Swiss-Belhotel Harbour Bay

4 stars out of 5
Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia - See map

Swiss-Belhotel Harbour Bay, steps from Harbour Bay Ferry Terminal, combines coastal charm and city convenience. Enjoy a spa, harbor-view poolside bar, and easy access to seafood dining and nightlife—ideal for relaxation and adventure. Located in Batu Ampar, Swiss-Belhotel Harbour Bay offers easy ferry access to Singapore and stunning coastal views. Perfect for two travelers, it features modern amenities like an indoor pool, a stylish bar, and breakfast takeaway options. Rooms include air conditioning, free Wi-Fi, and views of the city, garden, or sea. Nearby attractions include Harbour Bay Mall, Diamond City Mall, and Nagoya Hill Shopping Mall for shopping and dining. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

260 meters to Harbour Bay Mall

Check-in [24-hour]

Airport transfer

Great Breakfast

Great food & dining

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersPopular destination! Properties in Batam Island are being booked every minute!
Location 8.7
Service 8.7
Cleanliness 8.6
Room comfort and quality 8.6

Based on 6,370 verified reviews

Location

8.7

Service

8.7

Cleanliness

8.6

Room comfort and qua...

8.6

Value for money

8.5

Facilities

8.2

See map

8.7Excellent

Location rating score

Excellent location - 280 meters from city center
Parking
FREE
Popular landmarks
Harbour Bay Mall
290 m
Funworld Nagoya Citywalk Batam
1.4 km
Nagoya Hill Shopping Mall
1.5 km
Tua Pek Kong Temple
2.0 km
Jabal Arafah Mosque
2.0 km
Closest landmarks
OG Home Supermarket
20 m
Carrefour Harbour Bay
210 m
Harbour Bay Mall
290 m
Diamond City Mall
290 m
Lapangan Bola T.Uma
990 m

Good to know

Value for money8.5
Distance to city center2. Km
Location rating8.7
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport13.6 km

Rooms available at Swiss-Belhotel Harbour Bay

Excellent
Room comfort & quality

8.6

Grand Deluxe
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
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Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Presidential Suite
...
  • Room size: 119 m²/1281 ft²
  • City view
  • 1 king bed
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Deluxe Superior
...
  • Non-smoking
  • Shower
  • 1 super king bed
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Superior Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 2 single beds
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Superior Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Superior Deluxe Double Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 double bed
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Double Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 double bed
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Frequently asked questions

Does Swiss-Belhotel Harbour Bay have bars on-site?

Delight in your holiday vacation the best way with a beverage in your hand at Swiss-Belhotel Harbour Bay's bar readily available right in front of your doorstep for whenever you need a drink or two.

Does Swiss-Belhotel Harbour Bay offer airport transfer?

Swiss-Belhotel Harbour Bay provides airport transfer service upon request with an additional charge of 205000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Does Swiss-Belhotel Harbour Bay offer spa services?

You can enjoy your stay at Swiss-Belhotel Harbour Bay even more by benefiting from the property's available spa services that are offered for all its guests to make your evening even better.

What precautions does Swiss-Belhotel Harbour Bay take in terms of hygiene, safety, and cleanliness?

Swiss-Belhotel Harbour Bay comply with our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, first aid kit, sterilizing equipment, doctor/nurse on call, staff trained in safety protocol, and free face masks for all rounded safety precautions and hygiene protocols.

What public parks are in close proximty of Swiss-Belhotel Harbour Bay?

While lodging at Swiss-Belhotel Harbour Bay, cherish your early morning or evening walk at nearby park which include Grand I Hotel Park, Vihara Dharma Bakti, and Lapangan Perumahan.

When was Swiss-Belhotel Harbour Bay built?

Swiss-Belhotel Harbour Bay was built in 2012.

In which languages can Swiss-Belhotel Harbour Bay's personnel communicate?

Swiss-Belhotel Harbour Bay can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do local visitors think about Swiss-Belhotel Harbour Bay?

Verified local travelers that have stayed at this property have given Swiss-Belhotel Harbour Bay an average rating of 9.0. You can look up on more specific customer ratings, and responses for this property down in the review section.

What is the closest airport to Swiss-Belhotel Harbour Bay?

The nearest airport to Swiss-Belhotel Harbour Bay is Hang Nadim Airport, 14.0 km away.

Is breakfast offered at Swiss-Belhotel Harbour Bay?

Wake up to an excellent continental and buffet breakfast at Swiss-Belhotel Harbour Bay. Visitors can enjoy breakfast offered with an additional charge of 160000 IDR for adults and 90000 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Swiss-Belhotel Harbour Bay

More about Swiss-Belhotel Harbour Bay

Discover the Captivating Swiss-Belhotel Harbour Bay in Batam Island

Welcome to Swiss-Belhotel Harbour Bay, a luxurious 4-star hotel located in the enchanting Batam Island, Indonesia. With its prime location, modern amenities, and impeccable service, this hotel offers a truly unforgettable experience for both leisure and business travelers alike. As you step into the elegant lobby, you'll immediately be greeted by the warm and friendly staff, setting the tone for your stay. The hotel boasts a total of 179 well-appointed rooms, each thoughtfully designed to provide the utmost comfort and relaxation. Whether you're traveling alone, with a partner, or with your family, Swiss-Belhotel Harbour Bay has the perfect accommodation option to suit your needs. Check-in begins at 02:00 PM, allowing you ample time to settle in and start exploring the hotel's fantastic facilities. The check-out time is until 12:00 PM, ensuring you have a leisurely morning before bidding farewell to this exceptional establishment. Situated just 2 kilometers away from the city center, the hotel offers convenient access to Batam Island's vibrant attractions, shopping centers, and entertainment venues. Additionally, with a short 30-minute drive to the airport, you can easily catch your flight without any hassle. While Swiss-Belhotel Harbour Bay welcomes guests of all ages, please note that the child policy differs from the norm. Children are not allowed to stay free of charge, and there may be extra charges involved. This policy ensures a tranquil and peaceful environment for all guests, allowing you to fully enjoy your stay. With its stunning architecture, modern amenities, and impeccable service, Swiss-Belhotel Harbour Bay is the perfect choice for an unforgettable stay in Batam Island, Indonesia.

Unwind and Indulge in Entertainment Facilities at Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia, offers a plethora of entertainment facilities to ensure a memorable and rejuvenating stay. Step into the hotel's vibrant bar and immerse yourself in the lively atmosphere while sipping on expertly crafted cocktails and enjoying live music performances. For those seeking relaxation and pampering, the hotel also features a luxurious salon, where guests can indulge in a range of beauty treatments and hairstyling services. To further enhance your well-being, Swiss-Belhotel Harbour Bay boasts a tranquil spa that offers a variety of rejuvenating therapies and massages. Unwind and let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. For the ultimate relaxation experience, the hotel's sauna provides a serene retreat where you can detoxify and cleanse your body. If you prefer to immerse yourself in nature, the hotel's beautiful garden is the perfect spot to take a leisurely stroll or simply relax amidst the lush greenery. Whether you are looking to socialize, pamper yourself, or connect with nature, Swiss-Belhotel Harbour Bay's entertainment facilities have something for everyone, ensuring a delightful and unforgettable stay.

Stay Active at Swiss-Belhotel Harbour Bay's State-of-the-Art Sports Facilities

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia, offers an array of top-notch sports facilities to keep guests active and energized during their stay. Whether you are a fitness enthusiast or simply looking to unwind, this hotel has something for everyone. Start your day with a refreshing swim in the indoor pool, where you can enjoy a leisurely dip or get in some laps to kickstart your morning. The pool is heated, ensuring a comfortable experience no matter the weather outside. If you prefer to soak up the sun while you swim, head over to the outdoor pool, where you can bask in the tropical surroundings while enjoying a refreshing swim. For those who want to maintain their fitness routine while traveling, Swiss-Belhotel Harbour Bay offers a well-equipped fitness center. With a range of modern cardio and strength training equipment, you can stay on track with your workout goals. Best of all, access to the fitness center is complimentary for all guests, making it convenient and accessible for everyone. Indulge in a holistic wellness experience at Swiss-Belhotel Harbour Bay, where you can rejuvenate your mind and body. Whether you prefer a refreshing swim, an invigorating workout, or simply lounging by the pool, this hotel's sports facilities are designed to cater to your every need.

Convenience Facilities at Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia, offers an array of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day or night, ensuring a truly satisfying stay. The hotel also provides a laundry service, allowing you to keep your clothes fresh and clean throughout your visit. Additionally, the safety deposit boxes offer peace of mind, ensuring the security of your valuable belongings. The concierge at Swiss-Belhotel Harbour Bay is always ready to assist you with any requests or inquiries you may have, ensuring a seamless and hassle-free experience. Stay connected with the complimentary Wi-Fi in public areas, allowing you to easily browse the internet or stay in touch with loved ones. For those who prefer smoking, there is a designated smoking area available. Free Wi-Fi is also available in all rooms, ensuring you can stay connected and productive during your stay. Other convenient facilities include dry cleaning services, express check-in/check-out for a quick and efficient arrival and departure, luggage storage for your convenience, and daily housekeeping to ensure a clean and comfortable environment throughout your stay.

Convenient Transport Facilities at Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia, offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Whether you're flying in from Hang Nadim International Airport or Batam Centre Ferry Terminal, the hotel's dedicated team will be there to greet you and whisk you away to the comfort of your room. For guests who prefer to explore the island at their own pace, Swiss-Belhotel Harbour Bay offers a car park and car hire services. The car park is free of charge, providing a secure and convenient space for guests to park their vehicles. With the option to rent a car directly from the hotel, guests can easily navigate Batam Island's attractions and discover its hidden gems. If you prefer to leave the driving to someone else, the hotel also offers a taxi service. Whether you need a ride to the nearby shopping malls or want to explore the local culinary scene, the hotel's reliable taxi service will ensure you reach your destination comfortably and efficiently. With these convenient transport facilities, Swiss-Belhotel Harbour Bay makes it easy for guests to explore Batam Island and enjoy a seamless travel experience.

Modern Comfort and Convenience at Swiss-Belhotel Harbour Bay

Experience modern comfort and convenience at Swiss-Belhotel Harbour Bay in Batam Island, Indonesia. Each room at this luxurious hotel is equipped with top-notch amenities to ensure a memorable stay. Relax in the cool comfort of air conditioning, which is available in every room at Swiss-Belhotel Harbour Bay. Whether you're visiting during the hot summer months or the cool winter season, you can always retreat to your room and enjoy a pleasant temperature. Get ready for a day of exploring or attending business meetings with the help of a hair dryer, provided in each room. No need to worry about packing your own hair dryer – Swiss-Belhotel Harbour Bay has got you covered. Quench your thirst or satisfy your cravings with the mini bar available in every room. Treat yourself to a refreshing beverage or indulge in a late-night snack without having to leave the comfort of your room. Swiss-Belhotel Harbour Bay ensures that your stay is comfortable and convenient with these fantastic room facilities. Book your stay now and experience the best of Batam Island hospitality.

Indulge in a Culinary Delight at Swiss-Belhotel Harbour Bay

At Swiss-Belhotel Harbour Bay, guests can embark on a gastronomic journey like no other. With a wide range of dining facilities available, including a coffee shop, restaurant, and 24-hour room service, guests can satisfy their cravings at any time of the day. Start your day with a delicious breakfast buffet, featuring a variety of options including a continental breakfast. Whether you prefer a hearty meal or a light bite, the hotel's halal restaurant offers a diverse menu that caters to all dietary preferences. With daily housekeeping ensuring a clean and comfortable environment, guests can enjoy their meals in the privacy of their own rooms through the convenient room service option. Whether you're looking for a quick snack or a full-course meal, the dining facilities at Swiss-Belhotel Harbour Bay are sure to please even the most discerning palates.

Luxurious and Spacious Rooms at Swiss-Belhotel Harbour Bay

Indulge in the ultimate comfort and elegance at Swiss-Belhotel Harbour Bay in Batam Island, Indonesia. With a wide range of room types to choose from, you are guaranteed to find the perfect accommodation to suit your needs. Experience pure bliss in the Deluxe King Room, featuring a generous 29 square meters of space and a plush king bed. If you prefer separate sleeping arrangements, the Deluxe Twin Room offers the same spaciousness with two comfortable single beds. For those seeking even more room to unwind, the Grand Deluxe boasts an expansive 44 square meters and a luxurious king bed. For a truly lavish stay, the Junior Suite awaits with a generous 58 square meters of space and a king bed. And for the ultimate indulgence, the Presidential Suite offers an impressive 119 square meters, ensuring a truly unforgettable experience. Booking your stay at Swiss-Belhotel Harbour Bay on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse and compare room options, ensuring you find the perfect fit for your preferences and budget. Don't miss out on this incredible opportunity to enjoy world-class accommodation at unbeatable prices.

Explore the Vibrant Neighborhood of Batu Ampar in Batam Island

Nestled in the heart of Batam Island, Batu Ampar is a vibrant neighborhood that offers a perfect blend of modern amenities and natural beauty. With its strategic location near the harbour, Batu Ampar is an ideal base for exploring the stunning landscapes and cultural attractions of Batam Island. One of the highlights of Batu Ampar is its proximity to the iconic Harbour Bay, a bustling hub that serves as a gateway to the neighboring islands. Here, you can take a leisurely stroll along the waterfront promenade, indulge in delicious seafood at the local restaurants, or hop on a ferry to explore the nearby islands. For nature enthusiasts, Batu Ampar is surrounded by lush greenery and picturesque landscapes. Take a short drive to the Batam Botanical Garden and immerse yourself in the beauty of tropical plants and flowers. Alternatively, head to the nearby Maha Vihara Duta Maitreya Temple, a Buddhist temple known for its stunning architecture and serene atmosphere. In addition to its natural attractions, Batu Ampar also offers a wide range of shopping and entertainment options. Visit the nearby Harbour Bay Mall and indulge in a shopping spree, or catch the latest blockbuster at the cinema. After a day of exploring, unwind at one of the many local cafes or restaurants, where you can savor authentic Indonesian cuisine. Whether you're seeking adventure, relaxation, or cultural immersion, Batu Ampar in Batam Island has something for everyone. With its vibrant atmosphere, stunning landscapes, and convenient location, it's no wonder that this neighborhood is a popular choice for travelers visiting Batam Island.

How to Travel from the Nearest Airports to Swiss-Belhotel Harbour Bay in Batam Island, Indonesia

Swiss-Belhotel Harbour Bay, located in the vibrant city of Batu Ampar on Batam Island, Indonesia, offers a convenient and comfortable stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few options available. If you arrive at Hang Nadim International Airport, the nearest airport to Batam Island, you can easily reach Swiss-Belhotel Harbour Bay by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. It's advisable to negotiate the fare with the driver before starting the journey. Another option is to take advantage of the hotel's airport transfer service. Swiss-Belhotel Harbour Bay offers a hassle-free airport pick-up service, where a professional driver will meet you at the airport and drive you directly to the hotel. This service ensures a smooth and comfortable journey, especially for those who prefer a more convenient and personalized transportation option. No matter which option you choose, the journey from the nearest airports to Swiss-Belhotel Harbour Bay is a straightforward and enjoyable experience. Upon arrival at the hotel, guests can look forward to a warm welcome, modern amenities, and stunning views of the surrounding area. With its convenient location and excellent transportation options, Swiss-Belhotel Harbour Bay is the perfect choice for both business and leisure travelers visiting Batam Island.

Explore the Vibrant Surroundings of Swiss-Belhotel Harbour Bay

Located in the heart of Batam Island, Swiss-Belhotel Harbour Bay offers easy access to a variety of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find The Illusion, a popular entertainment venue that promises an unforgettable experience of mind-bending illusions and magic tricks. Immerse yourself in a world of optical illusions and be amazed by the talented performers who will leave you questioning reality. For those interested in local culture, the Batam Miniature House is a must-visit attraction. This unique museum showcases traditional Indonesian houses in miniature form, allowing visitors to get a glimpse of the country's diverse architecture and cultural heritage. Explore the intricately designed replicas and learn about the different regions of Indonesia through their traditional houses. If you're a sports enthusiast, you'll be delighted to know that lapangan sepakbola, a local football field, is just a short distance from the hotel. Catch a game or join in for a friendly match with the locals and experience the passion for football in Indonesia. For your shopping needs, Carrefour Harbour Bay is conveniently located nearby. This bustling shopping center offers a wide range of products, from groceries to fashion and electronics. Take a leisurely stroll through the mall and indulge in some retail therapy. Other notable landmarks and facilities in the vicinity include Prayselia, a recreational park with lush greenery and serene atmosphere, Kolam Flying Fox for adrenaline junkies seeking an exciting adventure, and Harapan Bunda Hospital, a reliable medical facility for any emergencies. With its prime location, Swiss-Belhotel Harbour Bay ensures that guests have access to a vibrant array of attractions and amenities, making it an ideal choice for both business and leisure travelers.





A Gastronomic Adventure Awaits

At Swiss-Belhotel Harbour Bay, guests are spoiled for choice when it comes to dining options. Just a stone's throw away from the hotel, you'll find a plethora of restaurants offering a diverse range of cuisines. Seafood lovers will be delighted by the nearby Golden Prawn 933, Wey Wey Seafood, and Harbour Bay Seafood Restaurant, where you can indulge in freshly caught seafood dishes prepared in various styles. For those seeking a lively atmosphere, Nomad Bar & Resto and BLUEFIRE Bar & Resto are the perfect spots to enjoy a refreshing drink or two while savoring delicious bites. Dé Patros Café and Morning Bakery (Harbour Bay) are ideal for those in search of a cozy setting to enjoy a cup of coffee or a light meal. If you're craving international flavors, head to Port House Resto & Bar for a fusion of Western and Asian dishes. For a taste of authentic Thai cuisine, Jumbo Thai Kitchen is a must-visit. And if you're in the mood for some comforting Indonesian comfort food, Bakso Solo Marem serves up delicious bowls of bakso (meatball) soup. With such a wide array of dining options in the vicinity, Swiss-Belhotel Harbour Bay ensures that every guest's taste buds are satisfied.

Shop Till You Drop at Harbour Bay Mall and Diamond City Mall

Swiss-Belhotel Harbour Bay is conveniently located near two of Batam Island's most popular shopping destinations - Harbour Bay Mall and Diamond City Mall. Whether you are a fashionista on the hunt for the latest trends or a bargain hunter looking for great deals, these shopping landmarks have got you covered. Harbour Bay Mall is a modern shopping complex that offers a wide range of international and local brands, making it a haven for fashion enthusiasts. From stylish clothing and accessories to footwear and beauty products, you'll find everything you need to revamp your wardrobe. On the other hand, Diamond City Mall is a shopper's paradise with its diverse selection of shops and boutiques. Here, you can explore a variety of stores selling electronics, gadgets, home decor, and more. With its vibrant atmosphere and countless shopping options, you'll have a hard time leaving empty-handed. After a day of retail therapy, you can easily return to Swiss-Belhotel Harbour Bay to relax and unwind in the comfort of your modern and well-appointed room.

Affordable Luxury: Experience Unmatched Value at Swiss-Belhotel Harbour Bay

Discover the perfect blend of luxury and affordability at Swiss-Belhotel Harbour Bay in Batam Island, Indonesia. With an average room price of just $96, this hotel offers exceptional value for money, providing guests with a memorable stay without breaking the bank. Compared to the average price of a hotel room in Batam Island, which stands at $42, Swiss-Belhotel Harbour Bay truly stands out as a superior choice. Despite its affordable rates, this hotel doesn't compromise on quality or comfort. Guests can expect spacious and elegantly furnished rooms, modern amenities, and impeccable service throughout their stay. Whether you're traveling for business or leisure, Swiss-Belhotel Harbour Bay offers an unbeatable combination of affordability and luxury that is hard to find elsewhere in the city.

Friendly Staff and Clean Hotel

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia is renowned for its friendly and helpful staff. Guests consistently mention the warm welcome and friendly service they receive upon arrival. The staff go above and beyond to ensure that guests feel at home and have a pleasant stay. The hotel is also praised for its cleanliness, with guests commenting on the well-maintained rooms and common areas. The spacious and clean hotel rooms provide a comfortable and enjoyable experience for guests. Additionally, the hotel's breakfast is highly recommended, with guests expressing their love for the delicious and varied options available. Overall, Swiss-Belhotel Harbour Bay offers a good stay with its friendly staff, clean accommodations, and satisfying breakfast.

Exceptional Customer Ratings at Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay in Batam Island, Indonesia, has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.4, this hotel has consistently exceeded the expectations of its guests, providing them with an unforgettable experience. One of the highlights of Swiss-Belhotel Harbour Bay is its excellent value for money, scoring an impressive 8.3. Guests appreciate the hotel's affordable rates without compromising on quality and comfort. Whether you are traveling for business or leisure, this hotel offers great value for your stay, ensuring you get the most out of your budget. Furthermore, the hotel's facilities have received a commendable rating of 8.0, showcasing the wide range of amenities available to guests. From a well-equipped fitness center to a refreshing swimming pool, guests can indulge in various recreational activities during their stay. The hotel's commitment to providing top-notch facilities ensures that every guest has a comfortable and enjoyable stay. In addition to its excellent value and facilities, Swiss-Belhotel Harbour Bay also excels in cleanliness, with a rating of 8.5. Guests appreciate the hotel's attention to detail and the immaculate condition of the rooms and common areas. The hotel's dedication to maintaining high standards of cleanliness creates a welcoming and hygienic environment for guests to relax and unwind. With its prime location, scoring 8.6, Swiss-Belhotel Harbour Bay offers easy access to popular attractions and transportation hubs. Whether you want to explore the vibrant city or embark on a day trip to nearby islands, this hotel serves as the perfect base for your adventures. Guests can expect exceptional comfort during their stay, as the hotel boasts a rating of 8.6 for comfort. From plush bedding to spacious rooms, every aspect of the accommodation is designed to ensure a restful and rejuvenating experience. The hotel's commitment to guest comfort is evident in every detail, guaranteeing a memorable stay. Last but not least, the staff performance at Swiss-Belhotel Harbour Bay is highly regarded, with a rating of 8.5. The friendly and attentive staff go above and beyond to cater to the needs of every guest, providing personalized service and creating a warm and welcoming atmosphere. Overall, Swiss-Belhotel Harbour Bay's outstanding customer ratings for value, facilities, cleanliness, location, comfort, and staff performance make it a top choice for travelers seeking a memorable stay in Batam Island, Indonesia. Whether you are traveling for business or leisure, this hotel promises an exceptional experience that will exceed your expectations.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Private pool
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
Restaurants on site
Swiss-cafe
  • Cuisine: International
  • Menu: Buffet
Red Lotus
  • Cuisine: Chinese
  • Menu: Buffet
The Lounge
  • Cuisine: International
  • Menu: Buffet

Location

Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia

Excellent8.7

Location

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    13.6 km 35 min drive
  • Singapore Changi Airport (SIN) - Singapore
    23.4 km
Public transportation
  • Port of Batam Centre
    6.6 km
Hospital or clinic
  • Khalila Batam Dental Care Nagoya
    1.3 km
Shopping
  • Nagoya Hill Shopping Mall
    1.5 km
Convenience store
  • Circle K
    230 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Harbour Bay Mall
    290 m
  • Funworld Nagoya Citywalk Batam
    1.4 km
  • Nagoya Hill Shopping Mall
    1.5 km
  • Tua Pek Kong Temple
    2.0 km
  • Jabal Arafah Mosque
    2.0 km
  • Maha Vihara Duta Maitreya Temple
    4.2 km
  • Mega Mall Batam Centre
    6.7 km
  • Nongsa Pura Ferry Terminal
    8.9 km
  • Barelang Bridge
    19.3 km
Nearby landmarks
  • OG Home Supermarket
    20 m
  • Carrefour Harbour Bay
    210 m
  • Harbour Bay Mall
    290 m
  • Diamond City Mall
    290 m
  • Lapangan Bola T.Uma
    990 m
  • Bukit Senyum
    1.3 km
  • Batam Lucky Plaza
    1.3 km
  • Khalila Batam Dental Care Nagoya
    1.3 km
  • Prestige Aesthetic Clinic
    1.4 km
  • Funworld Nagoya Citywalk Batam
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center2. Km
  • Travel time to airport (minutes)30
  • Airport transfer fee205000 IDR
Extras
  • Breakfast charge (unless included in room price)160000 IDR
The property
  • Year property opened2012
  • Number of floors5
  • Room voltage220
  • Number of rooms 179
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of Swiss-Belhotel Harbour Bay from real guests

Provided by verified guests of

Agoda logo
8.4
  • Location score 8.7 out of 10 and is a high score in Batam Island
    Location8.7
  • Service score 8.7 out of 10 and is a high score in Batam Island
    Service8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Batam Island
    Cleanliness8.6
  • Room comfort and quality score 8.6 out of 10 and is a high score in Batam Island
    Room comfort and quality8.6
  • Value for money score 8.5 out of 10 and is a high score in Batam Island
    Value for money8.5
  • Facilities score 8.2 out of 10 and is a high score in Batam Island
    Facilities8.2
High score for Batam Island

Rating

9+ Exceptional (1,148)
8-9 Excellent (575)
7-8 Very Good (803)
6-7 Good (203)
<6 Below Expectation (243)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 2,972 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Lisa from Singapore
    Family with young children
    Grand Deluxe
    Stayed 2 nights in March 2025

    “Best experience by far”

    It was our first time in this hotel and we are really impressed with everything, I requested a baby cot & honeymoon arrangements for my room & GRO Tesa went the extra mile for me to get it all sorted out. The hotel is clean, and it was a walking distance to ferry terminal. We had a really pleasant and welcoming stay in Swiss Belhotel Harbour Bay and my husband agreed our 3d2n is not enough. The beds are comfy and we had a good rest in the hotel.. we also requested for housekeeping as our baby made a mess on the table at 2am and they came by and help us to change without any hesitations.. will definitely come back again to this hotel! Thank you Tesa & team :)

    Reviewed April 02, 2025

    Dear Ms. Lisa, Thank you for choosing Swiss-Belhotel Harbour Bay for your stay and for taking the time to share your wonderful experience with us. It’s heartwarming to know that Tesa went the extra mile to ensure your honeymoon arrangements and baby cot request were well taken care of. We will certainly share your kind words with her and the entire team as they will be thrilled to hear this. We truly appreciate your kind words and look forward to hosting you and your family again soon. Regards, Management Team

    Responded April 03, 2025
    Swiss-Belhotel Harbour Bay
  2. 10.0
    Exceptional
    Imran from Singapore
    Family with young children
    Grand Deluxe
    Stayed 2 nights in January 2025

    “A Totally Memorable Birthday Treat From A Great Hotel In Harbour Bay Area In Batam”

    I have booked this hotel once again as they have never failed to impress me and my family. A great place to stay especially family with small children. Booked a deluxe room and it was huge. Toilet came with bath tub and other ammenities. I requested through the hotel official email to request for an extra bed. A big "Thank You" to Ms Tesa of Swiss-Bell Harbour Bay Batam. I received a message from the staff of this hotel by the name of Tesa whom personally contacted me to get more details as we are celebrating my daughter's birthday. She showed exemplary customer service which is sadly lacking in hotel industry. A loud shout out to her for making our stay a memorable and she impressed us with her professionalism. Pros :- A good hotel within Harbour Bay. Very safe and secured. Clean hotel and the staffs are superb. Pros :- A good hotel within Harbour Bay. Very safe and secured. Clean hotel and the staffs are super friendly. The staffs are always helpful with our enquiries. A walking distance to the Harbour Bay Ferry Terminal. Cons:- None. This hotel is superb. Conclusion :- Our official hotel to stay in Harbour Bay. Ms Tesa, thank you once again.

    Reviewed January 06, 2025

    Dear Mr. Imran, Thank you so much for your kind and detailed review. We are truly honored to be your preferred hotel in Harbour Bay and thrilled to know that we have consistently impressed you and your family during your stays with us. We are delighted that you enjoyed the spacious deluxe room, complete with the amenities that made your stay comfortable. A special thank you for highlighting Tesa's exceptional service. We are incredibly proud of her dedication to ensuring our guests have a memorable experience. Rest assured, we will share your kind words with her and the entire team. We look forward to welcoming you and your family back for more memorable stays in the future. Regards, Management Team

    Responded January 07, 2025
    Swiss-Belhotel Harbour Bay
  3. 10.0
    Exceptional
    Noramin from Singapore
    Family with teens
    Deluxe King Room
    Stayed 1 night in December 2024

    “Great Stay at Swiss-Belhotel Harbour Bay”

    I recently had the pleasure of staying at Swiss-Belhotel Harbour Bay from 28–29 December, and it was a fantastic experience. The staff were exceptionally professional and welcoming, with a special shoutout to Salma and Maya, who made my stay even more enjoyable with their warm hospitality. The breakfast buffet was a standout, offering a wide selection of delicious dishes to start the day right. The gym was well-equipped, perfect for fitness enthusiasts, and the hotel’s location near the Harbour Bay Ferry Terminal made travelling seamless and stress-free. One of the highlights of the location is its proximity to popular shopping and dining spots. DC Mall, Nagoya Hill, and Snacks Street are all within a 5–10 minute drive, offering plenty of options for shopping, dining, and entertainment. For added convenience, there’s also a convenience store and even a durian shop nearby for those looking to explore local flavours. While the swimming pool was a great place to unwind, it would be even better if it were expanded to accommodate more guests comfortably. Overall, Swiss-Belhotel Harbour Bay combines comfort, convenience, and excellent service, making it a perfect choice for both business and leisure travellers. I’m already looking forward to my next visit!

    Reviewed December 29, 2024

    Dear Mr. Noramin, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. We appreciate your recognition towards our team who have gone the extra mile to ensure your stay was a memorable one rest assured Salma and Maya, will be informed of your very kind feedback. Thank you for choosing Swiss-belHotel Harbourbay, Batam and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind Regards, Management Team

    Responded December 29, 2024
    Swiss-Belhotel Harbour Bay
  4. 8.0
    Excellent
    Ong from Singapore
    Family with young children
    Grand Deluxe
    Stayed 4 nights in December 2024

    “Overall was a good stay. ”

    Hotel has excellent welcoming service prepared Happy birthday decoration on the bed and complimentary Happy birthday cakes on the table. Room was just good and nice, very spacious for 2 adult and 2 kids age 9 and 4 years old. We asked for extra blanket and pillows for 1 kid to sleep on comfy long sofa and staff gave complimentary blanket and extra 2 pillows for no extra charges. That was just excellent. Hotel staff 5star service when comes to delivery of food to room for in room dining. Queen margarita and seafood bee hoon soup and fruits juices was 5star. Room has small flies and insect from the 3rd day in the room. We always called staff to bring free bottles water 4 bottles, but staff only send us 2 bottles. Another time we called for 2 free bottled water, staff gave 1 bottle. Last night 2 room slippers spoiled we informed staff to change to new slippers for us at 8am, and we went out, we came back to hotel at 5pm, never changed the slippers. We called 2nd time to bring us 2 new slippers. Staff didn't send us at all till 9pm we called for 2 new slippers again, no news at all. Never receive any until the check out day. Before we check out 12nn, we ordered in room dining at 10am and we made payment. Staff didn't not return the change at all until we check out and ask for the change at the lobby counter. Overall it was a good stay at least it's very safe. Alot of lights in the room. Toilet was clean. Toilet bowl was choked twice during stay as the water flow was very slow. But when you call for servicing for toilet choking, technician came within minutes and solve the issue. So it's still OK. Going to all kids fun outdoor and indoor activities was just est 15minutes away from hotel. All malls very near within 15 min as well like nagoya Hill, grand batam mall. Famous Tui na for kids and adults. Zoo, Dino Gate, illusion, restaurants and more... I hav all videos and photos posted on my Instagram and Facebook of you want to know more, can browse from there. Enjoy your stay.

    Reviewed December 28, 2024

    Dear Mr. Ong, Thank you for staying at Swiss-Belhotel Harbour Bay and for your review We’re delighted you enjoyed our welcoming service, the special birthday arrangements, and the spacious rooms for your family. It’s also wonderful to hear you appreciated the delicious food and prompt assistance from our team. We apologize for the inconveniences you experienced, including the inconsistent supply of bottled water, delays in replacing slippers, and the oversight with your change. We also regret the issues with insects and the toilet maintenance. Rest assured, we are working to improve our services and processes to prevent such occurrences. Thank you for highlighting the hotel’s convenient location and clean environment. Your feedback helps us improve, and we hope to welcome you back for an even better experience in the future. Warm regards, Management Swiss-Belhotel Harbour Bay Batam

    Responded December 31, 2024
    Swiss-Belhotel Harbour Bay
  5. 9.6
    Exceptional
    OMAR from Singapore
    Couple
    Deluxe Twin Room
    Stayed 2 nights in December 2024

    “Excellent Stay with Great Amenities”

    I recently stayed at this hotel, and I must say, it exceeded my expectations. The rooms were spacious, spotless, and beautifully designed, offering both comfort and a touch of luxury. The bed was incredibly comfortable, ensuring a restful night’s sleep. The staff was friendly, attentive, and always ready to assist with a smile. From the smooth check-in process to the housekeeping team’s promptness, the service was impeccable throughout my stay. One highlight was the breakfast buffet – a great selection of local and international dishes, all fresh and delicious. The pool and gym facilities were well-maintained, making it easy to relax or stay active. The location was also ideal, close to key attractions and restaurants, yet peaceful enough for a tranquil getaway. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely return on my next trip!

    Reviewed December 29, 2024

    Dear Mr. Omar, Thank you for your fantastic review. We are absolutely thrilled to hear that your stay with us exceeded your expectations. We’re delighted that our breakfast buffet, as well as the pool and gym facilities, added to your positive experience. Additionally, your kind words about our ideal location are greatly appreciated. We can’t wait to welcome you back for another memorable stay. Regards, Management Team

    Responded December 31, 2024
    Swiss-Belhotel Harbour Bay
Changed to review page 1

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