Pan Pacific Suzhou

5 stars out of 5
259 Xin Shi Road, Guanqian/Shilu/Shiquan Street City Center, Suzhou, China, 215007 - See map

Located in Suzhou city center, the Pan Pacific Suzhou offers a vibrant and cultural experience for two travelers. Enjoy easy access to shopping districts and historic landmarks such as Guanqian Street and the Classical Gardens. Start your day with a delightful breakfast takeaway, relax in the pool, or unwind in the steam room. The air-conditioned rooms feature complimentary Wi-Fi, private balconies, and refreshing showers. Discover the beauty of Suzhou at nearby landmarks like Master-of-Nets Garden and Panmen Gate. Experience comfort and convenience at the Pan Pacific Suzhou. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

530 meters to public transportation

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Golf course

Airport transfer

This property is in high demand!

8 travelers have booked today.

Cleanliness 9.0
Facilities 9.0
Service 9.0
Value for money 9.0

Based on 9,567 verified reviews

Cleanliness

9.0

Facilities

9.0

Service

9.0

Value for money

9.0

Location

8.6

Room comfort and qua...

8.5

See map

8.6Excellent

Location rating score

Excellent location - 1.54 kilometers from city center
Parking
FREE
Popular landmarks
The Classical Gardens of Suzhou
1.8 km
Master-of-Nets Garden
1.9 km
Suzhou Museum
3.1 km
Pingjiang Road
3.1 km
Shantang Street
3.2 km
Closest landmarks
Gupanmen
330 m
Panmen Gate
350 m
Cloud Rock Leaning Pagoda (Yunyan Ta)
400 m
Pan Gate
450 m
Nanmen
530 m

Good to know

Value for money9.0
Distance to city center2 km
Location rating8.6
Nearest airportSunan Shuofang International Airport (WUX)
Distance to airport29.8 km

Rooms available at Pan Pacific Suzhou

Excellent
Room comfort & quality

8.5

Premier Twin
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
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Premier King
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed
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Balcony suite
...
  • Room size: 68 m²/732 ft²
  • Garden view
  • 1 king bed
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2 Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Deluxe King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
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Premier King Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 queen bed
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Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Family Room - 3 Pax
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 single bed and 1 king bed
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Premier Garden View King Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
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Family Triple Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed and 1 single bed
Enter dates to see prices

Frequently asked questions

Does Pan Pacific Suzhou have a swimming pool?

While lounging at Pan Pacific Suzhou, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Does Pan Pacific Suzhou provide laundry services?

Yes! Pan Pacific Suzhou includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Does Pan Pacific Suzhou provide dry cleaning services?

Yes! Pan Pacific Suzhou provides dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What is the average travel time to the closest airport from Pan Pacific Suzhou?

The average travel time to get from Pan Pacific Suzhou to the airport is 100 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Pan Pacific Suzhou?

Pan Pacific Suzhou's policy concerning children's bedding considers guests age 14 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Pan Pacific Suzhou have?

Pan Pacific Suzhou has a total of 336 rooms.

What is the typical rating that past Business travelers' have given to Pan Pacific Suzhou?

Past business travelers that have stayed at this property have given Pan Pacific Suzhou an average rating of 8.6. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What recognized natural sightseeing locations are in close proximity to Pan Pacific Suzhou?

Pan Pacific Suzhou is located within Guanqian/Shilu/Shiquan Street City Center, which makes it effortlessly close to natural scenery including Tiger Hill.

What time is check-in and check-out at Pan Pacific Suzhou?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

What is the closest airport to Pan Pacific Suzhou?

The closest airport to Pan Pacific Suzhou is Sunan Shuofang International Airport, 30.0 km away.

Is breakfast offered at Pan Pacific Suzhou?

Wake up to an excellent buffet breakfast at Pan Pacific Suzhou. Customers can enjoy breakfast offered with an additional charge of 128 CNY for adults and 68 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Pan Pacific Suzhou

More about Pan Pacific Suzhou

Experience Luxury and Convenience at Pan Pacific Suzhou

Welcome to Pan Pacific Suzhou, a luxurious 5-star hotel located in the heart of Suzhou, China. With its prime location, impeccable service, and world-class amenities, this hotel offers an unforgettable experience for both business and leisure travelers. As you step into the elegant lobby, you'll be greeted by the warm and attentive staff who are dedicated to ensuring your stay is nothing short of exceptional. The hotel boasts a total of 336 beautifully appointed rooms, each designed with comfort and style in mind. Whether you're traveling alone, as a couple, or with your family, Pan Pacific Suzhou has the perfect accommodation to suit your needs. Check-in begins at 03:00 PM, allowing you to settle in and make yourself at home. The spacious rooms and suites offer a tranquil retreat from the bustling city, providing a peaceful sanctuary where you can unwind and recharge. The hotel's check-out time is at 12:00 PM, giving you ample time to enjoy a leisurely morning before departing. Pan Pacific Suzhou is conveniently located just 2 kilometers from the city center, making it an ideal base for exploring the rich cultural heritage and natural beauty of Suzhou. Whether you're interested in visiting the picturesque gardens, historic landmarks, or vibrant shopping districts, everything is within easy reach. For those traveling by air, the hotel is approximately 100 minutes away from the airport, ensuring a seamless journey to and from your destination. The hotel was originally built in 1999 and underwent a recent renovation in 2022, ensuring that you'll enjoy modern amenities and contemporary design throughout your stay. Families with children will appreciate the hotel's child policy, which allows children between the ages of 0 to 17 to stay free of charge. This makes Pan Pacific Suzhou an excellent choice for a family vacation, where everyone can enjoy the comfort and luxury of this exquisite hotel. Indulge in the ultimate luxury experience at Pan Pacific Suzhou, where every detail is carefully crafted to exceed your expectations. Whether you're here for business or leisure, this hotel offers a perfect blend of convenience, comfort, and sophistication, ensuring a truly memorable stay in Suzhou, China.

Unwind and Indulge in Pan Pacific Suzhou's Entertainment Facilities

At Pan Pacific Suzhou, guests can truly unwind and indulge in a wide range of entertainment facilities that cater to their relaxation and leisure needs. The hotel boasts a luxurious spa where guests can pamper themselves with rejuvenating massages and treatments. Whether you're in need of a deep tissue massage to release tension or a soothing aromatherapy session to relax your senses, the skilled therapists at the spa will ensure you leave feeling refreshed and revitalized. For those seeking tranquility, the sauna at Pan Pacific Suzhou offers a serene retreat. Step into the steamy oasis and let the heat melt away your stress and worries. The sauna's therapeutic benefits are known to improve blood circulation, detoxify the body, and promote a sense of well-being. After a session in the sauna, take a leisurely stroll in the hotel's beautifully landscaped garden, where lush greenery and serene water features create a peaceful ambiance. If you're looking to bring home a piece of Suzhou, the gift and souvenir shop at Pan Pacific Suzhou is the perfect place to browse for unique mementos. From traditional handicrafts to locally made products, you'll find a wide variety of souvenirs to choose from. Whether you're shopping for yourself or looking for gifts to bring back to loved ones, this shop has something for everyone. With its range of entertainment facilities, Pan Pacific Suzhou ensures that guests have a truly memorable and enjoyable stay.

Stay Active and Energized at Pan Pacific Suzhou's Impressive Sports Facilities

At Pan Pacific Suzhou, we understand the importance of staying active and energized during your stay. That's why we offer a wide range of top-notch sports facilities to cater to all your fitness needs. Dive into our inviting indoor pool for a refreshing swim or soak up the sun at our outdoor pool, perfect for leisurely laps or simply lounging by the water. For golf enthusiasts, you'll be delighted to know that we have an on-site golf course where you can practice your swing and enjoy a challenging round of golf. Our well-equipped fitness center is open 24/7, offering state-of-the-art equipment and a variety of exercise options to suit all fitness levels. Tennis lovers can indulge in a friendly match or two at our tennis courts, while table tennis enthusiasts can showcase their skills at our dedicated table tennis area. Whether you're a fitness enthusiast or simply looking to unwind and have some fun, Pan Pacific Suzhou has everything you need to stay active and energized throughout your stay. Our sports facilities are complimentary for all guests, ensuring that you have all the tools and amenities to maintain your fitness routine while enjoying your time in Suzhou, China.

Convenience Facilities at Pan Pacific Suzhou

Pan Pacific Suzhou offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, dry cleaning, and daily housekeeping, guests can relax and enjoy their time without worrying about chores. The hotel also provides luggage storage, allowing guests to securely store their belongings while exploring the city. For added convenience, Pan Pacific Suzhou offers safety deposit boxes, ensuring that guests can keep their valuables safe and secure during their stay. The concierge is available to assist guests with any requests or recommendations, making it easy to navigate and explore the city. Whether guests are traveling for business or leisure, staying connected is essential. Pan Pacific Suzhou offers free Wi-Fi in all rooms and public areas, allowing guests to stay connected with friends, family, and colleagues. Additionally, the hotel provides a designated smoking area for guests who prefer to smoke. To cater to guests' needs around the clock, Pan Pacific Suzhou has a vending machine on-site, providing quick and easy access to snacks and beverages. With these convenience facilities, guests can experience a seamless and enjoyable stay at Pan Pacific Suzhou.

Convenient Transport Facilities at Pan Pacific Suzhou

At Pan Pacific Suzhou, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience. For those arriving by air, our airport transfer service is available to pick you up from the airport and transport you directly to the hotel. This service eliminates the stress of finding transportation upon arrival, allowing you to start your stay with ease. If you're interested in exploring the beautiful city of Suzhou, our tour desk can assist you in planning and booking various tours and excursions. Whether you want to visit ancient gardens, historic landmarks, or cultural attractions, our knowledgeable staff will help you create memorable experiences. For guests who prefer to drive, we provide a car park onsite. Rest assured that your vehicle will be safe and secure during your stay. Best of all, our car park is free of charge, allowing you to save money on parking fees. To make getting around the city even more convenient, we offer a shuttle service that takes you to popular destinations within Suzhou. Whether you're heading to shopping districts, dining areas, or entertainment venues, our shuttle service ensures that you can easily access all that the city has to offer. If you prefer the convenience of a taxi, our hotel staff can arrange for a taxi service to pick you up and drop you off at your desired location. With this service, you can explore the city at your own pace and convenience. At Pan Pacific Suzhou, we strive to provide our guests with a seamless and enjoyable stay. Our comprehensive transport facilities, including airport transfer, tours, car park, shuttle service, and taxi service, ensure that your travel needs are met with utmost convenience and comfort.

Modern Comforts and Amenities at Pan Pacific Suzhou

At Pan Pacific Suzhou, guests can expect a stay filled with modern comforts and amenities. Each room is equipped with air conditioning, ensuring a comfortable temperature throughout your stay. Whether you are visiting in the hot summer or chilly winter, you can relax and unwind in a room that is always just the right temperature. Additionally, all rooms at Pan Pacific Suzhou come complete with a hair dryer, so you can easily style your hair before heading out for the day. No need to worry about packing your own hair dryer or dealing with wet hair - the hotel has you covered. For entertainment, each room is also equipped with a television. Catch up on your favorite shows or enjoy a movie night in the comfort of your own room. With a wide range of channels available, there is something to suit everyone's preferences. With these fantastic room facilities, Pan Pacific Suzhou ensures that guests have everything they need for a comfortable and enjoyable stay. Experience modern comforts and amenities at this exceptional hotel in Suzhou, China.

Indulge in Culinary Delights at Pan Pacific Suzhou

At Pan Pacific Suzhou, dining is an experience that will tantalize your taste buds and leave you craving for more. With a variety of dining facilities to choose from, you are sure to find something to satisfy every craving. Start your day off right with a delicious breakfast buffet at our stylish restaurant. Feast on a wide selection of international and local dishes, freshly baked pastries, and seasonal fruits. Our attentive staff will ensure that you have everything you need to fuel up for a day of exploration in Suzhou. After a day of sightseeing, unwind and treat yourself to a delectable meal at our restaurant. Indulge in a culinary journey as our talented chefs prepare a range of mouthwatering dishes using the freshest ingredients. From local Suzhou specialties to international favorites, there is something to please every palate. In addition to our restaurant, we also offer convenient services such as daily housekeeping and grocery deliveries. Whether you prefer to dine in the comfort of your room or explore the local culinary scene, Pan Pacific Suzhou has everything you need for a memorable dining experience.

Luxurious and Spacious Rooms at Pan Pacific Suzhou

Discover a world of comfort and elegance at Pan Pacific Suzhou, where a range of luxurious room options await you. From the stylish Deluxe King and Deluxe Twin rooms to the expansive Deluxe Suite and Premier Suite, there is a perfect accommodation to suit every traveler's needs. With sizes ranging from 32 to 68 square meters, these rooms offer ample space for relaxation and rejuvenation. Book your stay at Pan Pacific Suzhou on Agoda and enjoy the best prices and a hassle-free booking experience.

Experience the Vibrant Charm of Guanqian/Shilu/Shiquan Street City Center in Suzhou, China

Nestled in the heart of Suzhou, China, the Pan Pacific Suzhou offers a prime location near the bustling Guanqian/Shilu/Shiquan Street City Center. Immerse yourself in the vibrant charm of this historic area as you explore its bustling streets, traditional architecture, and a plethora of shops, restaurants, and attractions. Guanqian/Shilu/Shiquan Street City Center is a vibrant hub that seamlessly blends ancient traditions with modern amenities. As you wander through the narrow alleyways, you'll be captivated by the stunning architecture that reflects Suzhou's rich cultural heritage. Admire the intricate designs of the traditional houses, adorned with colorful decorations and delicate woodwork. Indulge in a shopping spree as you browse through a wide range of boutiques, department stores, and specialty shops lining the streets. From fashionable clothing and accessories to local handicrafts and souvenirs, you'll find something to suit every taste. Be sure to sample some local delicacies at the street food stalls, where you can savor the flavors of Suzhou's famous snacks. In addition to its vibrant shopping scene, Guanqian/Shilu/Shiquan Street City Center is also home to several historical landmarks and cultural attractions. Visit the Suzhou Museum to admire its impressive collection of ancient artifacts and artworks, or explore the enchanting gardens of Lion Grove Garden and Humble Administrator's Garden, both UNESCO World Heritage Sites. After a day of exploration, retreat to the Pan Pacific Suzhou, where you can relax in luxurious accommodations and enjoy world-class amenities. With its unbeatable location in the heart of Guanqian/Shilu/Shiquan Street City Center, this hotel offers the perfect base for immersing yourself in the vibrant charm of Suzhou's historic district.

Convenient Transportation from Nearby Airports to Pan Pacific Suzhou

Pan Pacific Suzhou is situated in the heart of Suzhou, China, making it easily accessible from the nearby airports. The two main airports serving Suzhou are Shanghai Hongqiao International Airport (SHA) and Shanghai Pudong International Airport (PVG). From either airport, travelers have several transportation options to reach Pan Pacific Suzhou. If you arrive at Shanghai Hongqiao International Airport, the most convenient way to reach Pan Pacific Suzhou is by taking a direct train. The airport is connected to Suzhou by high-speed trains that operate frequently throughout the day. The journey takes approximately 30 minutes, offering a comfortable and efficient way to reach your destination. For those arriving at Shanghai Pudong International Airport, you can take a taxi or a shuttle bus to reach Pan Pacific Suzhou. Taxis are readily available outside the airport terminals, and the journey to Suzhou takes around 2-3 hours, depending on traffic conditions. Alternatively, you can take a shuttle bus to Suzhou, which offers a more economical option. The bus journey takes approximately 3-4 hours, allowing you to relax and enjoy the scenic views along the way.

Discover the Beauty of Suzhou's Landmarks near Pan Pacific Suzhou

Situated in the heart of Suzhou, Pan Pacific Suzhou offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you will find yourself immersed in the beauty of Suzhou's renowned gardens and historic streets. One of the must-visit landmarks is the Humble Administrator's Garden, a UNESCO World Heritage Site. This sprawling garden is a masterpiece of classical Chinese garden design, featuring picturesque pavilions, meandering waterways, and lush greenery. Stroll along the winding paths and take in the tranquility of this idyllic retreat. Another nearby attraction is Pingjiang Road, a charming ancient street that dates back to the Song Dynasty. As you wander along its cobblestone lanes, you'll be captivated by the traditional architecture, quaint shops, and teahouses. Immerse yourself in the rich history and vibrant culture of Suzhou as you explore this lively street. For those interested in Suzhou's cultural heritage, the Suzhou Museum is a must-see. Designed by renowned architect I.M. Pei, this modern museum houses a vast collection of artifacts that showcase the city's rich history and artistic traditions. From ancient paintings to delicate ceramics, the museum offers a fascinating glimpse into Suzhou's past. Just a stone's throw away from the hotel, you'll also find Shantang Street, a picturesque canal street that exudes old-world charm. Take a leisurely boat ride along the ancient canal and admire the traditional architecture and quaint shops that line its banks. With so many landmarks and attractions nearby, Pan Pacific Suzhou is the perfect base for exploring the captivating beauty of Suzhou. Whether you're a history buff, a nature lover, or a culture enthusiast, you'll find something to delight your senses at every turn.

Convenient Public Transport Stations near Pan Pacific Suzhou

Pan Pacific Suzhou is surrounded by several public transport stations, making it easy for guests to explore the city. Just a short distance away from the hotel, you will find Nanmen, Sujin, and XiangMen bus stations. These stations offer convenient connections to various attractions and neighborhoods in Suzhou, allowing you to easily navigate the city and discover its hidden gems. For those looking to explore the city using the metro, Leqiao Metro Station is within walking distance from the hotel. This station is part of Line 1, providing easy access to popular destinations such as Guangjinan Lu and Chayuanchang. Whether you're heading to a business meeting or planning a day of sightseeing, the metro offers a quick and efficient way to get around. If you're arriving in Suzhou by train, the Suzhou Railway Station is also nearby. From here, you can easily reach the hotel by taxi or public transport. Additionally, Pinglonglu West bus station is located within a short distance, offering further transportation options for guests. With a variety of public transport stations in close proximity, Pan Pacific Suzhou ensures that guests have convenient and hassle-free access to explore all that Suzhou has to offer.

Delicious Dining Options Nearby

When it comes to dining near Pan Pacific Suzhou, guests will be spoiled for choice. Just a stone's throw away from the hotel, you'll find a variety of restaurants to satisfy your taste buds. Jiexianlou Restaurant is a local favorite, known for its delectable Suzhou cuisine. For those craving authentic Chinese flavors, Runji Restaurant (Fenghuang) and Xi Sheng Yuan Wonton (FengHuang Jie) are must-visit establishments. If you're in the mood for some hot pot, Chongqing Dezhuang Hot Pot (Shi Road) and Chongqing Dezhuang Hot Pot (Lin Dun Road) offer a spicy and flavorful experience. For a taste of Italian cuisine, head to Alto Vino, where you can indulge in mouthwatering pasta and pizza. XiDi NiuPai (Guan Qian) is a great choice for those looking to enjoy a traditional Chinese barbecue feast. Coffee lovers can start their day at GARYBEE69 MeiShi Coffee, while seafood enthusiasts can savor the tangy and savory flavors of HouZhuang SuanCai Yu (Zhuang Xian Wan). With such a diverse range of dining options nearby, guests at Pan Pacific Suzhou are sure to have a memorable culinary experience.

Shop 'til you drop in Suzhou

Located in the heart of Suzhou, Pan Pacific Suzhou is surrounded by a plethora of shopping landmarks that cater to every shopaholic's desires. Just a stone's throw away, you'll find Kam Fung Tai Seng Plaza, Shilu International Shopping Center, Color fragrant flea Market, Phoenix life Plaza, Linghua Digital Mall, Ocean department Store, Alibaba Taotaobao Shopping Mall, MoMi Cafe&Bookstore (Suzhou Dingxiang), Xiangzhou Fan Workshop, and Rose wedding dress Market. From high-end luxury brands to local boutiques, these shopping destinations offer a diverse range of products, ensuring that you'll find everything you need and more. Whether you're searching for the latest fashion trends, unique souvenirs, or exquisite handicrafts, these shopping landmarks will leave you spoilt for choice. After a day of retail therapy, unwind at Pan Pacific Suzhou's luxurious accommodations and indulge in the hotel's world-class amenities.

Unbeatable Value: Experience Luxury at Pan Pacific Suzhou

At Pan Pacific Suzhou, luxury and affordability go hand in hand. With an average room price of just $115, this exquisite hotel offers an experience that is truly unparalleled in Suzhou. Compared to the city's average hotel room price of $63, Pan Pacific Suzhou provides exceptional value for money, without compromising on quality or comfort. Step into a world of elegance and sophistication as you enter Pan Pacific Suzhou. Each room is tastefully decorated, boasting modern amenities and breathtaking views of the city. Whether you choose a Deluxe Room, Executive Suite, or Premier Suite, you can expect nothing less than pure indulgence. From the moment you step foot in the hotel, you will be greeted by warm and friendly staff who are dedicated to ensuring your stay is nothing short of extraordinary. Immerse yourself in the hotel's world-class facilities, including a state-of-the-art fitness center, rejuvenating spa, and a stunning rooftop pool with panoramic views. Don't miss the opportunity to experience luxury at an unbeatable price. Book your stay at Pan Pacific Suzhou and discover the perfect blend of affordability and opulence in the heart of Suzhou.

Excellent Service and Beautiful Grounds

Pan Pacific Suzhou has received rave reviews for its excellent service and beautiful grounds. Guests have praised the hotel for its wonderful, clean, and spacious rooms, as well as its stunning location adjacent to ancient scenic spots. The hotel's staff has been described as very friendly, ensuring a warm and welcoming atmosphere throughout the stay. Visitors have also enjoyed the hotel's spa and facilities, which have been described as great. The breakfast buffet offers a good spread and is highly recommended by guests. The rooms are comfortable, clean, and tastefully decorated in a modern style. Additionally, the hotel's compound is vast, offering free access to the Pan Men Garden attractions, which are themselves beautiful. Overall, guests have found Pan Pacific Suzhou to be a palatial and authentic Suzhou experience.

Unforgettable Stay at Pan Pacific Suzhou

Pan Pacific Suzhou in Suzhou, China, is a hotel that consistently receives outstanding customer ratings. With an overall rating of 8.5, it is clear that guests are truly impressed with their experience at this hotel. The high ratings for value and facilities, both at 8.6, demonstrate that guests feel they are getting excellent quality for their money, and are able to enjoy a wide range of amenities and services. One area where Pan Pacific Suzhou truly shines is in its cleanliness, with a rating of 8.5. Guests consistently mention the immaculate condition of the rooms and public areas, which adds to their overall satisfaction. The hotel's commitment to cleanliness ensures that guests feel comfortable and relaxed throughout their stay. Another aspect that receives high praise is the staff performance, with a rating of 8.6. Guests appreciate the professionalism and friendliness of the hotel staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the attentive service throughout the hotel, the staff at Pan Pacific Suzhou consistently exceed expectations.

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Amenities and facilities

Exceptional9.0

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Vending machine
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Garden Brasserie
  • Cuisine: Asian
  • Menu: A-la-carte
Hai Tien Lo Chinese Restaurant
  • Cuisine: Chinese

Location

259 Xin Shi Road, Guanqian/Shilu/Shiquan Street City Center, Suzhou, China, 215007

Excellent8.6

Location

Airports
  • Sunan Shuofang International Airport (WUX)
    29.8 km
  • Shanghai Hongqiao International Airport (SHA)
    69.2 km 1.2 hour drive
Public transportation
  • Nanmen
    530 m
  • Renminqiao South
    660 m
Hospital or clinic
  • Children's Hospital
    2.1 km
Shopping
  • Guan Qian Shopping Street
    2.5 km
Convenience store
  • RT-Mart
    1.1 km
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • The Classical Gardens of Suzhou
    1.8 km
  • Master-of-Nets Garden
    1.9 km
  • Suzhou Museum
    3.1 km
  • Pingjiang Road
    3.1 km
  • Shantang Street
    3.2 km
  • The Lingering Garden
    3.5 km
  • Lion Forest Garden
    3.5 km
  • Humble Administrator's Garden
    3.9 km
  • Tiger Hill
    9.1 km
  • Tongli Town
    17.7 km
Nearby landmarks
  • Gupanmen
    330 m
  • Panmen Gate
    350 m
  • Cloud Rock Leaning Pagoda (Yunyan Ta)
    400 m
  • Pan Gate
    450 m
  • Nanmen
    530 m
  • Renminqiao South
    660 m
  • Thai-Chinese Mall
    800 m
  • Confucian Temple
    860 m
  • Xu Gate
    880 m
  • Linghua Digital Mall
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)100
  • Airport transfer fee1200 CNY
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)128 CNY
The property
  • Year property opened1999
  • Number of floors5
  • Room voltage220
  • Number of rooms 336
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
Parking
  • Daily parking fee0 CNY

Reviews of Pan Pacific Suzhou from real guests

Provided by verified guests of

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8.9
  • Cleanliness score 9 out of 10 and is a high score in Suzhou
    Cleanliness9.0
  • Facilities score 9 out of 10 and is a high score in Suzhou
    Facilities9.0
  • Service score 9 out of 10 and is a high score in Suzhou
    Service9.0
  • Value for money score 9 out of 10 and is a high score in Suzhou
    Value for money9.0
  • Location score 8.6 out of 10 and is a high score in Suzhou
    Location8.6
  • Room comfort and quality score 8.5 out of 10 and is a high score in Suzhou
    Room comfort and quality8.5
High score for Suzhou
Rating
9+ Exceptional (311)
8-9 Excellent (93)
7-8 Very Good (97)
6-7 Good (22)
<6 Below Expectation (42)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 565 verified guest comments
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  1. 9.6
    Exceptional
    Wen from Malaysia
    Couple
    Deluxe King
    Stayed 2 nights in December 2024

    Hotel next to attractions ”

    The room is spacious and clean. The staff are helpful. The nearest rail station is South Gate, which is about 400 m away. The attraction attached to it is named Panmen. Hotel guests can enter for free and to my surprise, that place is huge and has a lot to see. Special shout out to the front desk staff named Jay, he is really really friendly and accommodating.

    Reviewed December 27, 2024
  2. 8.0
    Excellent
    SIEW from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 3 nights in December 2024

    Majestical vacation stay”

    Very graceful location, with wonderful scenic view. Free entrance to PanMen and Rui temple. PRO: I took delux twin with 2 single beds and added 1 extra bed (3 adults). Value for money. Cleanliness and room service OK. Room well equipped and replenished with towels, bath shampoo, house slippers and bottle of drinking water. Cons: The added bed blocked the wardrobe; we could not open it. Not enough space to place luggage. Furniture a bit rundown. Bathroom sewage poor (water easily flooded to toe level). Concierge (male) less friendly, no eye contact and not considerate. Ladies were better in providing services. Distance to metro a bit far and the path was less convenient for hand pull luggage.

    Reviewed December 27, 2024
  3. 10.0
    Exceptional
    Melvin from Singapore
    Family with young children
    Family 2 Bedroom for 4 Person
    Stayed 2 nights in December 2024

    I had a wonderful stay.”

    Everything was great in the hotel. The room is good and comfortable for families. The garden next to the hotel is beautiful, especially at night. The staff are very friendly, especially the concierge staff who were very helpful and attentive. There is also free use of washing machine and dryer which is very useful for guests.

    Reviewed December 28, 2024
  4. 8.8
    Excellent
    CHAI from Malaysia
    Family with young children
    Family Room - 3 Pax
    Stayed 2 nights in September 2024

    Very nice hotel in suzhou”

    Really like this hotel, highly recommended. It is family friendly hotel and equipped with strong old china antique feel. Housekeeping is superb, 查玉俊 did very good job on our room daily cleanup. She made sure we had enough water as we have small baby staying together. Great experience

    Reviewed January 16, 2025
  5. 10.0
    Exceptional
    Sue from Singapore
    Couple
    Deluxe King
    Stayed 4 nights in November 2024

    Vacation in Nov 2024”

    Pan Pacific Suzhou stands out with its remarkable exterior design, which is among the best I’ve seen in China. It holds a special historical significance as it was inaugurated years ago with the presence of Singapore's former Prime Minister, Lee Kuan Yew. Unlike most hotels, Pan Pacific doesn’t have high floors, with the maximum being level 5. This design aligns with government regulations to preserve the traditional Oriental vibe of the inner city. The hotel offers spacious grounds, so be prepared for a fair bit of walking if your room is located near the end of the property. One standout feature is the free self-service laundry, which includes washing machines, dryers, and detergent, all located on the ground floor. However, there are only three working machines and dryers, so they may be occupied during peak times. Another unique perk is the hotel’s direct access to 盘门 (Panmen Scenic Area). Guests can enter for free and enjoy a one-hour costume rental for strolling and photo-taking, which is a delightful experience. A few considerations: The hotel does not provide sanitary disposal bags for ladies, so you may need to bring your own. While the toiletries are outsourced and not luxurious, they are adequate for a comfortable stay. On the positive side, the beds are of excellent quality, and there’s a good variety of TV channels for entertainment. Overall, I would highly recommend this hotel to anyone visiting Suzhou. Its thoughtful amenities, cultural charm, and historical significance make it a fantastic choice.

    Reviewed November 21, 2024
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