Swimming pool, NH Royal Urban Cartagena in Cartagena
Deluxe Room with Balcony - Guestroom, NH Royal Urban Cartagena in Cartagena
View, NH Royal Urban Cartagena in Cartagena
Exterior view, NH Royal Urban Cartagena in Cartagena
Swimming pool, NH Royal Urban Cartagena in Cartagena
Recreational facilities, NH Royal Urban Cartagena in Cartagena
Lobby, NH Royal Urban Cartagena in Cartagena

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NH Royal Urban Cartagena

Carrera 7 34-10, City Center, Cartagena, Colombia, 130001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center part of Cartagena, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rafael Núñez International Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Room service [24-hour]

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Luggage storage

Car park [on-site]

Your dates are popular among travelersUsers are booking a place in Cartagena every 27 minutes on Agoda.com
7.7Very good

661 reviews

661 reviews

See map

8.9Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Plaza de los Coches
40 m
Puerta del Reloj
80 m
Almacen El Centavo Menos
80 m
Tu Candela
100 m
Love Me Wappa
120 m
Closest landmarks
Banco Union Colombiano
70 m
Plaza de la Aduana
170 m
Muelle de los Pegasos
180 m
Mapale Arte a Mano
180 m
Via Libre
190 m
Value for money6.0
Location rating8.9
Nearest airportRafael Núñez International Airport (CTG)
Distance to airport4.4 km

Rooms available at NH Royal Urban Cartagena

Superior Room with View
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Standard Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Room with Balcony
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Double Bed
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Balcony/terrace
  • Shower
  • 1 queen bed or 1 double bed
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Double room - Single use - Superior - Terrace
...
    Enter dates to see prices
    Room Deluxe
    ...
    • Balcony/terrace
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Room (Extra Bed 2 adults + 1 child)
    ...
    • Room size: 19 m²/205 ft²
    • 1 queen bed
    Enter dates to see prices
    Superior Room, View (Extra Bed 2 Adults + 1 Child)(1 Double Bed and 1 Twin Bed)
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Superior Room, View (Extra Bed 2 Adults + 1 Child)(3 Twin Beds)
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices

    Top things to do in Cartagena

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does NH Royal Urban Cartagena have bars on the premises?

    Experience your trip the ideal way with a drink in your hand at NH Royal Urban Cartagena's bar accessible right in front of your doorstep for when you need a sip or two.

    Does NH Royal Urban Cartagena provide airport transfer?

    NH Royal Urban Cartagena offers airport transfer service upon request with an additional charge of 50000 COP in local currency. To request, check the box on the booking form just before the payment page.

    Does NH Royal Urban Cartagena have a swimming pool?

    While staying at NH Royal Urban Cartagena, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

    Does NH Royal Urban Cartagena have an option for contactless check-in and check-out?

    At NH Royal Urban Cartagena, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    How many rooms does NH Royal Urban Cartagena have?

    NH Royal Urban Cartagena has a total of 28 rooms.

    At what time of the year is NH Royal Urban Cartagena most popular?

    NH Royal Urban Cartagena's most popular month where verified tourists have stayed the most is in August.

    What is the verified guest review consensus about NH Royal Urban Cartagena's swimming pool?

    60.0% of our past guest reviews have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for NH Royal Urban Cartagena down in the review section.

    What is the verified guest review consensus about NH Royal Urban Cartagena's coffee?

    100.0% of our past visitor reviews have given an optimistic appraisal and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for NH Royal Urban Cartagena down in the review section.

    What is the verified guest review consensus about NH Royal Urban Cartagena's wellness amenities?

    100.0% of our past customer ratings have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for NH Royal Urban Cartagena down in the review section.

    What is the average rating that verified Group travelers have given to NH Royal Urban Cartagena?

    Past group travelers that have stayed at this property have given NH Royal Urban Cartagena an average rating of 7.8. You can check out more comprehensive customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at NH Royal Urban Cartagena?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

    More about NH Royal Urban Cartagena

    More about NH Royal Urban Cartagena

    Experience Luxury and Comfort at NH Royal Urban Cartagena

    Welcome to NH Royal Urban Cartagena, a 4-star hotel located in the heart of Cartagena, Colombia. With its prime location, luxurious amenities, and exceptional service, this hotel is the perfect choice for both business and leisure travelers. As you step into NH Royal Urban Cartagena, you'll be greeted by a warm and inviting atmosphere. The hotel boasts 28 elegantly designed rooms, each offering a comfortable and relaxing space for guests to unwind after a day of exploring the city. Whether you're traveling solo, as a couple, or with your family, there's a room to suit every need. Check-in at NH Royal Urban Cartagena begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless and hassle-free experience. And when it's time to check out, you have until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or pack up at your own pace. Families are warmly welcomed at NH Royal Urban Cartagena. Children between the ages of 2 to 11 can stay free of charge, making it an ideal choice for those traveling with little ones. The hotel's child policy ensures that families can enjoy a comfortable and worry-free stay, with amenities and services tailored to meet the needs of both parents and children. Experience the ultimate in luxury and comfort at NH Royal Urban Cartagena. With its convenient location, spacious rooms, and exceptional service, this hotel is the perfect base for exploring all that Cartagena has to offer. Whether you're here for business or pleasure, you'll find everything you need for a memorable stay. Book your stay at NH Royal Urban Cartagena today and indulge in a truly unforgettable experience.

    Unwind and Indulge at NH Royal Urban Cartagena's Vibrant Bar

    NH Royal Urban Cartagena offers a vibrant and lively bar that is perfect for unwinding and indulging after a long day of exploring the city. Step into a stylish and contemporary space where you can enjoy a wide selection of refreshing cocktails, fine wines, and premium spirits. The bar's skilled mixologists are ready to create personalized concoctions that will tantalize your taste buds. Settle into a comfortable seat and soak in the lively atmosphere as you sip on your favorite drink. With its chic decor and upbeat ambiance, the bar at NH Royal Urban Cartagena is the ideal spot to socialize with friends or meet fellow travelers.

    An Oasis of Sports Facilities at NH Royal Urban Cartagena

    NH Royal Urban Cartagena is a haven for sports enthusiasts, offering a wide range of top-notch sports facilities. Dive into a world of aquatic adventures with the hotel's indoor and outdoor pools. Whether you prefer a refreshing swim under the sun or a relaxing dip in a serene indoor setting, NH Royal Urban Cartagena has you covered. For those seeking thrilling underwater experiences, the hotel provides excellent diving opportunities. Explore the mesmerizing depths of the Caribbean Sea and discover a vibrant underwater world teeming with colorful coral reefs and exotic marine life. If you're a nature lover, NH Royal Urban Cartagena is surrounded by breathtaking hiking trails that offer scenic views of the lush Colombian landscape. Lace up your hiking boots and embark on a journey through verdant forests, cascading waterfalls, and majestic mountains. Water sports enthusiasts will be delighted by the hotel's offerings of wind surfing and snorkeling. Feel the adrenaline rush as you ride the waves on a wind surfing board, or dive into crystal-clear waters to witness the beauty of the underwater world while snorkeling. At NH Royal Urban Cartagena, sports lovers will find an array of exciting activities to indulge in, ensuring an unforgettable stay filled with adventure and adrenaline.

    Convenience at Your Fingertips: NH Royal Urban Cartagena's Exceptional Facilities

    NH Royal Urban Cartagena in Cartagena, Colombia offers a plethora of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day or night, right from the comfort of your room. The hotel also provides a laundry service, allowing you to effortlessly keep your clothes fresh and clean throughout your stay. The dedicated concierge service at NH Royal Urban Cartagena is always ready to assist you with any requests or inquiries you may have, ensuring that your stay is tailored to your preferences. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms, allowing you to stay connected throughout your stay. Additionally, the hotel offers luggage storage facilities, allowing you to securely store your belongings before check-in or after check-out, giving you the freedom to explore the city without the burden of carrying your bags. With daily housekeeping, you can enjoy a tidy and organized room throughout your stay, ensuring a comfortable and relaxing environment. NH Royal Urban Cartagena truly prioritizes convenience, making it an ideal choice for travelers seeking a seamless and enjoyable experience.

    Convenient Transport Facilities at NH Royal Urban Cartagena

    NH Royal Urban Cartagena offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the property upon arrival. Whether you're a first-time visitor or a seasoned traveler, the hotel's tour desk is at your service, ready to assist with organizing exciting excursions and sightseeing tours around the beautiful city of Cartagena. If you prefer to explore the city at your own pace, NH Royal Urban Cartagena also offers car hire services, allowing you to conveniently navigate the city and its surroundings. The hotel's ticket service is another valuable amenity, ensuring that you can easily purchase tickets for local attractions and events without any hassle. Additionally, for guests traveling with their own vehicles, the hotel provides a car park onsite, offering secure and convenient parking options. With NH Royal Urban Cartagena's comprehensive transport facilities, you can make the most of your stay in Cartagena with ease and comfort.





    Delicious Dining Options at NH Royal Urban Cartagena

    NH Royal Urban Cartagena offers a range of dining facilities to satisfy every palate. Start your day off right with a delicious breakfast at the hotel's breakfast buffet, where you can indulge in a variety of continental breakfast options. Whether you prefer a light and healthy meal or a hearty breakfast to fuel your day of exploring, you'll find something to suit your taste at NH Royal Urban Cartagena. For lunch and dinner, head to the hotel's restaurant, where you can enjoy a delectable menu of local and international dishes. The restaurant offers a cozy and inviting atmosphere, perfect for enjoying a leisurely meal with friends or family. If you prefer the comfort of your room, take advantage of the 24-hour room service and have your favorite dishes delivered right to your doorstep. With a wide selection of options, including both local specialties and international favorites, NH Royal Urban Cartagena ensures that every guest's culinary desires are met.

    Experience Comfort and Style at NH Royal Urban Cartagena

    Discover a range of inviting and well-appointed rooms at NH Royal Urban Cartagena. From the spacious Deluxe Room with Balcony, offering 18 square meters of space and a comfortable Queen Bed, to the cozy Standard Room with a Double Bed, measuring 15 square meters, there is a perfect accommodation option for every traveler. For those seeking a touch of luxury, the Superior Room with View provides 16 square meters of space and the choice of a Queen Bed or two Single Beds. Book your stay at NH Royal Urban Cartagena on Agoda and enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily find the perfect room for your needs and secure your reservation with just a few clicks. Take advantage of Agoda's competitive rates and exclusive deals to make your stay in Cartagena truly unforgettable.

    Discover the Vibrant City Center of Cartagena

    Immerse yourself in the vibrant energy of Cartagena's city center during your stay at NH Royal Urban Cartagena. Located in the heart of this historical Colombian city, our hotel offers the perfect base for exploring the rich culture, fascinating history, and lively atmosphere that define Cartagena. Step outside our doors and find yourself surrounded by colorful colonial buildings, cobblestone streets, and bustling plazas. Take a leisurely stroll along the city walls and soak in the breathtaking views of the Caribbean Sea. Explore the narrow alleys of the Old Town, a UNESCO World Heritage Site, and discover hidden gems such as charming cafes, boutique shops, and vibrant street art. Indulge in the local cuisine at the numerous restaurants and food stalls that line the streets, offering a tantalizing array of traditional dishes and fresh seafood. Immerse yourself in the city's vibrant nightlife, with lively bars and clubs that come alive with music and dancing. Whether you're a history enthusiast, a food lover, or simply seeking an authentic cultural experience, the city center of Cartagena has something for everyone.

    Convenient Transportation Options from the Airport to NH Royal Urban Cartagena

    NH Royal Urban Cartagena is a luxurious hotel located in the heart of Cartagena, Colombia's vibrant City Center. Traveling to the hotel from the nearest airport is a breeze, thanks to the various transportation options available. If you are arriving at Rafael Núñez International Airport, the closest airport to Cartagena, you can easily reach NH Royal Urban Cartagena by taking a taxi or a private transfer. Taxis are readily available outside the airport terminal and offer a convenient and affordable way to reach the hotel. The journey takes approximately 15 minutes, depending on traffic conditions. Alternatively, if you prefer a hassle-free and comfortable transfer, you can pre-book a private transfer service. This option allows you to have a dedicated driver waiting for you at the airport, who will take you directly to NH Royal Urban Cartagena in a comfortable vehicle. Pre-booking a private transfer ensures a smooth and seamless journey, especially if you have a lot of luggage or prefer a more personalized experience. Upon arrival at NH Royal Urban Cartagena, you will be greeted by the hotel's friendly staff and welcomed into a stylish and modern atmosphere. The hotel offers a range of amenities, including spacious and well-appointed rooms, a rooftop pool with panoramic views of the city, a fitness center, and an on-site restaurant serving delicious local and international cuisine. With its prime location in City Center, you will have easy access to Cartagena's famous attractions, such as the historic Old Town, beautiful beaches, and vibrant nightlife. Experience the best of Cartagena by staying at NH Royal Urban Cartagena, where comfort, convenience, and luxury meet in the heart of the city.

    Discover the Rich History and Vibrant Culture Near NH Royal Urban Cartagena

    NH Royal Urban Cartagena is perfectly situated near a plethora of iconic landmarks and attractions that showcase the rich history and vibrant culture of Cartagena, Colombia. Just a stone's throw away from the hotel, you'll find the majestic Walled City, a UNESCO World Heritage Site. Step back in time as you wander through its narrow cobblestone streets, adorned with colorful colonial buildings and charming balconies. Immerse yourself in the city's fascinating history by visiting Museo Naval del Caribe, where you can explore exhibits showcasing Cartagena's maritime heritage and naval artifacts. For art enthusiasts, Gertrudis de Botero is a must-visit. This unique gallery showcases the works of renowned Colombian artist Fernando Botero, featuring his signature plump figures and exaggerated proportions. If you're in need of some retail therapy, head to Consulate of Panama, a bustling shopping district where you can find a wide range of local and international brands. After a day of exploration, unwind at Tu Candela, a lively bar known for its vibrant atmosphere and live music performances. Or take a leisurely stroll to Plaza Bolivar, a charming square surrounded by historic buildings and adorned with a statue of Simon Bolivar, a key figure in Latin America's struggle for independence. For a deeper dive into Cartagena's rich history, visit Museo del Oro y Arqueología, where you can marvel at a stunning collection of gold artifacts and archaeological treasures. If you're a technology enthusiast, Micronet offers an interactive experience, showcasing the latest advancements in science and innovation. No visit to Cartagena is complete without exploring the iconic Catedral de Santa Catalina de Alejandria de Cartagena de Indias. This magnificent cathedral, with its striking architecture and intricate details, is a true testament to the city's religious heritage. Finally, if you need to exchange currency or handle financial matters, Giros & Finanzas is conveniently located nearby. With NH Royal Urban Cartagena as your base, you'll have easy access to these captivating landmarks and attractions, allowing you to immerse yourself in the fascinating history and vibrant culture of Cartagena.





    A Culinary Haven Just Steps Away

    NH Royal Urban Cartagena is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Patio Casa Leon offers a delightful blend of Colombian and international cuisine, while Mar Azul is renowned for its fresh seafood dishes that showcase the flavors of the Caribbean. La Girolata is a charming Italian restaurant that serves up authentic pasta and pizza, while Sibaris Wine Bar is the perfect spot to unwind with a glass of fine wine. For a taste of Mediterranean cuisine, head to Vera, where you can indulge in dishes inspired by the flavors of Spain and Italy. Café del Mar is a popular beachfront restaurant that offers stunning views of the ocean and a diverse menu of international dishes. If you're in the mood for a refreshing treat, Se Volvio Prispri Coffe Shop and YOGYOU Natural Frozen Yogurt are ideal choices. And for chocolate lovers, Ciocolatto pop-bar fusion is a must-visit, serving up delectable desserts and artisanal chocolates. With such a wide range of dining options just steps away, NH Royal Urban Cartagena ensures that every culinary desire is catered to.

    Shop 'til You Drop in Cartagena

    NH Royal Urban Cartagena is surrounded by a plethora of shopping landmarks, ensuring that guests can indulge in some retail therapy during their stay. Just steps away from the hotel, you'll find Colombia Artesanal, a treasure trove of handmade crafts and souvenirs that showcase the country's rich cultural heritage. For a caffeine fix and unique gifts, head to Cafeto Cafe y Regalos, where you can sample some of the finest Colombian coffee and browse through a selection of locally-made products. Jewelry enthusiasts will be delighted by the nearby Abaza Joyas Imperiales and Lucy Jewelry, offering exquisite pieces crafted with precision and artistry. NH Galeria is a must-visit for art lovers, with its collection of contemporary artworks and sculptures. If you're on a budget, Almacen El Centavo Menos is the perfect spot to hunt for affordable clothing, accessories, and household items. For a more comprehensive shopping experience, Centro Comercial Centro Uno is just a short distance away, boasting a wide range of stores, boutiques, and restaurants. Don't miss the opportunity to visit La Casa del Joyero, a renowned jewelry store known for its stunning designs and exceptional craftsmanship. Love Me Wappa is a trendy boutique that offers a curated selection of fashion-forward clothing and accessories. And lastly, Malvi Castaneda is a local designer store where you can discover unique, handmade clothing and accessories that reflect the vibrant spirit of Cartagena. With these shopping landmarks just a stone's throw away, NH Royal Urban Cartagena is the perfect base for a memorable shopping spree in Cartagena.

    Affordable Luxury: NH Royal Urban Cartagena Offers Unbeatable Prices

    When it comes to finding the perfect blend of luxury and affordability in Cartagena, look no further than NH Royal Urban Cartagena. With an average room price of just $154, this hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers without compromising on quality. Compared to the average price of a hotel room in Cartagena, which stands at $194, NH Royal Urban Cartagena provides guests with significant savings. By choosing this hotel, you can enjoy all the comforts and amenities you desire, while still having extra cash to explore the vibrant streets, indulge in local cuisine, or embark on exciting adventures in this captivating city. Whether you're traveling for business or leisure, NH Royal Urban Cartagena ensures that you get the most out of your stay without breaking the bank. Book your room today and experience the perfect combination of affordability and luxury in the heart of Cartagena.

    A Wonderful Experience with a Stunning Rooftop Pool

    NH Royal Urban Cartagena in Cartagena, Colombia offers a truly delightful stay for its guests. With a nice and quiet atmosphere, this hotel provides a peaceful and orderly environment. The highlight of the hotel is undoubtedly its rooftop deck, which offers a breathtaking view of the city. The rooftop pool is a true gem, well-kept and overlooking the stunning surroundings. The staff, including Jennifer, Eduardo, and the front desk staff, are incredibly sweet and helpful, ensuring a pleasant experience for everyone. The restaurant staff, especially during breakfast, are friendly and accommodating, making sure that guests feel welcome and satisfied. Overall, NH Royal Urban Cartagena is a great choice for a memorable stay in Cartagena.

    A Memorable Stay at NH Royal Urban Cartagena

    Experience the perfect blend of comfort, convenience, and exceptional service at NH Royal Urban Cartagena. With an impressive overall rating of 7.4, this hotel has received high praise from satisfied guests who have enjoyed their stay here. From the moment you step into the stylish lobby, you'll be greeted by a friendly and attentive staff, ready to cater to your every need. One of the standout features of NH Royal Urban Cartagena is its unbeatable location, earning a remarkable rating of 8.9. Situated in the heart of Cartagena, this hotel puts you within easy reach of the city's most popular attractions, vibrant nightlife, and delicious dining options. Whether you're exploring the historic old town or relaxing on the nearby beaches, you'll appreciate the convenience of being just steps away from all the action. Cleanliness is a top priority at NH Royal Urban Cartagena, evident in its impressive rating of 7.2. Guests have consistently praised the hotel's commitment to maintaining a spotless environment, ensuring a comfortable and hygienic stay. The well-appointed rooms are meticulously cleaned and feature modern amenities, providing a cozy sanctuary after a day of exploring the city. With such high standards of cleanliness, you can rest assured that your stay at NH Royal Urban Cartagena will exceed your expectations.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.2

    Languages spoken
    • English
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Diving
    • Golf course [on-site]
    • Hiking
    • Snorkeling
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Wind surfing
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    Access
    • Cat-friendly
    • CCTV in common areas
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [on-site]
    • Rental car

    Food and dining

    Breakfast options
    • American
    • Continental
    Restaurants on site
    Simple
    • Cuisine: International
    • Menu: Buffet, A-la-carte

    Location

    Carrera 7 34-10, City Center, Cartagena, Colombia, 130001
    Excellent
    Location

    8.9

    Airports
    • Rafael Núñez International Airport (CTG)
      4.4 km
    • Ernesto Cortissoz International Airport (BAQ)
      99.0 km
    Hospital or clinic
    • Medihelp Clinic
      3.0 km
    Convenience store
    • Mercafull Convenience Store
      1.9 km
    Cash withdrawal
    • ATM
      120 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee50000 COP
    Extras
    • Breakfast charge (unless included in room price)40000 COP
    The property
    • Number of rooms 28

    Reviews of NH Royal Urban Cartagena from real guests

    Provided by verified guests of

    Agoda logo
    7.2
    Location8.9
    Service7.7
    Cleanliness7.2
    Facilities6.2
    Value for money6.0
    High score for Cartagena
    Rating
    9+ Exceptional (2)
    8-9 Excellent (3)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (4)
    Guest Type
    Language

    Show reviews that mention 

    Showing 11 verified guest comments
    123
    6.0
    Lorraine from United States
    Solo traveler
    Stayed 4 nights in April 2021

    Do not stay here!!!@”

    The staff were amazing but thats were the positivity stops! The room was extremely dirty, the toilet seat wasn't connected to the toilet so you slid off while using the bathroom, you have to buy water as there isn't any in the mini fridge and everything just felt disgusting.

    Reviewed May 07, 2021

    Thank you for your comments, We regret that some aspects of our hotel at the time have not been as expected, we have updated several aspects related to your comments and we hope to have the opportunity to serve you again and pleasantly surprise you, cordially, Team Nh Royal Urban Cartagena.

    Responded May 10, 2023
    NH Royal Urban Cartagena
    6.0
    Julie from United States
    Couple
    Stayed 2 nights in January 2019

    Mediocre hotel in great location ”

    The room was sparse and dingy. The towels were old and stained. There was a short in a light fixture making it unusable. The staff in the restaurant for breakfast were very friendly and accommodating. The front desk staff were also friendly and helpful, but when we asked about a walking tour of the city they called a private guide they knew (price unknown). Fortunately we saw a group forming in the Plaza de los Coches (right outside the hotel) which turned out to be a very nice free tour in English (with suggested donation of 20,000 pesos for two people).

    Reviewed January 31, 2019

    Thank you for your comments, we regret that some aspects of our hotel at the time have not been as expected, and we have taken note to make our suggestions more accurate and pleasant. We hope to have the opportunity to serve you again and pleasantly surprise you, cordially, Team Nh Royal Urban Cartagena.

    Responded May 10, 2023
    NH Royal Urban Cartagena
    4.4
    Daniel from United Kingdom
    Couple
    Standard Room
    Stayed 3 nights in December 2018

    Not worthy of the NH brand... choose a different hotel”

    In a great location, but that's all. Rooms are old and tired-looking. The place smells of damp and is worn and dirty. The staff seem to hate working there and offer no kind of engagement or support. The roof terrace has a great view, but the pool and surrounding parts are in disrepair, and not serviced by the staff. Worst of all, many rooms have "internal windows" only. This is not a view of an internal courtyard, but a small room with a window overlooking the dark stairwell and liftshaft (complete with lift noises). You cannot open the blind, as anyone on the stairs would be looking in. Cartagena old town had many, many more beautiful places to stay for less money than this hole. Also in great locations and with far better facilities, furniture and staff. Don't spend your money at the NH: there is so much better to choose from

    Reviewed January 03, 2019

    Thank you for your comments, We are very sorry that your experience in our hotel has not been as expected, we have been improving many aspects of your comments, with the expectation of filling the gaps that were missing to enrich the experience of our guests, Thank you for giving us the opportunity to attend again and update that insight you have about us. cordially, Team Nh Royal Urban Cartagena.

    Responded May 10, 2023
    NH Royal Urban Cartagena
    8.8
    Excellent
    rich from United States
    Couple
    Standard Room
    Stayed 1 night in August 2018

    Richard Johnson”

    Nice hotel, quiet & orderly. We enjoyed our stay and would stay there again. The one concern I had was that when the reservation was made a 19% tax was added to the bill. I was a tourist on this trip and should not have been charged for the business tax. The reservation indicated that my visa credit card would be charged at the hotel, This was not the case. I am requesting a refund of the 19% tax. Thank you, Richard Johnson

    Reviewed August 05, 2018
    8.0
    Excellent
    Isadora from United States
    Couple
    Standard Room
    Stayed 2 nights in March 2018

    Great location but where is the charm? ”

    The NH royal urban is located in the heart of the old district in Cartagena, walking distance from everything. The rooftop pool is a true gem overlooking the city and is well kept. However the rooms are as sterile as could be with white walls and dark wood furniture and barely any art. My fiancé and I called it the #NHbratislava. It has so much more potential!

    Reviewed March 29, 2018

    Thank you for your kind comments, We are very sorry that our rooms at the time did not meet your expectations. We hope you will give us a new opportunity to surprise you and serve you with the best human talent at your disposal. Coordially, Team Nh Royal Urban Cartagena.

    Responded May 10, 2023
    NH Royal Urban Cartagena
    123
    This is a popular property. Don't miss out!

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