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Panbil Residence Serviced Apartment offers elegant studios and apartments with breathtaking views. Enjoy top-notch security, luxurious spa, nearby attractions, outstanding facilities, activities, and delectable cuisine. Panbil Residence Serviced Apartment in Batam Center, Batam Island is the perfect base for two travelers. Enjoy luxury amenities like a pool with stunning views, a cozy bar, and a rejuvenating steam room. Stay comfortable with AC, free Wi-Fi, and a private balcony or terrace. Admire garden, lake, or nature views and experience a vibrant atmosphere for a memorable stay at Panbil Residence. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Fitness center
Swimming pool [outdoor]
Shuttle service
Free Wi-Fi in all rooms!
4 travelers have booked today.
Based on 2,523 verified reviews
8.9
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Location rating score
Value for money | 8.9 |
Location rating | 8.0 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 10.8 km |
Does Panbil Residence Serviced Apartment have a swimming pool?
While lounging at Panbil Residence Serviced Apartment, you can indulge in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
Does Panbil Residence Serviced Apartment offer spa services?
You can benefit from your stay at Panbil Residence Serviced Apartment a lot more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.
Does Panbil Residence Serviced Apartment have a fitness center?
Panbil Residence Serviced Apartment offers free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
How many floors does Panbil Residence Serviced Apartment have?
Panbil Residence Serviced Apartment has a total of 16 floors.
At what time of the year is Panbil Residence Serviced Apartment most popular?
Panbil Residence Serviced Apartment's most popular month where verified tourists have stayed the most is in June.
What was the average room rate for Panbil Residence Serviced Apartment been in the past month?
The average room rate for Panbil Residence Serviced Apartment in the past month is 712322.56 IDR, compared to city's average of 582150.41 IDR.
What payment cards are accepted at Panbil Residence Serviced Apartment?
Panbil Residence Serviced Apartment supports up to 3, with payment card options including Visa, Cash, and MasterCard.
What is the average rating that verified Business travelers' have given to Panbil Residence Serviced Apartment?
Past business travelers that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Panbil Residence Serviced Apartment?
Verified families with older children that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.7. You can look into more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Panbil Residence Serviced Apartment?
Verified group travelers that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.5. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Panbil Residence Serviced Apartment?
Past local visitors that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 9.1. You can look up on more descriptive customer reviews, and responses for this property down in the review section.
What are popular attractions near Panbil Residence Serviced Apartment?
Panbil Residence Serviced Apartment’s location in the Batam Center neighborhood puts it in close proximity to famous points of interest including Kepri Mall.
Panbil Residence Serviced Apartment: A Luxurious Stay in Batam Island
Welcome to Panbil Residence Serviced Apartment, a 4-star hotel nestled in the beautiful Batam Island, Indonesia. With 252 well-appointed rooms, this modern hotel offers a luxurious and comfortable stay for both business and leisure travelers. Built in 2018, Panbil Residence Serviced Apartment exudes contemporary elegance and provides a range of amenities to ensure a memorable stay for every guest.
Conveniently located just 25 minutes away from the airport, Panbil Residence Serviced Apartment offers easy access to both the bustling city center and the serene natural beauty of Batam Island. Whether you're visiting for business or pleasure, this hotel's prime location makes it an ideal choice for exploring the island's attractions.
Check-in begins at 02:00 PM, allowing guests ample time to settle in and start their vacation. The friendly and professional staff at Panbil Residence Serviced Apartment ensures a seamless check-in process, making you feel right at home from the moment you arrive. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or pack up before heading out.
Families traveling with children will appreciate Panbil Residence Serviced Apartment's child policy. Children between the ages of 6 to 10 can stay free of charge, making it an affordable choice for families looking to create lasting memories together. With spacious rooms and a range of amenities, this hotel caters to the needs of both adults and children, ensuring a comfortable and enjoyable stay for the whole family.
Unwind and Indulge in Panbil Residence Serviced Apartment's Luxurious Entertainment Facilities
Panbil Residence Serviced Apartment in Batam Island, Indonesia, offers an array of entertainment facilities that are sure to delight and rejuvenate guests. Whether you're looking to unwind after a long day of exploring or simply want to indulge in some well-deserved relaxation, this property has everything you need.
Step into a world of retail therapy with the shops located within the premises. Browse through a variety of stores and find the perfect souvenir or treat yourself to something special. For those seeking a lively atmosphere, head to the bar where you can sip on expertly crafted cocktails and mingle with fellow guests.
Pamper your senses with a soothing massage at the on-site spa. Let skilled therapists work their magic and melt away any tension or stress. Afterward, immerse yourself in pure bliss as you soak in the hot tub or unwind in the sauna, steam room, or garden. These tranquil spaces provide the ultimate escape from the outside world and offer a serene ambiance for relaxation. With Panbil Residence Serviced Apartment's entertainment facilities, you'll experience a truly unforgettable stay.
Stay Active and Refreshed at Panbil Residence Serviced Apartment
At Panbil Residence Serviced Apartment, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Whether you prefer a leisurely swim or an intense workout, we have something for everyone.
Dive into our indoor pool and enjoy a refreshing swim regardless of the weather outside. The poolside bar is conveniently located nearby, allowing you to sip on a refreshing drink while lounging by the water. If you prefer the great outdoors, our outdoor pool is the perfect spot to soak up the sun and take a dip in the crystal-clear waters.
For those who are more fitness-oriented, our free 24-hour fitness center is equipped with state-of-the-art equipment to help you maintain your workout routine. From cardio machines to weightlifting equipment, you'll find everything you need to stay in shape. Additionally, our beachfront location provides the perfect backdrop for outdoor activities such as beach volleyball or a scenic jog along the shore.
No matter your preference, Panbil Residence Serviced Apartment ensures that you have access to top-notch sports facilities to keep you active and energized throughout your stay. So why wait? Book your stay with us and make the most of our fantastic sports amenities.
Convenience at Your Fingertips
Panbil Residence Serviced Apartment in Batam Island, Indonesia offers an array of convenience facilities to ensure a hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks anytime you desire, without leaving the comfort of your room. The laundry service takes care of your laundry needs, allowing you to pack light and enjoy your vacation to the fullest. For added security, safety deposit boxes are available to store your valuable belongings. The concierge is always ready to assist you with any inquiries or arrangements, ensuring a seamless experience throughout your stay. Stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms, making it convenient to stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the hotel provides a comfortable space to enjoy a cigarette. The convenience store on-site offers a wide range of essentials, making it easy to purchase any necessities you may have forgotten. With daily housekeeping, your room will always be tidy and fresh. Additionally, the laundromat and dry cleaning services are available to keep your clothes looking their best. Luggage storage is provided, allowing you to explore the area without the burden of carrying your belongings. Panbil Residence Serviced Apartment ensures that every aspect of your stay is taken care of, providing unparalleled convenience and comfort.
Convenient and Hassle-Free Transport Facilities at Panbil Residence Serviced Apartment
At Panbil Residence Serviced Apartment, we understand the importance of convenient and hassle-free transportation options for our guests. That's why we offer a range of transport facilities to ensure your stay with us is stress-free and enjoyable.
For those arriving by air, our airport transfer service is the perfect way to start your trip. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to our luxurious apartment complex. No need to worry about navigating unfamiliar roads or finding a taxi – we've got you covered.
If you prefer to drive yourself, our car park onsite is available for your convenience. Rest assured that your vehicle will be safely parked throughout your stay. Best of all, our car park is free of charge, so you can save your money for more exciting adventures on Batam Island.
For exploring the local area, our shuttle service is the ideal choice. Whether you want to visit nearby attractions or explore the vibrant city of Batam, our shuttle service will take you there in comfort and style. Our knowledgeable drivers will provide you with insider tips and recommendations, ensuring you make the most of your time on the island.
If you need to travel further afield or prefer the convenience of a taxi, our taxi service is readily available. Our dedicated staff will be happy to assist you in arranging a taxi to your desired destination.
At Panbil Residence Serviced Apartment, we prioritize your comfort and convenience. With our range of transport facilities, you can relax and focus on enjoying your stay in Batam Island.
Delightful Dining Experiences at Panbil Residence Serviced Apartment
Indulge in a variety of delightful dining experiences at Panbil Residence Serviced Apartment. With a range of dining facilities available, you can satisfy your cravings any time of the day.
Start your day on a delicious note with the breakfast buffet served at the hotel's restaurant. The continental breakfast spread offers a wide selection of freshly baked pastries, cereals, fruits, and hot dishes, ensuring a wholesome start to your day.
For a quick caffeine fix or a casual meal, head to the coffee shop where you can enjoy a steaming cup of coffee or choose from a selection of light bites and snacks. Whether you're catching up with friends or simply need a break, the coffee shop provides a cozy and relaxed atmosphere to unwind.
With 24-hour room service, you can enjoy a delectable meal in the comfort of your own room. Browse through the extensive menu and choose from a variety of local and international dishes, expertly prepared by the hotel's talented chefs.
If you prefer halal cuisine, the hotel also features a halal restaurant that serves a range of flavorful dishes prepared in accordance with Islamic dietary laws. From aromatic curries to succulent grilled meats, you can savor the authentic flavors of Indonesia in a halal and welcoming environment.
To make your stay even more convenient, the hotel offers grocery deliveries, allowing you to stock up on your favorite snacks and beverages without leaving the comfort of your apartment.
With its diverse dining options, Panbil Residence Serviced Apartment ensures that every guest's culinary preferences are catered to, promising a memorable and satisfying stay.
Luxurious and Spacious Rooms at Panbil Residence Serviced Apartment
Experience comfort and elegance at Panbil Residence Serviced Apartment with its wide range of room offerings. Choose from the Deluxe Forest View Room, Deluxe Garden View Double Room, Deluxe Garden View Twin Room, Executive, Executive Suite, Family Suite, Junior Suite, and Penthouse. Each room is thoughtfully designed to provide a relaxing and inviting ambiance for guests.
Booking your stay at Panbil Residence Serviced Apartment through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and exclusive deals, you can enjoy luxurious accommodations without breaking the bank. Additionally, Agoda's user-friendly platform makes it easy to browse and book your preferred room type, saving you time and effort. Don't miss out on the opportunity to stay in these stunning rooms at Panbil Residence Serviced Apartment while enjoying the convenience and benefits of booking through Agoda.
Discover the Vibrant Heart of Batam Island at Batam Center
Nestled in the heart of Batam Island, Indonesia, Batam Center is a bustling district that offers a vibrant and diverse experience for travelers. This vibrant area is known for its modern infrastructure, excellent shopping opportunities, and a wide array of entertainment options.
One of the highlights of Batam Center is its impressive shopping scene. Here, you can explore a variety of malls, such as the iconic Mega Mall Batam Centre, where you can indulge in retail therapy and find everything from fashion and electronics to local handicrafts. After a day of shopping, you can treat yourself to a delicious meal at one of the many restaurants and cafes in the area, offering both local Indonesian cuisine and international flavors.
Batam Center is not just about shopping and dining; it also offers a range of recreational activities. The area is home to several golf courses, where golf enthusiasts can enjoy a round of golf amidst stunning landscapes. For those seeking relaxation, there are also spa and wellness centers where you can pamper yourself with rejuvenating treatments.
With its convenient location and vibrant atmosphere, Batam Center is the perfect base for exploring the rest of Batam Island. Whether you're looking for a shopping spree, a cultural experience, or simply a relaxing getaway, Batam Center has something for everyone.
Convenient Transportation Options from the Nearest Airports to Panbil Residence Serviced Apartment
Located in Batam Center, Batam Island, Indonesia, Panbil Residence Serviced Apartment offers a convenient and comfortable stay for travelers visiting the island. When it comes to reaching the apartment from the nearest airports, there are several transportation options available.
If you are arriving at Hang Nadim International Airport, the most convenient way to reach Panbil Residence Serviced Apartment is by taking a taxi. Taxis are readily available at the airport and offer a hassle-free journey to the apartment. The distance between the airport and the apartment is approximately 30 kilometers, and the journey takes around 40 minutes, depending on traffic conditions.
Alternatively, if you are arriving at Batam Center Ferry Terminal, which is the main gateway to Batam Island, you can easily reach Panbil Residence Serviced Apartment by taking a short taxi ride. Taxis are available outside the ferry terminal, and the journey to the apartment takes approximately 10 minutes, covering a distance of around 3 kilometers.
No matter which airport you arrive at, Panbil Residence Serviced Apartment is easily accessible, ensuring a smooth and convenient journey for guests. With its strategic location in Batam Center, guests can enjoy easy access to nearby attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers.
Discover the Rich Cultural Heritage and Natural Beauty near Panbil Residence Serviced Apartment
Nestled amidst the vibrant city of Batam Island, Panbil Residence Serviced Apartment offers a convenient location to explore the rich cultural heritage and natural beauty of the surrounding area. Just a short distance away, you will find several landmarks and attractions that are worth exploring during your stay.
One notable landmark nearby is the Batam Grand Mosque, an architectural masterpiece that showcases the Islamic heritage of the region. With its grand domes and intricate designs, the mosque is a sight to behold and offers a serene atmosphere for prayer and contemplation.
For nature enthusiasts, a visit to Abang Island is a must. This picturesque island is known for its crystal-clear waters, pristine beaches, and lush greenery. Whether you want to relax on the sandy shores, go snorkeling to discover vibrant marine life, or embark on a hiking adventure through the island's trails, Abang Island offers endless opportunities for outdoor exploration.
Additionally, Masjid Anggrek Sari and Masjid Raya Batam are also within proximity, offering a glimpse into the local religious practices and architectural styles. These mosques are not only places of worship but also serve as cultural landmarks that reflect the diversity and harmony of the community.
If you're seeking entertainment and leisure, the nearby Tribun and Tiara Bangsa malls provide a wide range of shopping, dining, and entertainment options. From trendy boutiques to international cuisine, these malls cater to every taste and preference.
For those in need of medical services, Pollux Habibie International Hospital is conveniently located nearby, ensuring peace of mind during your stay.
Lastly, nature lovers can explore the scenic beauty of Bundaran Otorita and Danau Hujau Politenik Batam. These tranquil spots offer a serene escape from the bustling city and provide opportunities for leisurely walks, picnics, and enjoying the surrounding greenery.
With its prime location near these landmarks and attractions, Panbil Residence Serviced Apartment offers the perfect base for both business and leisure travelers to immerse themselves in the cultural heritage and natural beauty of Batam Island.
Convenient Public Transport Stations near Panbil Residence Serviced Apartment
Located in the vibrant city of Batam Island, Indonesia, Panbil Residence Serviced Apartment offers easy access to several public transport stations, ensuring a convenient and hassle-free travel experience for guests. Just a short distance away from the apartment, travelers will find the Port of Batam Centre, a major transportation hub in the area. This bustling port provides ferry services to various destinations, including Singapore and Malaysia, making it an ideal choice for those looking to explore the neighboring countries. With regular departures and efficient services, guests can easily embark on exciting day trips or plan longer journeys from this well-connected port.
A Culinary Adventure Awaits
Panbil Residence Serviced Apartment is surrounded by a diverse range of restaurants that will satisfy even the most discerning food enthusiasts. Indulge in the authentic flavors of Indonesia at Mie Terempa'K, Sup Ikan Yong Kee, and Rumah Makan Sunda Ibu Joko. For those craving Italian cuisine, Piccola Stella offers a delightful array of pizzas and pastas. If you're in the mood for a sizzling barbecue feast, de'SAMPAN BBQ CENTRE is the place to be. Bhinneka Indonesian Resto & Cafe is perfect for those seeking a fusion of Indonesian and international dishes. Seafood lovers will be delighted by the mouthwatering grilled fish at Ikan Bakar Cianjur - Batam. Coffee aficionados can enjoy a cup of their favorite brew at La Kopi Cafe & Resto, while Puas Hati offers a wide selection of Indonesian dishes in a cozy setting. Lastly, Freshbeer Batam Centre is the ideal spot to unwind with a cold beer after a long day of exploring. With such a diverse culinary scene at your doorstep, your taste buds are in for a treat during your stay at Panbil Residence Serviced Apartment.
Shop 'til you drop at Panbil Residence Serviced Apartment
Located in the heart of Batam Island, Panbil Residence Serviced Apartment offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Mega Legenda, a bustling shopping complex where you can indulge in a variety of retail therapy. For a more extensive shopping experience, head over to Mega Mall Batam Center or Mega Mall Batam Centre, both of which boast a wide range of local and international brands. If you're looking for a one-stop shopping destination, Kepri Mall is the place to be, offering a diverse selection of shops, boutiques, and eateries. No matter your shopping preferences, Panbil Residence Serviced Apartment is the perfect base for a memorable retail adventure in Batam Island.
Affordable Luxury at Panbil Residence Serviced Apartment
Experience the perfect blend of comfort and affordability at Panbil Residence Serviced Apartment in Batam Island, Indonesia. With an average room price of just $56, this luxurious accommodation offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $42.
At Panbil Residence, you can indulge in a premium stay without breaking the bank. Each room is elegantly furnished and thoughtfully designed to provide a relaxing and inviting atmosphere. Whether you are visiting for business or leisure, you will find all the amenities you need for a comfortable stay, including a fully equipped kitchenette, spacious living area, and complimentary Wi-Fi.
With its prime location in Batam Island, Panbil Residence is surrounded by stunning natural beauty and offers easy access to popular attractions, shopping centers, and dining options. Whether you are exploring the vibrant city or enjoying a day of relaxation, you can rest assured that you will be coming back to a cozy and affordable retreat at Panbil Residence Serviced Apartment.
Superb Stay with Friendly Staff and Great Facilities
Panbil Residence Serviced Apartment in Batam Island, Indonesia offers a superb stay with its friendly staff and great facilities. Guests love the pool and the super friendly staff who are always ready to assist. The hotel is highly recommended by guests who appreciate the helpfulness of the staff and plan to return. Families especially enjoy staying at this hotel as it provides an excellent place to stay with spacious and clean rooms. The price is also reasonable, making it a great choice for families and friends. The hotel's location is perfect, away from the main buzz of the city, yet easily accessible. The breakfast is delicious and the rooms are big, clean, and spacious, providing a comfortable stay for guests. With its awesome stay experience, Panbil Residence Serviced Apartment is definitely worth visiting again!
A Highly Rated Stay at Panbil Residence Serviced Apartment
Panbil Residence Serviced Apartment in Batam Island, Indonesia, has garnered excellent customer reviews, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an impressive overall rating of 8.5, guests have consistently praised the hotel for its exceptional value, excellent facilities, and impeccable cleanliness.
One of the standout features of Panbil Residence Serviced Apartment is its incredible value for money. With an impressive rating of 8.8 for value, guests have commended the hotel for offering affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel provides excellent amenities and services that surpass expectations, ensuring that every penny spent is well worth it.
In addition to its great value, Panbil Residence Serviced Apartment also boasts outstanding facilities. With a rating of 8.5, guests have raved about the hotel's well-maintained and modern amenities. From the fully-equipped fitness center to the inviting swimming pool, guests can enjoy a range of recreational facilities that cater to all their needs. Whether you're looking to stay active or simply relax, this hotel has it all.
Furthermore, Panbil Residence Serviced Apartment has received high praise for its cleanliness. With a rating of 8.6, guests have consistently mentioned the hotel's immaculate rooms and public areas. The dedicated housekeeping staff ensures that every corner of the hotel is spotless, providing a comfortable and hygienic environment for guests to unwind and rejuvenate.
While the hotel's location received a slightly lower rating of 7.9, guests have still appreciated the convenience and accessibility it offers. Situated in Batam Island, Indonesia, Panbil Residence Serviced Apartment provides easy access to popular attractions and nearby amenities, ensuring that guests can explore the best of what the island has to offer.
Last but not least, the staff performance at Panbil Residence Serviced Apartment has been highly regarded by guests, earning a rating of 8.6. The friendly and attentive staff members go above and beyond to ensure that every guest's needs are met, providing excellent customer service that leaves a lasting impression.
Overall, Panbil Residence Serviced Apartment is a highly rated hotel that offers exceptional value, excellent facilities, and impeccable cleanliness. With its convenient location and outstanding staff performance, this hotel is an ideal choice for travelers seeking a memorable and enjoyable stay in Batam Island, Indonesia.
Excellent8.6
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Dear Valued Customer
As part of our commitment to enhance our property and services, we are currently in the process of renovating our rooms starting on July 2023.
During the renovation period, work will commence from 10:00 am - 06:00 pm daily. As a result, there might be some construction noise during this period.
We apologize for any inconvenience it may caused. Your understanding and support during the renovation period is much appreciated.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
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Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
Affordable apartment for family”
Booked a 2 room apartment (junior suite). Rooms are spacious Living room spacious. There's a small kitchenette with induction stove and refrigerator. Plates, cutlery and utensils provided. Main room comes with a Queen bed, other room with a super single, both comfortable. WiFi is good. Air Con working well. There's only 1 bathroom though. The heater takes some time to heat the water, around 10 minutes. The shower area was not built properly as the water doesn't drain well. So the area tends to get a bit flooded. The wall sockets are of UK type, which is good for me as I don't need to use an adapter. However, the electric kettle provided requires the 2 cylindrical pin type, typical of Indonesian electrical appliances, which I find it odd. However the hotel staff were able to provide one quickly. Breakfast was yummy, serving mostly Indonesian local dishes, a few selections of western, vegetarian dishes and pastries. The food offered at the restaurants and lounges were good too. Do try the mee goreng mamak. Overall I had a pleasant stay. Btw, the Singapore Consulate is located here as well, if you need to seek their assistance.
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho General Manager
Will definitely stay at Panbil again”
Was supposed to have travelled with my boyfriend but last minute changes resulted in me traveling to Batam solo and though I was apprehensive at first, Panbil more than blew me away with its great service and fantastic room and facilities! As a solo traveler I felt extremely safe in all sense of the word. Room was cosy with a nice view, relatively clean and modern. My only gripes perhaps was that there was no shower caps provided and the placement of the wardrobes with hangers for clothes was alittle out of the way; but other than that, loved the room. Pool had a splendid view though I didn't get to enjoy it, although I did go for a hair wash & blow at the spa & salon just beside it - it was pretty pricey I thought, but all's good for the convenience and accessibility. Location is alittle out of the way since it's a distance from the popular Nagoya Hill Mall but it wasn't hard getting Grabs in so that was fine. There was also a nice rooftop bar on the 15th level with live band but again I didn't get to enjoy it as I was out the other nights and on the day I went up they were having a private event so it was closed off to the public. Overall, would definitely recommend & stay at Panbil Residence Apartment when I go over to Batam again, which will definitely be soon! Thanks for the great stay & experience :)
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho General Manager
Panbil”
I recently stayed at Panbil Residence for 3 nights, and overall, it was a great experience. The room was clean, comfortable, and well-maintained, which made for a very relaxing stay. The staff were exceptionally friendly and always willing to help with any questions or needs I had, making me feel welcomed from the moment I arrived. One of the things I appreciated most was how safe and secure the hotel felt. It gave me peace of mind throughout my stay. While I didn’t have a chance to explore many of the amenities, my experience with the room and service was more than satisfactory. I highly recommend Panbil Residence for anyone looking for a comfortable and secure place to stay with excellent customer service.
Dear Mr.Shafiq, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Clean, decent apartment for family/group stay near to Batam Centre”
Our check-in experience wasn't good. We were given an occupied room, found clumps of hair in the toilet, the duvet cover does not smell fresh. Reported the issues to the staff and was addressed immediately. Overall, no major issues except what we encountered on day 1. Apartment was clean (not luxurious), pretty well maintained, located in a peaceful surroundings of Muka Kuning forests and overlooking Duriankang lake. Stayed 3 nights, hardly see any other guests walking around the corridor while we were there. More like a business hotel/apartment than holiday resort. Tried the Eska spa onsite, massage was not bad, but the massage room was quite old. Surprised to hear that I have to pay extra to get a private room. The pool is quite small, but with nice view. The restaurants were dull and pretty empty. Went to Anjaliman on the first day night to have Chinese food (as we see the menu on their website), only to hear from the staff that they never had Chinese menu hmm. Quite a few items on the menu were also not available, disappointing. The poolside F&B does not seem to be in operation too, nobody was eating there. Ok stay if you just want a decent place to rest for the night, if not expecting too much. Big shoutout however to Bagus and Berkat, concierge cum driver cum bellboy who ferried us in shuttle to and fro ferry terminal, malls on 4 days.
Dear Mr.Dawn, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager
Excellent property ”
Overall almost everything are excellent. Worth the money paid for staying there. Daily room cleaning and replenish of room amenities. Staff very polite from security, restaurant, housekeeping and front office. Area very secured with security officers on duty checking every vehicle coming into the hotel premises without fail. Front office staffs on duty always greet with a smile, especially Ms Marisa very tactful n fast during the check in process. Keep up with the good work. Highly recommended.