This property is in high demand!
6 travelers have booked today.
USD
Escape to serene Ratu Samban, Bengkulu with Mercure Bengkulu. Enjoy a peaceful stay in spacious rooms with modern amenities. Take a refreshing swim in the pool or relax in the hot tub. Indulge in delicious cuisine at the on-site restaurant. Conveniently located near shopping malls and transportation. Ideal for two travelers seeking a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Top Value
Check-in [24-hour]
Airport transfer
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
6 travelers have booked today.
Based on 933 verified reviews
9.4
9.4
9.3
9.2
9.2
Location rating score
Value for money | 9.2 |
Location rating | 9.4 |
Does Mercure Bengkulu have bars on the premises?
Experience your vacation the finest way with a drink in your hand at Mercure Bengkulu's bar readily available right in front of your doorstep for when you need a drink or two.
What type of non-water sports and outdoor activities are available at Mercure Bengkulu?
Mercure Bengkulu offers non-water sport and outdoor activities such as bicycle rental, and golf course (within 3 km) for you to take advantage of while staying here.
What types of entertainment are available at Mercure Bengkulu?
Mercure Bengkulu offers several entertainment facilities which includes karaoke and games room for your satisfaction while staying here.
What kinds of facilities are available for children at Mercure Bengkulu?
While on holiday with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Mercure Bengkulu which include kids pool, kids club, and children's playground.
How long do guests typically stay at Mercure Bengkulu?
Verified past guests that have stayed at Mercure Bengkulu had an average nightly stay of 1 night at this property.
In which languages can Mercure Bengkulu's personnel communicate?
Mercure Bengkulu can speak up to 3 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the verified guest review consensus about Mercure Bengkulu's beds?
100.0% of our verified visitor ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Mercure Bengkulu down in the review section.
What is the average rating that verified Solo travelers' have given to Mercure Bengkulu?
Verified solo travelers that have stayed at this property have given Mercure Bengkulu an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Business travelers' have given to Mercure Bengkulu?
Past business travelers that have stayed at this property have given Mercure Bengkulu an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with young children have given to Mercure Bengkulu?
Verified families with young children that have stayed at this property have given Mercure Bengkulu an average rating of 8.9. You can look up more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Mercure Bengkulu?
Past local visitors that have stayed at this property have given Mercure Bengkulu an average rating of 9.4. You can look up on more detailed customer evaluations, and responses for this property down in the review section.
Experience Luxury and Comfort at Mercure Bengkulu
Welcome to Mercure Bengkulu, a luxurious 4-star hotel nestled in the heart of Bengkulu, Indonesia. With its prime location and impeccable service, this hotel offers a perfect blend of comfort, convenience, and sophistication. Whether you are traveling for business or leisure, Mercure Bengkulu is the ideal choice for a memorable stay.
Featuring a total of 223 well-appointed rooms, Mercure Bengkulu offers a range of accommodation options to suit every traveler's needs. Each room is thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable and relaxing ambiance. From spacious suites to cozy standard rooms, every guest is treated to a luxurious experience.
At Mercure Bengkulu, families are warmly welcomed. The hotel's child policy allows children between the ages of 6 to 12 to stay free of charge, making it an excellent choice for families traveling with little ones. The hotel's friendly and attentive staff are always ready to assist with any special requests or arrangements to ensure a memorable stay for both parents and children.
Indulge in the hotel's exceptional facilities and services during your stay. Take a refreshing dip in the outdoor swimming pool, unwind with a rejuvenating spa treatment, or stay active at the fully-equipped fitness center. Whether you're looking to relax or stay productive, Mercure Bengkulu has you covered.
With its convenient location, Mercure Bengkulu offers easy access to the city's popular attractions, shopping malls, and business centers. Whether you're exploring the historical landmarks, enjoying the local cuisine, or immersing yourself in the vibrant culture, this hotel serves as the perfect base for your Bengkulu adventure.
Experience luxury, comfort, and warm hospitality at Mercure Bengkulu. Book your stay today and create unforgettable memories in this beautiful Indonesian city.
Unwind and Indulge at Mercure Bengkulu's Entertainment Facilities
At Mercure Bengkulu, we understand the importance of providing our guests with a range of entertainment options to enhance their stay. Whether you're looking to relax and unwind or engage in some fun activities, our hotel has got you covered.
Indulge in a refreshing drink at our stylish bar, where you can enjoy a wide selection of beverages in a cozy and vibrant atmosphere. For those seeking ultimate relaxation, our massage services are the perfect way to unwind and rejuvenate. Immerse yourself in pure bliss as our skilled therapists work their magic, relieving your stress and leaving you feeling refreshed.
If you're in the mood for some pampering, our hot tub and spa facilities are at your disposal. Take a dip in the soothing waters of the hot tub, or treat yourself to a rejuvenating spa treatment. Our dedicated staff will ensure that your experience is nothing short of exceptional.
For nature lovers, our hotel boasts a beautiful garden where you can take a leisurely stroll and soak in the serene surroundings. Immerse yourself in the beauty of nature and enjoy a moment of tranquility.
If you're looking for some friendly competition, our games room is the place to be. Challenge your friends or family to a game of pool or table tennis, and let the laughter and excitement fill the air.
For those who prefer a more laid-back experience, our shared lounge/TV area is the perfect spot to relax and catch up on your favorite shows or movies.
Sing your heart out at our karaoke room, where you can unleash your inner superstar and enjoy a night of entertainment and laughter.
Lastly, don't forget to visit our gift/souvenir shop, where you can find unique and locally-made treasures to take home as a memento of your stay.
At Mercure Bengkulu, we strive to provide our guests with a memorable and enjoyable experience. Our entertainment facilities are designed to cater to a variety of preferences, ensuring that there is something for everyone. So come and unwind, indulge, and create lasting memories at Mercure Bengkulu.
Stay Active and Fit at Mercure Bengkulu's Sports Facilities
At Mercure Bengkulu, staying active and maintaining your fitness routine is made easy with a range of top-notch sports facilities. Whether you are a fitness enthusiast or simply looking to unwind after a busy day, this hotel has got you covered.
Start your day with a refreshing swim in the outdoor pool, surrounded by lush greenery and a tranquil atmosphere. The pool is perfect for both leisurely laps and invigorating workouts. After your swim, head over to the free fitness center, equipped with state-of-the-art exercise machines and equipment. With a 24-hour access, you can work out at your convenience, whenever it suits your schedule.
For those seeking a more holistic approach to fitness, the yoga room at Mercure Bengkulu is the ideal space to find balance and inner peace. Engage in a rejuvenating yoga session, guided by experienced instructors, and let go of stress and tension. Whether you are a beginner or an advanced practitioner, the yoga room offers a serene environment for your practice.
With Mercure Bengkulu's exceptional sports facilities, staying active and maintaining your fitness routine has never been easier. Whether you prefer a refreshing swim, an invigorating workout, or a calming yoga session, this hotel has everything you need to keep your mind and body in top shape during your stay.
Convenience Facilities at Mercure Bengkulu
Indulge in a seamless and comfortable stay at Mercure Bengkulu, where a range of convenience facilities are provided to cater to your every need. With 24-hour room service, you can enjoy delicious meals and snacks in the comfort of your own room at any time of the day. The hotel also offers laundry service and dry cleaning, ensuring that your clothes are fresh and clean throughout your stay.
For added convenience, Mercure Bengkulu provides safety deposit boxes where you can securely store your valuables. The concierge is always ready to assist you with any queries or requests, ensuring a hassle-free experience during your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the internet or catch up on work.
Moreover, Mercure Bengkulu offers express check-in/check-out services, allowing you to save time and start enjoying your stay right away. Luggage storage is available for your convenience, giving you the freedom to explore the city without worrying about your belongings. Daily housekeeping ensures that your room is always neat and tidy, while a designated smoking area caters to the needs of smokers. Finally, cozy up by the fireplace and unwind after a long day of exploring the beautiful city of Bengkulu.
Convenient Transport Facilities at Mercure Bengkulu
At Mercure Bengkulu, we strive to provide our guests with a seamless travel experience, starting from their arrival to their departure. To ensure a hassle-free journey, we offer a range of transport facilities. For guests arriving by air, our airport transfer service is available to pick you up from the airport and take you directly to the hotel. This service allows you to relax and enjoy the scenic drive to our property, without having to worry about finding transportation.
If you prefer to drive yourself, we have a spacious and secure car park onsite. Our self-parking facility allows you to conveniently park your vehicle without any additional charges. For those who do not have their own transportation, our shuttle service is available to take you to nearby attractions or shopping areas. Additionally, we offer car hire services for guests who wish to explore the city at their own pace. If you require a taxi service, our friendly staff will be more than happy to assist you in arranging one. Please note that car park charges may apply for certain services, ensuring the availability of parking spaces for all guests. At Mercure Bengkulu, we are committed to making your stay as comfortable and convenient as possible, and our transport facilities are designed to do just that.
Cozy Rooms with a Fireplace at Mercure Bengkulu
Experience warmth and comfort at Mercure Bengkulu with our cozy rooms featuring a fireplace. Each room is meticulously designed to provide a relaxing and inviting atmosphere, perfect for unwinding after a long day of exploring Bengkulu.
Our fireplace rooms offer a unique touch of luxury, allowing you to enjoy the soothing crackle of a warm fire while enjoying the stunning views of the city or the lush tropical gardens. Curl up in front of the fireplace with a good book or indulge in a romantic evening with your loved one.
In addition to the fireplace, our rooms are equipped with modern amenities to ensure a pleasant stay. Enjoy a restful night's sleep on our plush beds, stay connected with complimentary high-speed Wi-Fi, and unwind with a refreshing rain shower in the ensuite bathroom. Whether you're visiting Bengkulu for business or leisure, our fireplace rooms at Mercure Bengkulu provide the perfect sanctuary for a memorable stay.
Indulge in a Culinary Journey at Mercure Bengkulu's Dining Facilities
At Mercure Bengkulu, guests can embark on a delightful culinary journey with a range of dining facilities to suit every palate. Start your day with a scrumptious breakfast buffet, offering a variety of local and international options to energize you for the day ahead. For those who prefer a lighter meal, a continental breakfast is also available.
Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that delicious meals are just a phone call away. If you're in the mood for a quick bite or a refreshing beverage, the coffee shop is the perfect spot to relax and unwind.
For a memorable dining experience, head to the hotel's restaurant, where you can savor delectable dishes prepared by talented chefs. The restaurant offers a diverse menu, featuring both local Indonesian cuisine and international favorites. Whether you're in the mood for a traditional Indonesian dish or a classic Western meal, the restaurant has something to satisfy every craving.
For those who enjoy outdoor dining, the hotel also provides BBQ facilities, allowing guests to savor grilled delights in a picturesque setting.
Mercure Bengkulu takes pride in catering to the dietary needs of its guests. The hotel offers both a halal restaurant and a kosher restaurant, ensuring that everyone can enjoy a memorable dining experience.
With its range of dining options, Mercure Bengkulu guarantees a culinary adventure that will leave you wanting more.
Luxurious and Comfortable Rooms at Mercure Bengkulu
Experience the epitome of luxury and comfort at Mercure Bengkulu with our wide range of exquisite room offerings. Choose from our Deluxe Room with 1 Double Bed, perfect for couples seeking a romantic getaway, or our Deluxe Room with 2 Single Beds, ideal for friends or family traveling together. For those seeking a more elevated experience, our Executive Room with 1 Double Bed offers a touch of sophistication and elegance. Indulge in the ultimate luxury with our Executive Suite with 1 King Size Bed, featuring spacious living areas and stunning views of the city. If you prefer a more cozy and intimate setting, our Superior Room with 2 Single Beds or our Superior Room with 1 Double Bed will provide you with a comfortable and relaxing stay.
Booking these exquisite rooms at Mercure Bengkulu on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. Agoda offers a seamless booking process, allowing you to easily browse through our room options, compare prices, and secure your reservation in just a few clicks. With Agoda's best price guarantee, you can rest assured that you are getting the most competitive rates for your stay at Mercure Bengkulu. So why wait? Book your dream room today and embark on a memorable and luxurious stay at Mercure Bengkulu.
Discover the Rich Cultural Heritage of Ratu Samban in Bengkulu
Nestled in the heart of Bengkulu, Indonesia, the Mercure Bengkulu offers easy access to the enchanting Ratu Samban. This historic district is renowned for its rich cultural heritage and captivating landmarks, making it a must-visit destination for travelers seeking an immersive experience.
As you explore Ratu Samban, you'll be transported back in time to the colonial era. The district is home to numerous well-preserved Dutch colonial buildings, showcasing intricate architecture and ornate detailing. Take a leisurely stroll along the streets and admire the beautiful blend of European and Indonesian influences.
One of the highlights of Ratu Samban is Fort Marlborough, a magnificent fortress built by the British in the 18th century. This impressive structure stands as a testament to Bengkulu's colonial past and offers panoramic views of the city from its ramparts. Immerse yourself in history as you wander through the fort's chambers and learn about its significance.
Aside from its architectural wonders, Ratu Samban is also known for its vibrant local culture. Explore the bustling markets and witness the locals going about their daily lives. Indulge in delicious street food and savor the flavors of authentic Bengkulu cuisine.
Whether you're a history enthusiast, a culture lover, or simply seeking a unique experience, Ratu Samban in Bengkulu will captivate your senses. Stay at the Mercure Bengkulu and embark on a journey to discover the rich cultural heritage of this enchanting district.
Convenient Transportation Options from the Nearest Airports to Mercure Bengkulu
Located in Ratu Samban, Bengkulu, Indonesia, Mercure Bengkulu offers a comfortable and convenient stay for travelers visiting this beautiful coastal city. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available.
For travelers arriving at Fatmawati Soekarno Airport, the closest airport to Bengkulu, there are several transportation options to reach Mercure Bengkulu. The most convenient option is to take a taxi or a ride-hailing service, which can be easily found outside the airport terminal. The journey from the airport to the hotel takes approximately 30 minutes, depending on the traffic conditions. Alternatively, the hotel can arrange airport transfers for guests, providing a hassle-free and comfortable journey.
Another nearby airport is Padang Kemiling Airport, located about 32 kilometers away from Mercure Bengkulu. From here, travelers can also opt for a taxi or ride-hailing service to reach the hotel. The journey takes around 45 minutes, offering scenic views of the city and its surroundings. Additionally, the hotel can arrange airport transfers for guests, ensuring a smooth arrival and departure experience.
No matter which airport you arrive at, reaching Mercure Bengkulu is a seamless process. The hotel's strategic location and the availability of various transportation options make it convenient for travelers to explore the city and enjoy their stay at this modern and comfortable hotel.
Explore the Vibrant Surroundings of Mercure Bengkulu
Mercure Bengkulu is ideally located amidst a myriad of landmarks and attractions that offer a glimpse into the rich cultural heritage and natural beauty of Bengkulu, Indonesia. Just a short distance away from the hotel, you will find Pantai Berkas Park, a picturesque beach park where you can relax and soak up the sun while enjoying the stunning views of the ocean.
For those looking to indulge in some retail therapy, Hypermart is within walking distance from the hotel. This popular shopping destination offers a wide range of products, from groceries to fashion items, ensuring a delightful shopping experience.
History enthusiasts will be delighted to discover Komplek Masjid Akabar At-Taqwa and Rumah Ibu Fatmawati Soekarno, both located nearby. These landmarks hold significant historical value and provide insights into the life and legacy of Indonesia's founding father, Soekarno.
Other notable attractions in the vicinity include Rumah Pengasingan Bung Karno, a historical house where Bung Karno, Indonesia's first president, was once exiled, and Rumah Sakit Rafflesia, a renowned hospital known for its excellent medical services.
Whether you're in search of natural beauty, cultural heritage, or a shopping spree, Mercure Bengkulu's surrounding landmarks and attractions offer something for everyone. Take the opportunity to explore and immerse yourself in the vibrant surroundings during your stay at this exceptional hotel.
Delicious Dining Options Nearby
When it comes to dining options, Mercure Bengkulu is surrounded by a plethora of restaurants that will satisfy even the most discerning palates. Just a short walk away, you'll find Siska Restoran, known for its delectable Indonesian cuisine and warm, friendly atmosphere. Craving some authentic Indonesian street food? Head over to Sate Solo, where you can indulge in mouthwatering satay skewers grilled to perfection. For those who prefer a taste of local Bengkulu specialties, Rumah Makan Semalam Suntuk is a must-visit. This cozy eatery offers a range of traditional dishes that will leave you craving for more. Coffee lovers will be delighted to discover Coffee Toffee, a charming café that serves aromatic brews and delicious pastries. If you're in the mood for Padang cuisine, Nasi Kapau Restaurant is the place to go. Their flavorful rendang and spicy sambal are sure to tantalize your taste buds. Other noteworthy options nearby include Rumah Makan Gading Cempaka, Rumah Makan Sri Solo, Rumah Makan Sinar Pagi, Rumah Makan Moro Seneng, and Rumah Makan Pindang Pegagan, each offering their own unique culinary delights. With such a diverse range of dining options just steps away from the hotel, Mercure Bengkulu ensures that every guest's culinary cravings are met.
Affordable Luxury at Mercure Bengkulu
Experience the perfect blend of luxury and affordability at Mercure Bengkulu. With an average room price of just $43, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Bengkulu, which stands at $18.
At Mercure Bengkulu, you can indulge in a comfortable and stylish stay without breaking the bank. Each room is thoughtfully designed with modern amenities and elegant decor, providing a serene retreat after a long day of exploring the city. From plush beds to spacious bathrooms, every detail has been carefully considered to ensure your utmost comfort.
Not only does Mercure Bengkulu offer great value, but it also provides a range of amenities and services to enhance your stay. Take a dip in the refreshing outdoor pool, work up a sweat at the fitness center, or savor delicious local and international cuisine at the on-site restaurant. With its prime location and affordable luxury, Mercure Bengkulu is the perfect choice for both business and leisure travelers seeking a memorable stay in Bengkulu.
Excellent Service and Beautiful Views
Mercure Bengkulu is the perfect choice for a memorable stay in Bengkulu. With its friendly staff, strategic location, and excellent facilities, it's no wonder that guests have nothing but positive things to say. Customers rave about the comfortable beds and pillows, ensuring a restful night's sleep. The hotel's delicious food is also highly praised, offering a wide range of options to satisfy every palate. But what truly sets Mercure Bengkulu apart is its breathtaking views. As the biggest hotel in Bengkulu City, guests can enjoy stunning panoramas that showcase the natural beauty of the area. Whether you're in town for a short staycation or a longer trip, Mercure Bengkulu promises an unforgettable experience.
A Perfect Blend of Comfort, Value, and Exceptional Service
Mercure Bengkulu in Bengkulu, Indonesia, is a hotel that consistently receives outstanding customer reviews. With an impressive overall rating of 9.2, it is clear that guests are more than satisfied with their stay. One of the key factors contributing to this high rating is the exceptional value that the hotel offers. Guests appreciate the affordable rates without compromising on comfort and quality.
The hotel's facilities also receive a remarkable rating of 9.3, indicating that guests are impressed with the range of amenities available. From a well-equipped fitness center to a refreshing outdoor pool, Mercure Bengkulu ensures that guests have everything they need for a memorable stay. The hotel's commitment to cleanliness is evident in its impressive rating of 9.3. Guests can expect spotless rooms and well-maintained common areas, providing a comfortable and hygienic environment.
Location plays a crucial role in the overall guest experience, and Mercure Bengkulu excels in this aspect with a rating of 9.3. Situated in a convenient location, the hotel offers easy access to popular attractions, shopping centers, and dining options. Guests appreciate the hotel's proximity to key landmarks, making it an ideal choice for both business and leisure travelers. Furthermore, the staff at Mercure Bengkulu consistently receives a rating of 9.2 for their exceptional performance. Friendly, attentive, and professional, the hotel staff goes above and beyond to ensure that guests have a memorable and enjoyable stay. With such positive customer reviews, it is no wonder that Mercure Bengkulu is a top choice for travelers visiting Bengkulu.
Exceptional9.3
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Provided by verified guests of
Exceptional
Show reviews that mention
I've always choose Mercure for my trip to Bengkulu. It's the most favorite hotel in there. Also, the staff the cleanliness, the food, the location, the facilities always top notch. But from my recent trip, I think Mercure should improve their parking lot and staf on the parking lot. As I want to park my car in the late nite, one of the security staf, come to us, and without asking first are we listed as a guest in the hotel, he told us to move to lower ground parking. Which I I think is absurd, there are empty lot but you cover it with safety orange cone, and he says only VIP can park in the parking lot?🤯 So, if I'm a guest at the hotels, I cannot park near the lobby because we're not VIP?? Sound like discrimination to me. And the wa yg he talked to me n husband is very rude, in my opinion. You should learn more with BCA security officer of how to deal with a customer. I already complain to the front office, Mercure Staff. And I hope they take my complain seriously.
Dear Ermita, Thank you for taking the time to tell us about your experience at the Mercure Bengkulu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Bengkulu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, If you give us the opportunity to earn your trust back, With pleasure on your next arrival, you can contact our AFOM Akhmad Akbar on 0857 7178 9546 for your next arrival, we will assure you that we will do our best to provide you with a hotel such a good experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Herman Tri Wuryanto General Manager
I wanted a non-smoking room and got an upgraded room to Deluxe Room because the non-smoking Superior Room was unavailable. The hotel has a working space just next to the reception/lobby area which was a great coincidence for my staycation turned workation. A non-plastic policy is being enforced, so it was nice to have non-plastic bags for toiletries, etc., mugs and a pitcher, and wooden stick for stirring. The breakfast menu was delicious, varied and changed everyday, though I only tasted very few. There were swimming pool and sports center but I didn't have time to tried out.
Dear Ms. Ellyn, We sincerely appreciate your kind comments regarding your recent visit to Mercure Bengkulu. We are delighted to hear that you enjoyed your time with us. We will be sure to share your feedback with our team as it will serve as motivation for them to continue enhancing the quality of our service. Once again, thank you for sharing your experience, and we look forward to welcoming you again for another equally satisfying visit in the future. Kind regards, Herman Tri Wuryanto General Manager
Always clean. Very professional helpful friendly staff.good facilities. Good food both western and Indonesian. Black Rock 🪨 restaurant and nightclub is always good fun .
Dear Mr David, We sincerely appreciate your kind comments regarding your recent visit to Mercure Bengkulu. We are delighted to hear that you enjoyed your time with us. We will be sure to share your feedback with our team as it will serve as motivation for them to continue enhancing the quality of our service. Once again, thank you for sharing your experience, and we look forward to welcoming you again for another equally satisfying visit in the future. Kind regards, Herman Tri Wuryanto General Manager
Complete facilities with a good children's swimming pool, delicious breakfast. The comfortable room made our vacation enjoyable. A strategic location close to our desired destinations, good cleanliness with friendly staff made us feel appreciated.
Winda yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Air conditioning
Super clean and great staff”
Check in was super quick and my room was ready when I arrived early at midday which I greatly appreciated. The room was spotlessly clean and the house keeping staff deserve five stars as they kept my room immaculate during my five day stay. The swimming pool was good, although the surface surrounding the pool was ridiculously slippery when you exit the pool... very dangerous indeed. The lifeguard was very friendly and helpful and is to be commended for his work. I ordered lunch by the pool and sadly the burger melt was horrible. The meat has hard and almost fiberous in some areas and I was scared to eat it after a few bites...the kitchen really must review the patties used in the burgers! Unfortunately something that really let's the hotel down is the lack of soundproofing in the rooms. I was continually disturbed by children running up and down the hallway yelling and bouncing balls some days at 6am and at night sometimes at 10pm....perhaps security needs to visit the floors and check on the behavior of guests at times. The bathroom was more than adequate, however the water was only lukewarm which is a common issue in hotels here. Overall I really enjoyed my stay and would stay here again, however would request a room on the top floor and at the end of the hallway. Thank you to the front of house staff for always being so friendly and hospitable.
Dear Karen, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are very happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our team to continue improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri Wuryanto General Manager