysia, offers an array of top-notch sports facilities that cater to every fitness enthusiast. Whether you are a gym junkie or an outdoor adventurer, this hotel has something for you.
The fitness center at Grand Ion Delemen Hotel is equipped with state-of-the-art equipment, providing guests with a comprehensive workout experience. From cardio machines to weightlifting equipment, you can sculpt your body and boost your fitness levels in a modern and well-maintained environment.
For those who prefer to embrace the great outdoors, the hotel offers access to breathtaking hiking trails. Nestled amidst lush greenery and picturesque landscapes, these trails provide the perfect opportunity to explore the natural beauty of Genting Highlands while getting your heart rate up. Whether you are a beginner or an experienced hiker, there are trails suited for all levels of fitness.
Additionally, Grand Ion Delemen Hotel provides a complimentary fitness center for guests, ensuring that you can stay active and maintain your exercise routine even while on vacation. With a range of fitness equipment and facilities, you can break a sweat and stay in shape without any additional cost.
Unleash your inner athlete at Grand Ion Delemen Hotel's sports facilities and experience a truly invigorating stay in Genting Highlands.
Convenience Facilities at Grand Ion Delemen Hotel
At Grand Ion Delemen Hotel, convenience is at the forefront of their offerings. With a range of facilities and services designed to make your stay as hassle-free as possible, you can truly relax and enjoy your time in Genting Highlands.
Whether you need to freshen up your wardrobe or simply want to keep your clothes clean and crisp, the hotel's laundry service and dry cleaning options are readily available. For those who prefer to dine in the comfort of their own room, room service is just a phone call away, ensuring that you can satisfy your cravings without leaving the comfort of your luxurious accommodation.
To ensure the safety of your valuables, the hotel provides safety deposit boxes for your peace of mind. The concierge is also on hand to assist with any requests or inquiries, making your stay even more convenient. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or stay in touch with loved ones. For smokers, there is a designated smoking area where you can enjoy your cigarette without any inconvenience to others. Additionally, the hotel offers luggage storage, a convenience store, and daily housekeeping services to cater to all your needs throughout your stay.
Convenient Transport Facilities at Grand Ion Delemen Hotel
At Grand Ion Delemen Hotel, guests can enjoy a range of convenient transport facilities that make exploring Genting Highlands a breeze. Whether you're arriving from the airport or planning to venture out on exciting tours, the hotel has got you covered.
For those arriving by car, the hotel offers a spacious car park onsite, ensuring that parking is never a hassle. This is especially convenient for guests who prefer the flexibility of having their own vehicle to explore the surrounding area at their own pace. Additionally, the hotel also provides a taxi service, making it easy to get around without the need to navigate unfamiliar roads or worry about parking.
If you're looking to discover the best of Genting Highlands, the hotel also offers tours to popular attractions in the area. From the vibrant Chin Swee Caves Temple to the thrilling Genting Highlands Theme Park, these tours provide a hassle-free way to explore the region's highlights. With these transport facilities at your disposal, you can relax and focus on enjoying your stay at the Grand Ion Delemen Hotel.
Indulge in a Gastronomic Delight at Grand Ion Delemen Hotel
At Grand Ion Delemen Hotel in Genting Highlands, Malaysia, guests can enjoy a wide range of dining facilities that cater to every palate. Start your day with a scrumptious breakfast at the hotel's breakfast buffet, offering a variety of options to suit all tastes. Whether you prefer a hearty continental breakfast or a traditional Malaysian breakfast, there is something for everyone.
For a quick bite or a casual meal, head to the coffee shop, where you can enjoy a selection of freshly brewed coffee, pastries, and light snacks. The coffee shop provides a cozy ambiance, perfect for catching up with friends or simply relaxing with a good book.
If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local and international cuisines. Indulge in a gastronomic journey as you savor delectable dishes prepared by skilled chefs. The restaurant also caters to guests with specific dietary requirements, offering a range of halal options.
For those who prefer to dine in the comfort of their own room, room service is available, allowing you to enjoy a delicious meal without leaving your doorstep. With daily housekeeping ensuring cleanliness and hygiene, you can relax and savor your meal in the privacy of your own space.
Grand Ion Delemen Hotel's dining facilities provide a delightful culinary experience, ensuring that every guest's taste buds are satisfied. Whether you're looking for a quick snack, a leisurely meal, or a convenient in-room dining option, this hotel has it all.
Luxurious and Spacious Rooms at Grand Ion Delemen Hotel
Experience the ultimate comfort and luxury at Grand Ion Delemen Hotel with its wide range of room offerings. From the spacious 2 Bedroom Suites to the cozy Deluxe Twin rooms, there is a perfect accommodation option for every traveler.
Indulge in the opulence of the 2 Bedroom Suites, featuring a generous floor area of 77 square meters. With a plush King Bed and 2 Single Beds, this suite is ideal for families or groups seeking ample space and privacy. For a more compact yet comfortable stay, the Deluxe Double Room offers a cozy retreat with its 23 square meters of space and a comfortable Double Bed.
Booking your stay at Grand Ion Delemen Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy luxurious accommodations at unbeatable prices. Additionally, Agoda's user-friendly platform allows you to easily browse through the available room options, select your preferred dates, and secure your reservation in just a few clicks. Say goodbye to the stress of finding the perfect room and enjoy a seamless booking process with Agoda.
Experience the Ultimate Mountain Retreat at Genting Highlands
Nestled amidst the lush Titiwangsa Mountains, Genting Highlands is a breathtaking hill resort known for its cool climate and stunning natural beauty. Located just an hour's drive away from Kuala Lumpur, this enchanting destination offers a refreshing escape from the hustle and bustle of city life.
At Genting Highlands, you'll find yourself surrounded by mist-covered peaks, verdant forests, and cascading waterfalls. The crisp mountain air and serene atmosphere make it an ideal retreat for nature lovers and adventure enthusiasts. Whether you're seeking a peaceful hike through the rainforest or an adrenaline-pumping experience at the theme parks, Genting Highlands has something for everyone.
Aside from its natural wonders, Genting Highlands is also home to the iconic Grand Ion Delemen Hotel. Situated at an altitude of 6,000 feet, this luxurious hotel offers breathtaking panoramic views of the surrounding mountains and valleys. With its elegant rooms, world-class amenities, and exceptional service, Grand Ion Delemen Hotel provides the perfect base for exploring the wonders of Genting Highlands. So, come and experience the ultimate mountain retreat at Genting Highlands and create memories that will last a lifetime.
Traveling to Grand Ion Delemen Hotel in Genting Highlands, Malaysia
Welcome to Grand Ion Delemen Hotel, a luxurious retreat nestled in the breathtaking Genting Highlands of Malaysia. Getting to this stunning hotel is a breeze, thanks to the convenient access from several nearby airports.
For international travelers, the nearest airport is Kuala Lumpur International Airport (KLIA), which is located approximately 90 kilometers away from Genting Highlands. Once you arrive at KLIA, you have several transportation options to reach Grand Ion Delemen Hotel. The most convenient and hassle-free choice is to book a private transfer or a taxi directly from the airport. This will ensure a comfortable and seamless journey, allowing you to sit back, relax, and enjoy the scenic views as you make your way up to the highlands. Alternatively, you can also take a bus or a train from KLIA to the Genting Highlands bus terminal, and then hop on a local taxi or shuttle to reach the hotel.
Another option for travelers is Sultan Abdul Aziz Shah Airport, also known as Subang Airport. This airport is located approximately 80 kilometers away from Genting Highlands. Similar to KLIA, you can hire a private transfer or a taxi from Subang Airport to Grand Ion Delemen Hotel, or you can take a bus or a train to the Genting Highlands bus terminal and then proceed to the hotel using local transportation.
No matter which airport you choose to arrive at, the journey to Grand Ion Delemen Hotel will be an exciting one, offering stunning views of the surrounding mountains and lush greenery. Once you reach the hotel, you will be greeted with warm hospitality, luxurious amenities, and breathtaking panoramic vistas. Whether you're visiting for a leisurely vacation, a romantic getaway, or a business trip, Grand Ion Delemen Hotel is the perfect choice for an unforgettable stay in Genting Highlands.
Explore the Exciting Landmarks near Grand Ion Delemen Hotel
Located in the heart of Genting Highlands, Grand Ion Delemen Hotel offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you will find the thrilling Genting SkyWorlds Theme Park, where you can immerse yourself in a world of fun and adventure. From exhilarating rides to captivating shows, this theme park promises an unforgettable experience for visitors of all ages.
For those seeking a spiritual retreat, the Chin Swee Caves Temple is a must-visit attraction. Nestled amidst lush greenery, this stunning temple offers breathtaking views of the surrounding mountains and valleys. Take a leisurely stroll through the temple grounds, admire the intricate architecture, and soak in the serene atmosphere.
If you're looking to beat the heat, head over to Snow World, where you can enjoy a winter wonderland experience right in the heart of Malaysia. Step into a world of ice and snow as you slide down icy slopes, build snowmen, and have snowball fights. It's the perfect place to escape the tropical heat and have some frosty fun.
For those with a taste for the unusual, Ripley's Believe It Or Not! museum is just a stone's throw away. Explore the bizarre and extraordinary exhibits that will leave you amazed and intrigued. From shrunken heads to optical illusions, this museum offers a unique and mind-boggling experience.
For a touch of glamour and excitement, the Genting Highlands Casino is just a short drive from the hotel. Try your luck at the gaming tables or enjoy a thrilling show at the nearby Genting International Convention Centre (GICC) or Arena of Stars. With a wide range of entertainment options, this area is a hub of excitement and entertainment.
Other nearby attractions include Starworld Casino, Highlands Mushroom, and Casino De Genting. Whether you're a nature lover, thrill-seeker, or culture enthusiast, the surrounding landmarks and attractions near Grand Ion Delemen Hotel offer something for everyone. So, come and explore the wonders of Genting Highlands while enjoying a luxurious stay at this magnificent hotel.
Convenient Public Transport Stations near Grand Ion Delemen Hotel in Genting Highlands
Located in the heart of Genting Highlands, Grand Ion Delemen Hotel offers easy access to various public transport stations, ensuring a hassle-free exploration of the area. Just a stone's throw away from the hotel is the Genting Highlands Bus Terminal, making it incredibly convenient for guests to travel to and from the hotel. This bus terminal is well-connected to major cities in Malaysia, providing a seamless journey for those coming from Kuala Lumpur or other nearby destinations.
Additionally, the Genting Skyway Cable Car Station is also within close proximity to the hotel. This iconic cable car station offers a breathtaking ride up to the peak of Genting Highlands, where guests can enjoy stunning panoramic views of the surrounding mountains and lush greenery. Whether you're looking to visit the famous Genting Highlands Resort or explore the various attractions in the area, the cable car station is a convenient and scenic mode of transportation.
With these convenient public transport options just a short distance away, guests at Grand Ion Delemen Hotel can easily explore the wonders of Genting Highlands and its surrounding areas. Whether you prefer to travel by bus or take a thrilling cable car ride, the hotel's strategic location ensures a seamless and enjoyable travel experience.
Delightful Dining Options at Grand Ion Delemen Hotel
When it comes to dining, Grand Ion Delemen Hotel in Genting Highlands offers an array of delicious options right at your doorstep. Start your day with a freshly brewed cup of coffee at Starbucks Coffee, or indulge in a hotpot feast at Beauty In The Pot. For a diverse culinary experience, head to Coffee Terrace, where you can savor a wide range of local and international dishes. If you're in the mood for authentic Malaysian cuisine, Babajia is a must-visit, serving up traditional flavors in a cozy setting. Craving some Japanese ramen? Munakata Ramen is the place to go, offering a variety of flavorful broths and toppings. For a taste of Chinese cuisine, East Court Restaurant is a popular choice, known for its delectable dim sum and Cantonese specialties. The Olive is perfect for those seeking a fine dining experience, with its elegant ambiance and exquisite Mediterranean dishes. If you're looking for a quick bite or a casual meal, the Lobby Cafe is a great option, serving a variety of snacks and light meals. Pizza lovers will be delighted to find a Pizza Hut outlet conveniently located within the hotel. And for those who crave Korean fried chicken, Kyochon is just a short walk away. With such a diverse range of dining options, Grand Ion Delemen Hotel ensures that every palate is satisfied.
Shop 'til you drop at First World Plaza and Sky Avenue
Located in the heart of Genting Highlands, Grand Ion Delemen Hotel is surrounded by two prominent shopping landmarks - First World Plaza and Sky Avenue. First World Plaza is a vibrant shopping destination that offers a wide array of retail outlets, from fashion and beauty to electronics and souvenirs. With its colorful facade and bustling atmosphere, it is a popular spot for both locals and tourists alike. Sky Avenue, on the other hand, is a modern shopping complex that boasts a mix of luxury brands, international retailers, and trendy dining options. Whether you're looking for high-end fashion, unique gifts, or simply want to indulge in some retail therapy, these two shopping landmarks have got you covered. After a long day of shopping, you can easily retreat to the comfort of Grand Ion Delemen Hotel, where you can relax and unwind in style.
Affordable Luxury at Grand Ion Delemen Hotel
Escape to the stunning heights of Genting Highlands without breaking the bank at the Grand Ion Delemen Hotel. With an average price of just $81 per room, this luxurious hotel offers exceptional value for money compared to the city's average room price of $84.
At Grand Ion Delemen Hotel, you can indulge in the ultimate comfort and style without compromising your budget. Each room is meticulously designed to provide a serene retreat, boasting modern amenities and breathtaking views of the surrounding mountains. Whether you're visiting for a romantic getaway or a family vacation, this hotel offers a range of room options to suit your needs, from cozy deluxe rooms to spacious suites.
In addition to its affordable rates, Grand Ion Delemen Hotel also offers an array of world-class facilities and services. Relax and rejuvenate at the luxurious spa, take a dip in the infinity pool overlooking the lush landscape, or savor delectable cuisine at the hotel's restaurants. With its convenient location near popular attractions such as the Genting Highlands Theme Park and the Skytropolis Indoor Theme Park, Grand Ion Delemen Hotel is the perfect choice for travelers seeking both affordability and luxury in Genting Highlands.
Fantastic Experiences and Friendly Staff
Guests of Grand Ion Delemen Hotel in Genting Highlands, Malaysia have expressed their love for the place, staff, and overall experiences. They were impressed by the cleanliness of the hotel and the friendliness of the staff. The breathtaking views from the hotel were highly praised, and the staff were commended for their helpfulness. Families with children particularly enjoyed the warm water pool, which was a hit with the kids. Guests also appreciated the clean rooms, great views, delicious breakfast, and the friendly service provided by the staff. With such positive reviews, it's no wonder that guests are eager to return and stay at this remarkable hotel.
A Luxurious Escape with Exceptional Service
Grand Ion Delemen Hotel in Genting Highlands, Malaysia, has received rave reviews from its satisfied guests. With an impressive overall rating of 7.6, this hotel offers a truly memorable experience for its visitors.
One of the standout features of Grand Ion Delemen Hotel is its excellent value for money, as reflected in its impressive rating of 7.7 for value. Guests are delighted by the quality of service and amenities provided at a reasonable price. Whether you are traveling for business or leisure, this hotel offers great value for your stay.
The hotel's facilities also receive high praise, with a rating of 7.7. From the moment you step into the elegant lobby, you'll be impressed by the range of amenities available. Whether you want to relax by the outdoor pool, work out at the fitness center, or indulge in a pampering session at the spa, Grand Ion Delemen Hotel has it all. The well-maintained facilities ensure that every guest's needs are met, making for a truly enjoyable stay.
Cleanliness is another aspect that guests appreciate about this hotel, with a rating of 7.7. The rooms and common areas are kept spotless, providing a comfortable and hygienic environment for guests. The attention to detail in maintaining cleanliness adds to the overall positive experience at Grand Ion Delemen Hotel.
While the hotel's location receives a slightly lower rating of 7.1, the exceptional staff performance more than makes up for it with a rating of 8.0. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you arrive until the time of your departure, the staff at Grand Ion Delemen Hotel will make you feel like a valued guest.
Overall, Grand Ion Delemen Hotel is a luxurious escape that offers exceptional service and value for money. With its impressive facilities, cleanliness, and outstanding staff performance, this hotel is a top choice for travelers seeking a memorable stay in Genting Highlands, Malaysia.
Very good7.6
Facilities
Very good7.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In accordance with the NSW Public Health Order, from October 11, 2021 until December 1, 2021 property will be required to confirm the vaccination status of guests upon check in. Property is required to sight vaccination certificates or medical exemption forms at the property and in the restaurant and bars.
Sustainability Tax (Local Government Fee)
As of March 01, 2022, the Pahang state government has introduced a mandatory sustainability tax of RM 3.00 per room per night for all hotels in Pahang. This tax is payable upon arrival or departure at the hotel and is not included in the room rate.
Provided by verified guests of
Very good
10 most recent verified ratings received by the property
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Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Blackout curtains
Clean, spacious, but abit inconvenient ”
Stayed on New Years Eve , 3D2N. We were allowed to check-in 30mins earlier as there were many people waiting for check-in. We were also allowed to keep our luggages with them before the check-in timing (we reached 9hrs before check-in time). Hotel staff were very helpful and nice. My boyfriend and I stayed in tower 2, level 15, studio apartment. The room is very spacious, clean equipped with many facilities. Everything is in good condition except a few minor flaws such as the door’s handle lock, balcony light, noisy aircon. A suggestion is to have extra tissue and toilet paper. Our room did not have tissue so we had to use ours. However, these were not an issue. The bed, towels, sofa were all clean. Toilet necessities such as shaving kits, toothbrushes, vanity kit, comb, haircap, etc were provided. Hairdryer and iron is working well. No nasty smell in toilet and heated water is extremely hot. The view is great and food was nice too! The mini mart in between tower2&3 has so much good stuff! Oasis Poolside Bar serves the best nasi lemak too! Heated swimming pool is working too. Bus transportation was swift and easy. I will gladly pay the 6RM instead of paying 30RM for a taxi (which i did) 😢 Easy to book and not much of a hassle. Bus tickets are released on midnight everyday. Came to this hotel not expecting much after reading the reviews. But it wasn’t so bad afterall! I would give this a 3.5/4-star SG standard. Think it really depends on luck from which room u get! I had an enjoyable stay at Grand Ion Delemon Hotel. Hope to be back if there’s a next time!
From City Slickers to Sky High Fun: Our Grand Ion Delemen Staycation Was Epic!”
Forget the beach, this staycation at Grand Ion Delemen was a whirlwind of excitement (and pampering!) right in the heart of Genting Highlands. My wife, daughter, and I traded cityscapes for mountain thrills, and let me tell you, this place didn't disappoint. Five-Star Fabulosity: Staff: Top-notch service with a smile! From check-in to checkout, every interaction was warm, friendly, and efficient. They even helped us plan our Genting adventures, making sure we got the most out of our stay. Facilities: Wow, where do I even begin? Sparkling pool, state-of-the-art gym, and a kid's paradise of a play area - all within the condo itself! Plus, Genting Highlands is at your doorstep, with its endless casino action and thrilling indoor theme park. Talk about convenience! Cleanliness: Impeccable! Our condo was spotless, and the shared spaces were sparkling clean. They clearly take hygiene seriously, which put our minds at ease during this staycation. Location: Prime real estate! You can't beat the views from Grand Ion Delemen. We woke up to breathtaking mountain panoramas and spent evenings gazing at the twinkling city lights below. Plus, immediate access to all the Genting fun meant zero travel hassles. Value for Money: Worth every penny! The amenities, location, and service make this staycation a steal. We felt pampered and entertained without breaking the bank. Beyond the Stars: Sure, the facilities and service were stellar, but what truly made this staycation special were the memories we created. From splashing in the pool to conquering rollercoasters in the theme park, every moment was filled with laughter and joy. We even snuck in a date night at the casino, adding a touch of adult excitement to the mix. Recommendation: Grand Ion Delemen is a haven for anyone seeking a staycation that's anything but ordinary. Whether you're a thrill-seeking family, a couple looking for a romantic getaway, or a group of friends after some fun, this place has something for everyone. Book your stay and get ready to create unforgettable memories in the heart of Genting Highlands! Bonus Tip: Don't forget to check out the local restaurants and cafes around the area. You'll find hidden gems serving up delicious Malaysian fare! I hope this review provides a glimpse into our amazing staycation at Grand Ion Delemen. I highly recommend it to anyone looking for a fun-filled and luxurious escape in Genting Highlands!
Hotel”
We were very happy about our stay in this hotel but when we reached there our normal room (tower 2) was unavailable, so was given a bigger room with extra bed and room. So we were very happy when we went in but the happiness was shorten as there were used towels leave behind, balcony windows was unable to lock and the telephone was not working. We update to the receptionist b4 leaving the hotel to settled the issues but when we came back to the room, after more than 4 to 5 hours later nothing was done. The receptionist said that they don't have enough staff and our request was not updated. So we requested to have our room to be changed and they managed to give us a normal room in different tower 4 but when we check in there, there were no tooth brush and shower bath provided. When we went to the to tower 4 reception, the receptionist there said they are from different agent and they can't settle my issue and I need to go back to tower 2 to settle my issues. Well I don't know how to describe this situation but it did happen. We dun feel very comfortable staying in this hotel. Lastly this hotel is not popular among the drivers, as we took more than 2 hours to reached this hotel from the KL TERMINAL 2 airport. The driver goes round and round bcos no proper directions were given and it is not convenient to take grab from there to other places. Infact some of the driver asked us why we chose this hotel when there are other convenient and popular hotels around. Anyway this experience have thought us to be very careful when choosing hotels in future. Thank you.
Excellent”
Property is quite good for its price but it is good 5-6 km away from resort area and taxi fare from hotel to resort is a good 45-60 RM per head spend one way or you may opt for public bus transport but I didnt get to try it as I had a self drive vehicle so I didnt face any problem in commuting. Also, claiming parking refund on account of hotel parking is a hassle. I had taken my car out before getting my tap n go card credited so lost out on RM40 parking fee which hotel said they couldnt credit now. Cleaning staff didnt clean room one day but I was to leave next day, they anyways provided towels, bottles etc on request. Intercoms didnt work and there are multiple hotel towers that are being shared by this hotel possibly with other hotel so your tower reception desk may ask you to go to main tower reception only for any request in case intercom phones dont work. All in all I would prefer to book the resort hotel only timely in advance next time if I were to visit again but in case that is not available, this property can still be considered if one can manage the commute to resort.
CNY Dragon 🐉 Year Holiday ”
Once we reach the manager of Tower 2 lobby Mr. Hafeez is very patient, polite, efficient and friendly to approach and try his best to arrange our request as putting whole my family room booking under same tower and same floor. He very nice and compassion to help us and guide us how to check in some more let us check in early and help us arrange. Meanwhile the rest of the staff of hotel no matter is front desk or room customer service line. Even the technician and also those laundry cleaning staff also very friendly and helpful. I remember we are not sure how to walk to take their shuttle bus first time then we ask for help of a laundry staff who wearing black uniform T-shirt . He is very friendly and accompanied us to the nearest way of lift. And we have fee problem like the TV issue, the light spoilt and also the “make it room” the arrange technician very efficiency. Anyway like this hotel very much and will recommend to others. See u guys and appreciate the good services of Grand Ion Deleman Hotel team. Well done and wish you all the best.👍👍👍👍👍👍👍👍😊🙏🙏🙏