This property is in high demand!
16 travelers have booked today.
USD
Book Kings Hotel Nagoya Batam
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Kings Hotel Nagoya Batam offers city views, indoor pool, restaurant, and two bars/lounges. Free shuttles to shopping center available. Guests can enjoy the spa and wellness center. Convenient choice for comfort. Experience the vibrant energy of Nagoya, a bustling area on Batam Island known for shopping, local cuisine, and nightlife. Enjoy a luxurious stay with a private pool, sauna, and bespoke breakfast options. Relax with air conditioning, complimentary internet, and in-room safe. Explore nearby shopping malls. Kings Hotel Nagoya Batam offers convenience, comfort, and prime location for two travelers seeking a vibrant and enjoyable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Check-in [24-hour]
Great Breakfast
Great View
Great food & dining
Free Wi-Fi in all rooms!
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Kids club
Free Wi-Fi in all rooms!
Check-in/out [express]
16 travelers have booked today.
Based on 2,311 verified reviews
8.4
8.1
7.9
7.9
7.4
7.3
Location rating score
Value for money | 8.1 |
Distance to city center | 10 km |
Location rating | 7.3 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 10.9 km |
Does Kings Hotel Nagoya Batam have bars on-site?
Experience your holiday the perfect way with a beverage in your hand at Kings Hotel Nagoya Batam's bar accessible right in front of your doorstep for whenever you need a drink or two.
Does Kings Hotel Nagoya Batam offer spa services?
You can enjoy your stay at Kings Hotel Nagoya Batam all the more by making the most of the property's available spa services that are offered for all its guests to make your evening far better.
Does Kings Hotel Nagoya Batam provide laundry services?
Yes! Kings Hotel Nagoya Batam offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
What types of facilities are available for kids at Kings Hotel Nagoya Batam?
While on vacation with your family, your children can also enjoy the fun in sports and recreation facilities offered at Kings Hotel Nagoya Batam which include children's playground, kids club, and kids pool.
What public parks are close by Kings Hotel Nagoya Batam?
While remaining at Kings Hotel Nagoya Batam, cherish your morning or evening wander at nearby park which include Taman #, Fasum Villa Mas Sei.Panas, and Taman Villa Mas.
How many rooms does Kings Hotel Nagoya Batam have?
Kings Hotel Nagoya Batam has a total of 104 rooms.
At what time of the year is Kings Hotel Nagoya Batam most popular?
Kings Hotel Nagoya Batam's most popular month where verified guests have stayed the most is in December.
What payment options are accepted at Kings Hotel Nagoya Batam?
Kings Hotel Nagoya Batam supports up to 3, with payment card options including Visa, MasterCard, and Cash.
What popular natural sightseeing attractions are near to Kings Hotel Nagoya Batam?
Kings Hotel Nagoya Batam is situated within Nagoya, which makes it conveniently close to natural scenery including Abang Island.
What is the closest airport to Kings Hotel Nagoya Batam?
The closest airport to Kings Hotel Nagoya Batam is Hang Nadim Airport, 11.0 km away.
Experience Luxury and Comfort at Kings Hotel Nagoya Batam
Discover a haven of luxury and comfort at Kings Hotel Nagoya Batam, a 4-star hotel located in the beautiful Batam Island, Indonesia. With its prime location and impeccable service, this hotel offers a memorable stay for both business and leisure travelers.
Featuring 104 well-appointed rooms, Kings Hotel Nagoya Batam provides a cozy and elegant retreat for guests. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. Whether you choose a Deluxe Room, Executive Room, or Suite, you can expect a relaxing atmosphere and a restful night's sleep.
Convenience is key at Kings Hotel Nagoya Batam, as it is located just 30 minutes away from the airport. This makes it an ideal choice for travelers who value proximity and easy accessibility. The hotel was built in 2013 and underwent a renovation in 2019, ensuring that guests can enjoy modern facilities and a contemporary ambiance.
Unwind and Indulge at Kings Hotel Nagoya Batam's Entertainment Facilities
At Kings Hotel Nagoya Batam, guests are treated to a wide array of entertainment facilities that are designed to cater to their relaxation and indulgence needs. Whether you're in the mood for a refreshing drink, a soothing massage, or a tranquil escape, this hotel has it all.
Start your evening by heading to the hotel's stylish bar, where you can sip on expertly crafted cocktails and enjoy a lively atmosphere. The bar offers a wide selection of beverages, including signature cocktails, fine wines, and premium spirits. It's the perfect spot to unwind after a long day of exploring Batam Island.
For ultimate relaxation, indulge in a rejuvenating massage at the hotel's spa. The skilled therapists will help melt away your stress and tension with a variety of massage techniques. If you're looking for a deeper level of relaxation, make use of the sauna facilities, where you can detoxify your body and soothe your muscles.
In addition to the spa and sauna, Kings Hotel Nagoya Batam boasts a beautiful garden, providing a serene and peaceful setting. Take a leisurely stroll through the lush greenery, breathe in the fresh air, and let the tranquility wash over you. It's the ideal place to escape from the hustle and bustle of daily life and reconnect with nature.
With its bar, massage services, sauna, spa, and garden, Kings Hotel Nagoya Batam offers an array of entertainment facilities that will leave guests feeling pampered and rejuvenated. Whether you're seeking relaxation, indulgence, or a peaceful escape, this hotel has everything you need to unwind and recharge.
Unwind and Stay Active at Kings Hotel Nagoya Batam's Sports Facilities
At Kings Hotel Nagoya Batam, guests can enjoy a range of sports facilities that are perfect for both relaxation and staying active. Dive into the refreshing waters of the indoor pool, where you can swim a few laps or simply lounge by the poolside with a refreshing drink. For those who prefer a friendly game, the hotel offers table tennis facilities where you can challenge your friends or family to a thrilling match.
If you're looking to explore the beautiful surroundings of Batam Island, Kings Hotel Nagoya Batam also provides access to hiking trails. Lace up your hiking boots and embark on an adventure, discovering the lush landscapes and breathtaking views that await you. Whether you're a beginner or an experienced hiker, these trails offer a fantastic opportunity to connect with nature and soak in the tranquility of the island. After a day of exploring or playing sports, you can unwind and relax in the comfortable and luxurious accommodations that Kings Hotel Nagoya Batam has to offer.
Convenience Facilities at Kings Hotel Nagoya Batam
Experience a truly convenient stay at Kings Hotel Nagoya Batam, where every aspect of your comfort and convenience has been carefully considered. With a range of excellent convenience facilities, you'll have everything you need right at your fingertips.
Start your day with ease by taking advantage of the 24-hour room service, ensuring that you can enjoy a delicious meal or refreshing beverage at any time. The hotel also offers laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. Additionally, the daily housekeeping ensures that your room is always tidy and inviting.
For those in need of assistance, the dedicated concierge team is available to cater to your every need, from arranging transportation to providing local recommendations. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work.
Furthermore, Kings Hotel Nagoya Batam offers a designated smoking area for guests who smoke, ensuring a comfortable environment for everyone. Luggage storage is also available, allowing you to explore the city without the burden of your belongings. Additionally, the convenience store on-site is perfect for picking up any last-minute essentials or snacks.
With its range of convenience facilities, Kings Hotel Nagoya Batam ensures that your stay is hassle-free and enjoyable, allowing you to focus on making the most of your time in Batam Island, Indonesia.
Convenient Transport Facilities at Kings Hotel Nagoya Batam
At Kings Hotel Nagoya Batam, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience.
For guests arriving by car, we provide valet parking and a car park onsite. Our friendly and professional staff will take care of your vehicle, allowing you to relax and enjoy your stay. The car park is also free of charge, giving you peace of mind knowing that your car is safely parked.
If you prefer to explore the city or need to get around, our hotel offers a taxi service. Our dedicated team can assist you in arranging transportation to your desired destinations, whether it's for business meetings or leisure activities. With our reliable taxi service, you can easily navigate Batam Island and discover all its attractions.
Choose Kings Hotel Nagoya Batam for your next stay and enjoy our convenient transport facilities that make traveling a breeze. Whether you're arriving by car or need a taxi service, we've got you covered.
Luxurious Room Facilities at Kings Hotel Nagoya Batam
Indulge in a world of comfort and luxury at Kings Hotel Nagoya Batam, where every room is equipped with top-notch facilities to ensure a memorable stay. The air conditioning system ensures a cool and pleasant atmosphere, allowing you to escape the tropical heat of Batam Island. Get ready for a day of exploration or business meetings with the convenience of a hair dryer, provided in every room.
Unwind and relax in the cozy ambiance of your room, complete with a mini bar stocked with refreshing beverages and snacks. Enjoy your favorite shows and movies on the satellite/cable TV, offering a wide range of channels to suit your entertainment preferences. For those chilly evenings, some rooms even feature a fireplace, creating a warm and inviting atmosphere.
At Kings Hotel Nagoya Batam, your comfort and satisfaction are of utmost importance. The well-appointed room facilities ensure that you have everything you need for a pleasant and enjoyable stay.
A Culinary Haven at Kings Hotel Nagoya Batam
Indulge in a delightful dining experience at Kings Hotel Nagoya Batam, where a range of dining facilities await to satisfy your taste buds. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to energize you for the day ahead. The hotel's coffee shop is the perfect spot to enjoy a cup of freshly brewed coffee or tea, accompanied by a variety of light snacks and pastries.
For a more substantial meal, head to the hotel's restaurant, where you can savor a diverse menu of delectable dishes prepared by skilled chefs. Whether you're in the mood for Indonesian specialties or international cuisine, the restaurant offers something to please every palate. If you prefer the convenience of dining in the comfort of your room, take advantage of the 24-hour room service, ensuring that you can enjoy a delicious meal at any time.
For those who enjoy outdoor dining, the hotel also provides BBQ facilities, allowing you to grill your favorite meats and vegetables to perfection. The daily housekeeping ensures that the dining areas are always clean and inviting. Additionally, Kings Hotel Nagoya Batam takes pride in offering a halal restaurant, catering to the dietary needs of Muslim guests. With its array of dining options, Kings Hotel Nagoya Batam promises a culinary journey that will leave you satisfied and craving for more.
Luxurious and Spacious Rooms at Kings Hotel Nagoya Batam
Indulge in the comfort and elegance of Kings Hotel Nagoya Batam's room offerings. With a variety of options to choose from, you can find the perfect accommodation for your stay on Batam Island, Indonesia.
Experience the ultimate relaxation in the Deluxe City View King Room, featuring a generous 32 square meters of space and a plush King Bed. If you prefer separate beds, the Deluxe City View Twin Room offers the same spaciousness with 2 Single Beds. Enjoy stunning views of the cityscape from the comfort of your room.
For those seeking a tranquil retreat, the Deluxe Garden View King Room provides a serene ambiance with its lush garden views. Alternatively, the Deluxe Garden View Twin Room offers the same tranquility with 2 Single Beds. Immerse yourself in the beauty of nature without compromising on comfort.
If you're looking for something new and modern, the New Deluxe room is the perfect choice. With its contemporary design and ample space, this room ensures a comfortable and stylish stay.
By booking your stay at Kings Hotel Nagoya Batam through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room options and secure the best deal for your desired room type. Don't miss out on the opportunity to experience luxury and convenience at Kings Hotel Nagoya Batam.
Discover the Vibrant Charm of Nagoya in Batam Island
Nestled on the enchanting Batam Island in Indonesia, Nagoya is a bustling city that offers a perfect blend of modernity and traditional charm. Known as the heart of Batam, Nagoya is a vibrant destination that caters to the diverse interests of its visitors. From shopping enthusiasts to food lovers and culture enthusiasts, Nagoya has something for everyone.
One of the highlights of Nagoya is its vibrant shopping scene. The city is home to a plethora of shopping malls, markets, and street stalls where you can indulge in a shopping spree. From international brands to local handicrafts, Nagoya has it all. After a day of retail therapy, immerse yourself in the local culinary delights. Nagoya is renowned for its mouthwatering seafood, traditional Indonesian dishes, and international cuisines that will tantalize your taste buds.
Beyond shopping and dining, Nagoya also offers a rich cultural experience. Explore the city's historical landmarks, such as the iconic Maha Vihara Duta Maitreya Temple, which showcases intricate Buddhist architecture. For a glimpse into the local traditions, visit the Kampung Vietnam, a village that preserves the heritage of the Vietnamese community in Batam. Whether you're seeking relaxation, adventure, or cultural immersion, Nagoya in Batam Island is sure to captivate your senses and leave you with unforgettable memories.
Convenient Transportation from the Nearest Airports to Kings Hotel Nagoya Batam
Located in the bustling city of Nagoya on Batam Island, Indonesia, Kings Hotel Nagoya Batam offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available.
If you are arriving at Hang Nadim International Airport, the main airport serving Batam Island, you have several transportation choices. The most convenient option is to take a taxi or a private car, which will take around 30 minutes to reach Kings Hotel Nagoya Batam. Alternatively, you can also opt for a shared shuttle service or a public bus, which will take slightly longer but are more budget-friendly options.
For those arriving at Raja Haji Fisabilillah International Airport, located in Tanjung Pinang, the capital city of the Riau Islands Province, reaching Kings Hotel Nagoya Batam is also hassle-free. The most convenient option is to hire a taxi or a private car, which will take approximately 1 hour and 30 minutes. Another option is to take a public bus to Batam Center and then transfer to a local bus or taxi to reach the hotel.
No matter which airport you arrive at, transportation to Kings Hotel Nagoya Batam is readily available, ensuring a smooth and comfortable journey to your destination.
Explore the Rich Cultural Heritage and Fun-filled Attractions near Kings Hotel Nagoya Batam
Kings Hotel Nagoya Batam is located in close proximity to a variety of landmarks and attractions that offer a diverse range of experiences for every traveler. Immerse yourself in the rich cultural heritage of the area by visiting the Maha Vihara Duta Maitreya Temple, Tua Pek Kong Temple, and Jabal Arafah Mosque. These religious sites showcase stunning architecture and provide a serene atmosphere for contemplation and reflection.
For those seeking entertainment and excitement, Funworld Nagoya Citywalk Batam is just a stone's throw away from the hotel. This vibrant amusement park offers a plethora of thrilling rides, games, and activities for visitors of all ages. Alternatively, unwind and soak up the sun at Ocarina Beach, where you can stroll along the sandy shores, take a refreshing dip in the crystal-clear waters, or simply relax under the shade of a palm tree.
Nature enthusiasts will be delighted to discover Taman Rekreasi Golden Prawn, a beautiful recreational park that boasts lush greenery, scenic lakes, and a wide array of flora and fauna. Take a leisurely walk amidst nature, enjoy a picnic with your loved ones, or try your hand at fishing in the tranquil surroundings.
For those in need of medical services, Rumah Sakit Bersalin Pelita Hati Bunda and Dr Nick Dental Care are conveniently located nearby, ensuring peace of mind during your stay.
With its prime location near these landmarks and attractions, Kings Hotel Nagoya Batam offers an ideal base for exploring the cultural, entertainment, and natural wonders of Batam Island, Indonesia.
A Culinary Adventure Awaits
Indulge in a wide array of culinary delights just steps away from Kings Hotel Nagoya Batam. Nagoya Foodcourt offers a vibrant and bustling atmosphere, where you can savor local dishes such as nasi goreng and mie goreng. Love Seafood Batam Centre is a seafood lover's paradise, serving up fresh catches of the day prepared in various mouth-watering styles. For a taste of Indonesian cuisine, head to Restaurant Martabak Har and Warung Sunda Bu Joko, where you can sample authentic flavors from different regions of the country. If you're in the mood for seafood, Yong Kee Sea Food and Ikan Bakar ACIA are the go-to spots, offering a delectable selection of grilled fish and seafood dishes. Meat House is a haven for meat lovers, serving up juicy steaks and grilled meats to perfection. For those craving Padangnese cuisine, Sederhana Padangnese Restaurant is a must-visit, known for its flavorful rendang and spicy dishes. If you prefer vegetarian options, Restaurant Nature Vegetarian offers a variety of plant-based dishes that are both nutritious and delicious. And for a taste of authentic Javanese cuisine, make sure to visit Waroeng Lamongan 'Cak Rochman', where you can enjoy traditional dishes like nasi campur and soto ayam. With such a diverse range of dining options surrounding the hotel, you'll never run out of choices during your stay at Kings Hotel Nagoya Batam.
Shop 'til You Drop in Nagoya
Located in the heart of Batam Island, Kings Hotel Nagoya Batam is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Batam City Square, a bustling shopping complex that offers a wide range of retail stores, restaurants, and entertainment options. If you're looking for more shopping options, head over to Batam City Mall, where you can browse through a variety of local and international brands. For those in search of great bargains, Batam Lucky Plaza is the place to be, with its numerous stalls selling everything from clothes and accessories to electronics and souvenirs. Nagoya Hill Shopping Mall, a popular destination among locals and tourists alike, boasts a vast selection of shops, restaurants, and a cinema. If you're in the mood for a unique shopping experience, make your way to Grand Batam Shopping Centre, where you can explore a mix of traditional Indonesian handicrafts and modern fashion. Lastly, Nagoya Citywalk offers a vibrant atmosphere with its trendy boutiques, cafes, and entertainment venues. With all these shopping landmarks just a short distance from the hotel, Kings Hotel Nagoya Batam is the perfect base for a shopping spree in Nagoya.
Affordable Luxury at Kings Hotel Nagoya Batam
Experience the perfect blend of comfort and affordability at Kings Hotel Nagoya Batam. With an average room price of just $27, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Batam Island, which stands at $42.
At Kings Hotel Nagoya Batam, you don't have to compromise on quality for a budget-friendly stay. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable and enjoyable experience. Whether you are a solo traveler, a couple, or a family, there is a room option to suit your needs.
Located in the vibrant Nagoya district of Batam Island, this hotel is conveniently situated near popular attractions, shopping centers, and dining options. Soak in the breathtaking views of the city skyline from the comfort of your room, or explore the nearby attractions that Batam Island has to offer. With its affordable pricing and prime location, Kings Hotel Nagoya Batam is the perfect choice for travelers looking for a memorable stay without breaking the bank.
Excellent Rating and Friendly Staff
Kings Hotel Nagoya Batam has received excellent ratings from satisfied guests who have enjoyed their stay. The hotel's rooms are clean and well-maintained, providing a comfortable and relaxing environment for guests. The staff at the hotel are known for their friendliness and warm hospitality, making guests feel welcomed and valued throughout their stay. The hotel's location is also highly praised, with guests appreciating its convenient proximity to various attractions and amenities. Additionally, guests have raved about the delicious breakfast spread offered at the hotel, highlighting the quality and variety of the food. Overall, Kings Hotel Nagoya Batam is highly recommended by guests who have experienced its excellent service, friendly staff, and delicious breakfast.
A Haven of Comfort and Exceptional Staff Performance at Kings Hotel Nagoya Batam
At Kings Hotel Nagoya Batam, guests can expect a truly memorable stay filled with comfort and exceptional service. With an overall rating of 7.8, this hotel has received positive feedback from satisfied guests who have experienced the warm hospitality and attentive staff members.
One of the standout features of Kings Hotel Nagoya Batam is its excellent value for money, with a rating of 8.1. Guests have praised the hotel for providing great value in terms of the quality of accommodation and services offered. From the moment you step into the hotel, you'll be greeted by a friendly and professional staff who are dedicated to ensuring your stay is nothing short of perfect.
Another aspect that sets Kings Hotel Nagoya Batam apart is its commitment to cleanliness, receiving a rating of 7.9. Guests have consistently commented on the hotel's immaculate rooms and public areas, making it a haven of cleanliness and comfort. Whether you're staying for business or leisure, you can rest assured that your room will be spotlessly clean, providing a relaxing and hygienic environment.
Furthermore, the staff performance at Kings Hotel Nagoya Batam has been highly praised, with a rating of 8.3. Guests have commended the hotel's attentive and friendly staff members who go above and beyond to ensure that every need is met. From providing helpful local recommendations to promptly addressing any concerns, the staff's dedication to customer satisfaction is truly remarkable.
In conclusion, Kings Hotel Nagoya Batam offers a delightful stay with its exceptional staff performance, great value for money, and commitment to cleanliness. Whether you're traveling for business or leisure, this hotel will exceed your expectations and provide a memorable experience.
Very good7.4
Facilities
Very good7.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
10 most recent verified ratings received by the property
Most recent
Show reviews that mention
Free Wi-Fi in all rooms!
Sauna
Air conditioning
Daily housekeeping
Value for Money”
The best breakfast hotel so far.. if you are looking for authentic indonesian food, kuih and jamu they have it all. The room is ok not for fussy patrons. I stay here because of their food.
Dear Valued Guest Juliana, Greeting from King Hotel batam It is pleasure to have you in king hotel batam and thank you for your time to share your experience at your recent stay with us. We are truly delighted to read your comment and we have shared this excellent service review with our team and motivate us for providing the best services. Thank you as well for your feedback regarding breakfast, we will share to F&B department for our improvement. Once again thank you very much for staying with us and we are looking forward to have you in our hotel and hopefully your day is full of joy. warm wishes guest services team
Spacious comfortable room”
Room is spacious and comfortable but its location is at the side of a highway, on a steep slope. Good for corporate annual events. However, need to 'Grab' around if you don't drive. Staff is friendly and helpful. High time they change new towels. Still have rooms for cleanliness.
Dear valued guest Esther, It is pleasure to have you in king hotel batam and thank you for your time to share your experience at your recent stay with us. We are truly happy to read your comment . we have shared this review with our team and motivate us for providing the best services and improvement. we will improve regarding change towels and clealiness. Once again thank you very much for staying with us and we are looking forward to have you in our hotel and hopefully your day is full of joy. warm wishes, Guest services team
Short Stay At Kings Hotel”
This is my first time taking up a short stay at Kings hotel. It is quite near to Nagoya and traveling using booking a car through Grab apps is very convenient, which I suggest those who want to book their stay in this hotel to download the grab apps. I uses he grab apps to take the car from opposite batam ferry terminal mega mall, and is much cheaper than the taxi services provided at ferry terminal. Upon arriving at Kings hotel, I need to wait a while as the network connection is down.. which later I also found that the wifi is also not as good as other hotel I been to.. It always disconnect and is intermittent . As such you must have your own data plan ready , especially when traveling in Batam. The room that I have been allocated is spacious and clean, with a window view that I can see Aston hotel and the city area. The toilet area has a big shower section, but the toilet itself still looks acceptable to me, but for those who are looking for a tip top and class toilet, then this is not the one you want. There is a restaurant at the 11th top floor, and I went there for my dinner on my first night stay. It is very quiet and there is an outdoor section, whereby you can enjoy the beautiful scenery around the city. As for the food which I ordered for that night, the chicken steak is just a small portion , which cannot compare to those provided by cafe or coffee house in the city area. That night I am the only one there to enjoy my dinner, and I would say the food is not great but the scenery instead. The next morning, I went for my breakfast around 6am, and they are still preparing , which I been told that t will be ready by 7am... To my surprise, the food provided is better than Batam city hotel, which both hotels are priced among the cheapest you can find (S$32). If you want more variety and similar price, is Harmoni One at Batam centre . For my 3 days of breakfast experience at Kings hotel, I am very satisfied with the breakfast , except on the 3rd day, the coffee
Dear Valued guest Mr.James Greeting from King Hotel batam It is pleasure to have you in our hotel and thank you for your time to share your experience at your recent stay with us. we are deeply apologize that your recent stay would not meet your expectations. We wil review our team and services. we are always strict in carrying out and implementing SOP and making improvement for any comment submitted by our valued guest for best future. We are looking forward to have you in our property and hopefully your day is full of joy.
Pros & Cons”
CONS: 1. Had to request for seating furniture as was not provided upon check-in. 2. Shower bath water flow is weak, have to allow the tap to run for 3-5mins before hot water is available. 3. No daily toothpaste provided, have to request. 4. Bath towels are old 5. Bedsheet, Pillow case and blanket were never changed for the 5 days i stayed here. PROS: Stable fast internet in room. Aircon is good. Bed is comfortable. Spacious room. Security is good. Staff is helpful.
Great service, horrible cleanliness. ”
I truly hate leaving bad reviews especially because the staff were really nice and helpful but I would like other travellers to note that the cockroach situation in the room was really awful. The first night, the cockroaches were all over the table and floors when I came back to my room and the hotel phone was not functioning. I had to make my way down and inform the reception staff. 15 minutes later he informed me it’s done. When I went up, unfortunately the cockroaches were still everywhere in the corners. This time the staff brought a housekeeping crew to vacuum the entire room and it was fine. The second night the roaches were back and the housekeeping crew came back. Breakfast selections were extremely limited. Overall, though the staff were pleasant and the prices were really attractive, I would rather pay a little more and stay at a different hotel.
Dear Valued Guest N, Greeting from King Hotel batam It is pleasure to have you in king hotel batam and thank you for your time to share your experience at your recent stay with us. We are truly sorry to read your comment which did not meet your expectations. we have shared this review with our team and motivate us for providing the best services and improvement. Regarding the coackcroache and telephone, we will improve and thank you for your input. Once again thank you very much for staying with us and we are looking forward to have you in our hotel and hopefully your day is full of joy. warm wishes, Guest services team