This property is in high demand!
25 travelers have booked today.
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Luxurious stay at Nagoya Mansion Hotel and Residence in Batam Island. Top-notch amenities including a spa, two restaurants, and a large outdoor pool. Ultimate relaxation at Puncak Alam SPA. Panoramic views of Batam on 21 floors. Spacious Family Suites available. Unique facilities and nearby attractions. Unforgettable stay! Experience the vibrant energy of Nagoya, Batam Island. Enjoy shopping, local cuisine, and nightlife. Luxuriate in a delicious breakfast in bed, dip in the pool, revitalizing massage, and curated tours. Modern comforts include AC, Wi-Fi, shower, and toiletries. Select rooms offer stunning city views. Nearby shopping at Nagoya Hill and Grand Batam Shopping Centre. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Inside city center
Check-in [24-hour]
Great Breakfast
Great View
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
25 travelers have booked today.
Based on 4,773 verified reviews
8.1
8.0
7.9
7.7
7.4
Location rating score
Value for money | 7.9 |
Location rating | 8.0 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 11.7 km |
Does Nagoya Mansion Hotel and Residence have bars on the premises?
Experience your getaway the best way with a beverage in your hand at Nagoya Mansion Hotel and Residence's bar readily available right in front of your doorstep for when you need a drink or two.
What kinds of entertainment are available at Nagoya Mansion Hotel and Residence?
Nagoya Mansion Hotel and Residence features billiards while you lounge at this property, offering travelers with entertainment value all throughout your holiday here.
Does Nagoya Mansion Hotel and Residence provide laundry services?
Yes! Nagoya Mansion Hotel and Residence offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
What types of facilities are offered for children at Nagoya Mansion Hotel and Residence?
While on vacation with your family, your children can also experience the fun in sports and recreation facilities offered at Nagoya Mansion Hotel and Residence such as kids pool.
What interesting attractions are nearby Nagoya Mansion Hotel and Residence that are in walking distance?
While staying at Nagoya Mansion Hotel and Residence, kick start your vacation by exploring the nearest attractions that are within walking distance to the property which include Masjid Jabal Arafah, Grand I Hotel Park, and Majesty Spa & Massage Batam.
What payment cards are accepted at Nagoya Mansion Hotel and Residence?
Nagoya Mansion Hotel and Residence accepts up to 5, with payment card options such as MasterCard, Cash, and Visa.
What is the average rating that past Solo travelers' have given to Nagoya Mansion Hotel and Residence?
Verified solo travelers that have stayed at this property have given Nagoya Mansion Hotel and Residence an average rating of 8.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to Nagoya Mansion Hotel and Residence?
Verified couple travelers that have stayed at this property have given Nagoya Mansion Hotel and Residence an average rating of 7.8. You can look up on more specific customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with older children have given to Nagoya Mansion Hotel and Residence?
Past families with older children that have stayed at this property have given Nagoya Mansion Hotel and Residence an average rating of 7.4. You can look into more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What well-known shopping venues are near to Nagoya Mansion Hotel and Residence?
Shopping options in Nagoya Mansion Hotel and Residence’s Nagoya neighborhood includes Nagoya Hill Shopping Mall, Grand Batam Shopping Centre, and Diamond City Mall.
Experience Luxury and Comfort at Nagoya Mansion Hotel and Residence
Welcome to Nagoya Mansion Hotel and Residence, a luxurious 4-star hotel located in the heart of Batam Island, Indonesia. With its prime location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers.
Check-in at Nagoya Mansion Hotel and Residence begins at 03:00 PM, allowing you to settle in and start your vacation or business trip at your own pace. The friendly and attentive staff will ensure a smooth check-in process, making you feel right at home from the moment you arrive.
With a total of 196 well-appointed rooms, Nagoya Mansion Hotel and Residence offers a wide range of accommodation options to suit every guest's needs. Each room is elegantly designed and equipped with modern amenities to provide the utmost comfort during your stay. Whether you choose a cozy standard room or a spacious suite, you can expect a restful night's sleep and a rejuvenating experience.
At Nagoya Mansion Hotel and Residence, we understand the importance of family travel. That's why we have a child-friendly policy that allows children between the ages of 0 to 2 to stay free of charge. We provide cribs and baby cots upon request, ensuring that your little ones are comfortable and well taken care of throughout your stay.
Experience the epitome of luxury and comfort at Nagoya Mansion Hotel and Residence. Book your stay today and indulge in a truly memorable hotel experience in Batam Island, Indonesia.
Unwind and Indulge in Luxurious Entertainment Facilities at Nagoya Mansion Hotel and Residence
At Nagoya Mansion Hotel and Residence, guests are treated to a wide array of entertainment facilities that cater to their every need. Whether you're in the mood for shopping, enjoying a refreshing drink, pampering yourself with a massage or spa treatment, or simply relaxing in the serene garden, this hotel has it all.
Step into the hotel's boutique shops and discover a world of fashion, accessories, and souvenirs. Indulge in some retail therapy and find the perfect memento to take home. After a day of exploring the island, head to the bar and unwind with a cocktail or two. The bar offers a cozy ambiance and a wide selection of beverages to suit every taste.
For those seeking ultimate relaxation, the hotel's massage, sauna, and spa facilities are not to be missed. Treat yourself to a rejuvenating massage or indulge in a pampering spa treatment that will leave you feeling refreshed and revitalized. Immerse yourself in the tranquil atmosphere of the hotel's garden, where you can unwind amidst lush greenery and enjoy a moment of serenity.
Nagoya Mansion Hotel and Residence goes above and beyond to ensure that guests have a truly memorable stay. With its exceptional entertainment facilities, guests can enjoy a well-rounded experience that combines relaxation, indulgence, and entertainment all in one place.
Stay Active at Nagoya Mansion Hotel and Residence
At Nagoya Mansion Hotel and Residence, you can stay active and energized with a range of sports facilities available for your enjoyment. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or an invigorating workout. The pool area is beautifully designed, offering a serene and tranquil atmosphere where you can unwind and relax after a long day of exploring Batam Island.
For those who prefer to exercise on dry land, the hotel boasts a state-of-the-art fitness center. Equipped with modern machines and equipment, this facility provides everything you need for a complete workout. Whether you want to lift weights, do cardio exercises, or join a group fitness class, the free fitness center at Nagoya Mansion Hotel and Residence has you covered.
Additionally, if you love the outdoors, you can soak up the sun and enjoy a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery and offering breathtaking views of the island, this pool is the perfect place to relax and rejuvenate. Whether you prefer to swim laps or simply lounge by the poolside, the outdoor pool at Nagoya Mansion Hotel and Residence is a delightful oasis in the heart of Batam Island.
Convenience Facilities at Nagoya Mansion Hotel and Residence
Nagoya Mansion Hotel and Residence in Batam Island, Indonesia, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and daily housekeeping, guests can relax and enjoy their time at the hotel without worrying about mundane tasks. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuables are secure during their stay.
For those who need to stay connected, Nagoya Mansion Hotel and Residence offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout your stay. Additionally, the hotel has a designated smoking area for guests who smoke, ensuring a pleasant environment for all guests.
To make your stay even more convenient, Nagoya Mansion Hotel and Residence provides luggage storage facilities. Whether you arrive early or have a late departure, you can store your luggage safely and explore the surroundings without any burden. With these convenience facilities, Nagoya Mansion Hotel and Residence ensures that guests have a comfortable and enjoyable stay.
Convenient Transport Facilities at Nagoya Mansion Hotel and Residence
At Nagoya Mansion Hotel and Residence, guests can expect a range of convenient transport facilities to enhance their stay. The hotel offers a car park onsite, ensuring that guests have a secure and hassle-free parking space for their vehicles. What's more, the car park is free of charge, allowing guests to save on parking fees and enjoy peace of mind while exploring the beautiful Batam Island.
For those looking to explore the island and its attractions, Nagoya Mansion Hotel and Residence also provides a taxi service. Whether you want to visit the vibrant Nagoya Hill Shopping Mall or explore the cultural sights of the island, the hotel's taxi service ensures a comfortable and reliable mode of transportation. Additionally, the hotel offers tours, allowing guests to conveniently book and arrange their sightseeing adventures without any hassle. With these transport facilities, guests can easily explore the wonders of Batam Island and make the most of their stay at Nagoya Mansion Hotel and Residence.
Indulge in a Gastronomic Adventure at Nagoya Mansion Hotel and Residence
At Nagoya Mansion Hotel and Residence, dining is an experience that goes beyond mere sustenance. With an array of dining facilities available, guests can embark on a gastronomic adventure that will tantalize their taste buds and leave them craving for more.
Start your day off right with a visit to the hotel's coffee shop, where you can sip on freshly brewed coffee and savor delectable pastries. For a more substantial meal, head to the on-site restaurant, where a diverse menu awaits. From local Indonesian delicacies to international favorites, there is something to satisfy every palate.
If you prefer the convenience of dining in the comfort of your room, take advantage of the room service option. Indulge in a delicious meal while enjoying the privacy and tranquility of your own space. For those who enjoy outdoor cooking, the hotel also offers BBQ facilities, perfect for a delightful evening grilling session with friends and family.
To ensure a hassle-free stay, Nagoya Mansion Hotel and Residence provides daily housekeeping services and offers grocery deliveries, allowing guests to stock up on their favorite snacks and beverages. For Muslim guests, the hotel also boasts a halal restaurant, where you can enjoy authentic Indonesian cuisine prepared in accordance with Islamic dietary laws.
To kickstart your day, don't miss the breakfast buffet, where a wide selection of dishes awaits you. From freshly baked bread to local specialties, you'll find everything you need to fuel your adventures in Batam Island.
With its diverse dining facilities, Nagoya Mansion Hotel and Residence promises to take you on a culinary journey that will leave you craving for more. Whether you choose to dine in the coffee shop, restaurant, or enjoy a BBQ by the poolside, you're sure to have a memorable dining experience during your stay.
Luxurious and Spacious Rooms at Nagoya Mansion Hotel and Residence
Indulge in a comfortable stay at Nagoya Mansion Hotel and Residence, where you can choose from a variety of room types to suit your preferences. The Deluxe Double or Twin rooms offer a cozy space of 28 square meters, with the option of a Double Bed or 2 Single Beds. The Deluxe Rooms provide the same square footage and bedding options, ensuring a comfortable stay for both solo travelers and couples. For a touch of elegance, the Executive Deluxe rooms offer the same amenities as the Deluxe rooms, but with an added touch of luxury.
If you're traveling with family or a larger group, the Family Suites at Nagoya Mansion Hotel and Residence are the perfect choice. These spacious suites span an impressive 78 square meters and feature 1 King Bed and 1 King Bed, providing ample space for everyone to relax and unwind.
By booking your stay at Nagoya Mansion Hotel and Residence through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. Experience a seamless booking process and secure your dream accommodation at Nagoya Mansion Hotel and Residence with Agoda today!
Discover the Vibrant Nagoya in Batam Island, Indonesia
Nestled in the heart of Batam Island, Nagoya is a bustling city that offers a vibrant mix of culture, entertainment, and natural beauty. As the largest city in the Riau Islands Province, Nagoya is a popular destination for both business and leisure travelers. With its strategic location just a short distance from Singapore, it has become a gateway to the wonders of Indonesia.
Nagoya is renowned for its vibrant nightlife, with a plethora of bars, clubs, and karaoke lounges that come alive after sunset. Whether you're looking to dance the night away or enjoy a quiet drink with friends, Nagoya has something for everyone. The city is also a shopper's paradise, with numerous malls and markets offering a wide range of goods, from traditional handicrafts to high-end fashion brands.
Beyond the bustling city streets, Nagoya is also home to stunning natural attractions. Batam Island is surrounded by pristine beaches, and Nagoya is no exception. Visitors can relax on the sandy shores, soak up the sun, or indulge in thrilling water sports. For those seeking a cultural experience, Nagoya is dotted with ancient temples and historical landmarks that offer a glimpse into the rich heritage of the region. With its vibrant atmosphere and diverse attractions, Nagoya is a must-visit destination for travelers seeking an unforgettable experience in Batam Island, Indonesia.
Convenient Transportation Options from Batam Island Airports to Nagoya Mansion Hotel and Residence
Nagoya Mansion Hotel and Residence, nestled in the heart of Nagoya on Batam Island, Indonesia, offers a luxurious and comfortable stay for travelers. Getting to the hotel from the nearby airports is a breeze, thanks to the convenient transportation options available.
For those arriving at Hang Nadim International Airport, the most straightforward option is to take a taxi directly to Nagoya Mansion Hotel and Residence. The journey takes approximately 30 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and the hotel's location is well-known to drivers.
Alternatively, if you're arriving at Batam Center Ferry Terminal, you can opt for a short taxi ride to Nagoya Mansion Hotel and Residence. The terminal is just a 15-minute drive away from the hotel, making it a convenient choice for travelers coming from Singapore via ferry. The hotel is a popular landmark in Nagoya, and taxi drivers will have no trouble finding it.
No matter which airport you arrive at, rest assured that reaching Nagoya Mansion Hotel and Residence is a hassle-free experience. The hotel's central location in Nagoya ensures easy access to various attractions, shopping centers, and entertainment venues, making it an ideal choice for both business and leisure travelers.
Explore the Cultural Landmarks and Exciting Attractions near Nagoya Mansion Hotel and Residence
Nagoya Mansion Hotel and Residence is surrounded by a plethora of cultural landmarks and exciting attractions that will make your stay in Batam Island truly unforgettable. Immerse yourself in the spirituality and tranquility of Maha Vihara Duta Maitreya Temple, a stunning Buddhist temple known for its intricate architecture and serene atmosphere. Tua Pek Kong Temple, another nearby landmark, offers a glimpse into the island's rich Chinese heritage with its ornate decorations and vibrant festivities.
For those interested in experiencing the local Muslim culture, a visit to Jabal Arafah Mosque is a must. Marvel at the mosque's grandeur and take in the peaceful ambiance as you learn about Islamic traditions and practices.
If you're looking for some family fun, head over to Funworld Nagoya Citywalk Batam. This vibrant entertainment center features an array of thrilling rides, arcade games, and a bowling alley that will keep both kids and adults entertained for hours.
For a relaxing day by the beach, Ocarina Beach is just a short distance away. Sink your toes in the soft sand, soak up the sun, and take a refreshing dip in the crystal-clear waters of the Batam Strait.
Other nearby attractions include Budhi Bhakti Temple, Prodia Laboratorium, Rumah Sakit Bersalin Pelita Hati Bunda, Taman Rekreasi Golden Prawn, and Dr Nick Dental Care, ensuring that you have a variety of options to explore during your stay at Nagoya Mansion Hotel and Residence. Whether you're seeking cultural immersion, family fun, or simply a day of relaxation, the surrounding landmarks and attractions offer something for everyone.
A Culinary Delight: Indulge in the Flavors of Batam at Nagoya Mansion Hotel and Residence
Located in the heart of Batam Island, Nagoya Mansion Hotel and Residence offers a wide array of dining options just steps away from its doorstep. Whether you're craving local Indonesian cuisine or international flavors, you'll find something to satisfy your taste buds. Just a short stroll from the hotel, you'll find Nagoya Foodcourt, Love Seafood Batam Centre, Restaurant Martabak Har, Warung Sunda Bu Joko, and Yong Kee Sea Food. These restaurants offer a variety of dishes, from mouthwatering seafood to traditional Indonesian favorites. For those looking to sample authentic Padangnese cuisine, Sederhana Padangnese Restaurant is a must-visit. Craving grilled seafood? Ikan Bakar ACIA is the place to be. Meat lovers will delight in the offerings at Meat House, while those seeking vegetarian options will find a haven at Restaurant Nature Vegetarian. And for a taste of East Javanese cuisine, head over to Waroeng Lamongan 'Cak Rochman'. With such a diverse range of dining options, Nagoya Mansion Hotel and Residence ensures that every palate is catered to, making it the perfect choice for food enthusiasts.
Shop 'til you drop in Nagoya
Nagoya Mansion Hotel and Residence is conveniently located near a plethora of shopping landmarks, making it the perfect destination for avid shoppers. Just a stone's throw away, you'll find Batam City Square, Batam City Mall, and Batam Lucky Plaza. These bustling shopping centers offer a wide array of retail stores, boutiques, and local souvenir shops, where you can find everything from trendy fashion pieces to unique Batam Island souvenirs. For a more extensive shopping experience, head over to Nagoya Hill Shopping Mall and Grand Batam Shopping Centre, both of which boast a diverse range of international brands, electronics, and duty-free goods. If you're looking for a more relaxed shopping atmosphere, Nagoya Citywalk is the place to be. This charming open-air complex is home to a variety of restaurants, cafes, and specialty stores, where you can unwind and indulge in some retail therapy. With so many shopping options just moments away, Nagoya Mansion Hotel and Residence ensures that you'll have a memorable shopping experience during your stay in Batam Island.
Affordable Luxury at Nagoya Mansion Hotel and Residence
Experience the perfect blend of comfort and affordability at Nagoya Mansion Hotel and Residence in Batam Island, Indonesia. With an average room price of just $34, this hotel offers exceptional value for money compared to the average price of a hotel room in the city, which is $42.
At Nagoya Mansion Hotel and Residence, you can indulge in a luxurious stay without breaking the bank. Each room is thoughtfully designed with modern amenities and stylish decor, creating a cozy and inviting atmosphere. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, from comfortable beds and spacious bathrooms to complimentary Wi-Fi and flat-screen TVs.
Not only does Nagoya Mansion Hotel and Residence offer affordable rates, but it also provides a range of facilities and services that will enhance your stay. Take a refreshing dip in the outdoor swimming pool, relax with a rejuvenating spa treatment, or savor delicious international and local cuisine at the hotel's onsite restaurant. The friendly and attentive staff are always on hand to ensure your needs are met, making your stay at Nagoya Mansion Hotel and Residence truly memorable.
Don't miss out on this incredible deal. Book your stay at Nagoya Mansion Hotel and Residence today and enjoy affordable luxury in the heart of Batam Island.
Friendly Staff, Spacious and Clean Rooms
Nagoya Mansion Hotel and Residence in Batam Island, Indonesia, is a highly recommended hotel known for its friendly staff, spacious rooms, and cleanliness. Guests have praised the hotel for its well-maintained and modern rooms, which are not only nice but also spacious. The staff at Nagoya Mansion are described as friendly, helpful, and cheerful, creating a warm and welcoming atmosphere for guests. The hotel's cleanliness and management are also highly praised, with guests commending the cleanliness of the rooms and the overall well-managed property. If you are looking for a nice, clean, and spacious hotel with friendly staff, Nagoya Mansion Hotel and Residence is the perfect choice.
A Remarkable Stay at Nagoya Mansion Hotel and Residence
Nagoya Mansion Hotel and Residence in Batam Island, Indonesia, has garnered a remarkable reputation among its guests, evident from the positive customer reviews it has received. With an overall rating of 7.7, this hotel offers an exceptional experience that leaves guests satisfied and eager to return.
One aspect that stands out in the customer reviews is the excellent value provided by Nagoya Mansion Hotel and Residence. With a rating of 7.8 for value, guests appreciate the affordability of the hotel without compromising on quality. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers exceptional value for money. From the comfortable and spacious rooms to the top-notch amenities and services, guests find that their stay at Nagoya Mansion Hotel and Residence exceeds their expectations without breaking the bank.
Another highlight mentioned in the customer reviews is the outstanding staff performance, with a rating of 8.0. The dedicated and friendly staff at Nagoya Mansion Hotel and Residence go above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout the stay, guests feel valued and well taken care of. The staff's professionalism and willingness to assist with any requests or concerns contribute to a positive overall experience for guests.
In addition to the value and excellent staff performance, Nagoya Mansion Hotel and Residence also receives high ratings for its location, cleanliness, and facilities. With a rating of 7.8 for location, guests appreciate the hotel's convenient position in Batam Island, allowing easy access to popular attractions and amenities. The cleanliness of the hotel, rated at 7.5, ensures a comfortable and hygienic stay. Furthermore, the well-maintained facilities, rated at 7.3, provide guests with a range of amenities to enhance their stay.
Overall, Nagoya Mansion Hotel and Residence has consistently impressed its guests, as reflected in the positive customer reviews it has received. With its exceptional value, outstanding staff performance, convenient location, cleanliness, and well-equipped facilities, this hotel is a top choice for travelers seeking a remarkable stay in Batam Island, Indonesia.
Very good7.4
Facilities
Very good8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
Show reviews that mention
Stayed in deluxe room, one person for 3D2N over the weekend in January booked via Agoda ~$60 SGD total. Pros :) - Have smart tv, youtube - Staff generally friendly. - Level 20, views ok. - Good value -Walkable distance to nagoya hill mall but steep, need cross road and drains no cover. - Security ok, need card to access level and have security guard. -Generally quite clean. Mixed :/ - Have a swimming pool, quite deep, a bit crowded, a lot kids. - Gym not bad, quite a variety of equipment and machines. Some day quite crowded. Quite hot. Cons :( -No hairdryer in room as advetised. Had to request and they mentioned 2hr loan time. -Taxi stand different level from reception lobby. No aircon while waiting taxi. -Lift takes very long. Two lifts to serve 20+ floors. -Toilet quite small. Shower glass only covers half, gets outside wet easily. Water temperature is not consistent, a while hot a while cold. Small holder to hold toiletries in shower. -Can hear praying chant in room, quite loud, midday. -Bedsheet stained. -Shampoo quite drying.
Dear Mr/s. Xuan, Warm greeting from Nagoya Mansion Hotel! Thank you for sharing your constructive feedback. We will learn for your overall stay was up to your expectation, in relation to our accommodation comfort and services. Please rest assured that we are working with the relevant departments to improve on the areas highlighted. We will improve our service and take note about your feed back with the related department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management
Staff were really nice and customer service was fantastic, but that's about it. Property is old, pool is small (but clean), breakfast is...dismissible. Here is a few things observed: water stream at sink was really small (i.e hold your cupped hand out for 10mins for it fill); hot shower water takes a while to come, and when it does, it switches between hot and cold intermittently, no electrical point beside bed - essential there is 1 at the work desk, 1 in the toilet and 1 at corner of room. hairdryer is by request only. Phone in the room was not working (we had to whatsapp the hotel staff instead); QR code for room service does not work (we had to whatsapp to get soft copy menu which is just screenshot of the intended website); half the items on the menu was not available too. Aircon unit, while it comes with a controller, can't be controlled unless you stand at a certain spot and raised the controller at a angle (the room was freezing!), and the controller screen is barely visible despite having changed battery. At some point, one of my kid's room electricity tripped, they turned it back on and when my son plugged in again to charge his phone, he got a slight electricity shock (this was on the 2nd day stay). and this went on for 3 times. On the whole, the stay was ok if you are willing to look past all the bad points, only cos the hotel staff was quick to act, quick to answer any questions raised in whatsapp. Staff was polite (all of them, from front desk to housekeeping). However, i would not choose or recommend this hotel to anyone.
Dear Ms. Viviane, First of all, we would like to thank you for your continuous support in our hotel and your constructive feedback is highly appreciated as it enables us to further improve on our customer satisfaction. We will review again regarding our room facility, also we ensure you that we will make improvement effort on it. We will see it as positive challenge to eagerly create a memorable experience to ensure the customer satisfaction are met with highest standard. Once again thank you so much and we look forward to the opportunity to welcoming you back to Nagoya Mansion Hotel & Residence and to serve you better. With kind regards, Management
I recently stayed at this hotel with my mom and husband, and overall, we had a pleasant experience. The hotel's centralized location made it easy to explore the area, and the friendly staff went above and beyond to ensure our stay was comfortable. The large bed was a bonus, and the hot shower was amazing. The hotel was generally clean, and the service from all staff members was excellent. The tariff rates were also reasonable. However, there were a few areas for improvement. In my mom's room, the power points weren't working except for one below the fridge. We also discovered a leaky toilet bowl in her room on our last day, and the toilet bowl in both rooms had some staining at the bottom. The area outside the shower got very wet and slippery, and some TV channels were grainy (although local channels were clear). To improve, I suggest regular maintenance checks on power points and leakages before letting out rooms. Overall, it was a great stay, and with a bit of attention to these details, it could be even better!
The apartment had spacious rooms and were very clean. Check in was smooth and staffs were also friendly. Location was very good owing to the plentiful food choices just behind the hotel and it was also quite near to Nagoya Hill Shopping. Breakfast was a little bleak and could be better. Overall, satisfied with our stay.
Dear Mr. Khairul, We very much appreciate your comments regarding your stay Nagoya Mansion Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Daily housekeeping
Excellent Location and Customer Service”
Bright side: 1. Customer Service: The staff at the front desk is friendly and welcoming. 2. The location was fantasy. -Walk 8 mins can reach Nagoya Shopping Mall, can go Karaoke around the mall. -Walk 10 mins can reach Acia Ikan Bakar. -Grab around 6 mins to Grand Batam Mall or BCS. -Grab around 15 mins to Zoo Paradise. Bad things are: 1. Location and lobby: The hotel lobby is located on the 3rd floor, so every time you go out, you have to wait the lift to go to the 1st floor. 2. Elevators: There are only 2 elevators for a 21-floor building, which can be inconvenient during peak times. 3. Hairdryer: The website promised a hairdryer, but it’s actually only available upon request, which is a bit misleading. 4. Air conditioning: The air conditioning doesn’t work well. It’s not cold enough and leaks water, plus it makes noise in midnight. 5. Soundproofing: The room isn’t very soundproof, and you can hear people walking in the hallway. 6. Shower Water Pressure: The water pressure in the shower is low, and the water temperature fluctuates between hot and cold. 7. Breakfast: Breakfast options are repetitive, and the dining area is small and hot. There is also a problem with egg cooking, as the staff can’t seem to prepare half-cooked eggs, and always end up fully cooked or too raw.
Dear Mr/s. Xin, Warm greeting from Nagoya Mansion Hotel! Thank you for sharing your constructive feedback. We will learn for your overall stay was up to your expectation, in relation to our accommodation comfort and services. Please rest assured that we are working with the relevant departments to improve on the areas highlighted. We will improve our service and take note about your feed back with the related department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management